Holiday World Maspalomas - 15 min walk - 0.8 miles
Maspalomas Beach - 8 min drive - 1.2 miles
Maspalomas Lighthouse - 8 min drive - 1.2 miles
Meloneras Beach - 9 min drive - 1.4 miles
Getting around
Gran Canaria Airport (LPA) - 30 min drive
Restaurants
âȘPiano Bar Tabaiba Princess - âŹ4 min walk
âȘAsia House - âŹ20 min walk
âȘRestaurante Vista Bonita - âŹ18 min walk
âȘMarula Lopesan Baobab - âŹ18 min walk
âȘSa-Wa-Dee Thai Restaurant & Bar - âŹ3 min drive
About this property
Maspalomas Resort by Dunas
Maspalomas Resort by Dunas offers 207 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Centro de Wellness en el hotel Suites & Villas. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is open daily.
Make yourself at home in one of the 207 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Rooms have private balconies or patios. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and minibars.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, an outdoor tennis court, and a fitness center. Additional features at this aparthotel include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands. The complimentary beach shuttle makes getting to the surf and sand a breeze.
You can enjoy a meal at Restaurante Buffet serving the guests of Maspalomas Resort by Dunas, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Restaurante Buffet - This buffet restaurant serves breakfast, lunch, and dinner.
Bar Piscina - Onsite bar. Open daily.
All inclusive details
This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Buffet meals, snacks, and select beverages included
Land activities
Fitness facilities
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Property amenities
Beach
Beach nearby
Free beach shuttle
Pool/Spa
2 outdoor pools
Body scrubs
Body wraps
Facials
Full-service spa
Hot stone massages
Manicures/pedicures
Pool loungers
Pool umbrellas
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Roundtrip airport shuttle (surcharge) on request
Free beach shuttle
Car rental
Free self parking on site
Family friendly
Babysitting (surcharge)
Children's pool
Free children's club
Restaurants on site
Bar Piscina
Restaurante Buffet
Kitchenette
Coffee/tea maker
Cookware, dishware, and utensils
Microwave
Refrigerator
Stovetop
Dining
A bar/lounge
A poolside bar
A restaurant
Minibar
Snack bar/deli
Bedrooms
Bedsheets provided
Bathroom
Bathtub or shower
Towels provided
Entertainment
Flat-screen TV with satellite channels
Outdoor areas
Balcony/patio
Garden
Rooftop terrace
Laundry
Laundry facilities
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
Elevator
Smoking not allowed
Services and conveniences
24-hour front desk
ATM
Blackout drapes
Daily housekeeping
Gift shop/newsstand
Grocery/convenience store
Luggage storage
Multilingual staff
Phone
Safe
Location highlights
Next to a golf course
Things to do
18-hole adjacent golf course
Archery
Bicycle rentals
Billiards/pool table
Children's pool
Free children's club
Gym
Mini golf
Outdoor tennis court
Shopping
Bicycle rentals nearby
Fishing nearby
Golfing nearby
Horseback riding nearby
Snorkeling nearby
Theme park nearby
Windsurfing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
1 floor
207 units
Bicycle rentals
Built in 1989
Garden
Reception hall
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: EUR 10 per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 28 out of 89 reviews
10 - Excellent
28
Rating 8 - Good. 36 out of 89 reviews
8 - Good
36
Rating 6 - Okay. 16 out of 89 reviews
6 - Okay
16
Rating 4 - Poor. 8 out of 89 reviews
4 - Poor
8
Rating 2 - Terrible. 1 out of 89 reviews
2 - Terrible
1
8.2/10
Cleanliness
8.0/10
Staff & service
9.2/10
Amenities
7.6/10
Property conditions & facilities
Reviews
Verified
10/10 Excellent
adrian
Jul 15, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall very good , food was good and plenty to choose from
adrian
Stayed 7 nights in Jul 2022
Verified
4/10 Poor
Jimmy
Jan 2, 2023
Disliked: Cleanliness, room comfort, communication
The hotel that is falling apart
If you are able to pick another hotel during your stay at Canary Island, I would do so. It is _not_ safe for a stay and certainly not with children. Walls are showing great water damage and have pieces of wall filler and dust falling off everywhere. I am not kidding when I say this was in every room and every wall of our bungalow. What about having electricity socket not being attached to the wall with live electricity still going through it?
This was brought up to the hotel and the customer relations personell was very good talking to about it. I was told compensation could not be done at the hotel as it was booked through hotels.com, but as we since have arrived home they take zero accountability in the matter. To the length that they say this was never brought up with the hotel and refuse to converse further about the subject. Ignoring calls, ignoring emails, ignoring everything. Send us an email and we will reply in 24h is the only thing you can get, while that has been sent and tried over five times now, still no reply on the matter and hotels.com say they cannot do anything until they do.
I sincerely consider this a maximum two star resort until their problems are taken care of. Seeing the janitor running around with a bucket of wall filler and while paint says a lot. Patching a turd is what they are doing.
I hope you will not have any problems if you go here, but I would suggest going elsewhere. Management is not to be trusted.
Jimmy
Stayed 3 nights in Oct 2022
Verified
8/10 Good
Hulda
Mar 25, 2024
Liked: Cleanliness, room comfort
BÊði ĂŸetta
Hulda
Stayed 7 nights in Mar 2024
Verified
6/10 Okay
Verified traveler
Apr 9, 2023
Liked: Room comfort
Disliked: Cleanliness
OK
HÀrligt med bungalow Àven om de Àr lite gamla. Hittade dessvÀrre en kackerlacka pÄ rummet men i övrigt var det vÀldigt rent. Maten var god. Ganska hög ljudnivÄ vid poolen och i restaurangen, en del tar dessvÀrre med bÀbisar till Kanarieöarna.
Ăverlag Ă€r det prisvĂ€rt tack vare bungalowen och att slippa vanliga hotellrum!
Verified traveler
Stayed 7 nights in Apr 2023
Verified
8/10 Good
Karina
Mar 22, 2022
Liked: Cleanliness, room comfort
Very nice bungalows for families - but poor food
Very nice bungalows. Clean and comfortable. Nice heated pool. Nice area and easy to find. The food though is terrible all times meals. Too overcooked and well done meat/fish/chicken with no taste left in the ingrediens. Even soup or different sauces tasted like cooked water. The staff did not seem vary happy to work there - even though they are able to help and did solve some problems I had. They could be more smiling but didnÂŽt seem to like their job. The wifi was great in the houses but less good at restaurant and by the pool. I would consider going back but that would be without any food included :-). I loved the sorroundings and the facilities (except for the gym which had only few machines).
Karina
Stayed 6 nights in Mar 2022
Verified
10/10 Excellent
Terje
Dec 31, 2021
Liked: Cleanliness, room comfort, communication
Nice
Very nice and friendly crew. Nice atmosphere. Nice bungalow. Unstable wi-fi for work.
Terje
Stayed 8 nights in Dec 2021
Verified
8/10 Good
Verified traveler
Dec 15, 2021
Liked: Cleanliness, room comfort, communication
Standard hotell som Àr helt ok
Fina bungalows för oss som vill ha eget boende till rimligt pris. Mat och stÀdning Àr bra. Bra bemötande.
Egentligen bara fyra klagomÄl: svÄrt stÀlla in vÀrmen pÄ duschen, helt plötsligt sÄ blir det skÄllhett sÄ man gör en liten justering varpÄ det blir iskallt. DÄlig WiFi. Ofta var vattentanken tom för all-inclusive. För hög ljudnivÄ vid swimming poolen.
Inget som skulle hindra mig att ÄtervÀnda dock.
Verified traveler
Stayed 15 nights in Nov 2021
Verified
8/10 Good
John
Nov 14, 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
Entertainment wasnât the best and indoor arena wasnât ideal for everyone to see the âshowsâ. Staff were helpful and friendly from reception to restaurant to housekeeping.
John
Stayed 7 nights in Nov 2021
Verified
10/10 Excellent
Andrzej
Jun 23, 2021
Liked: Cleanliness, room comfort, communication
Hotel gdzie spÄdzisz udane wakacje
Bardzo miĆa obsĆuga. Szybkie zameldowanie. Bungalowy choÄ trochÄ stare to bardzo przyjemne i czyste. Otoczenie bardzo Ćadnie zagospodarowane, piÄkna roĆlinnoĆÄ. Przy duĆŒym obĆoĆŒeniu goĆci w weekend baseny mocno obĆoĆŒone jak i restauracja. Po weekendzie duĆŒo wolnych leĆŒakĂłw i w restauracji nie ma problemĂłw ze stolikiem. Jedzenie bardzo dobre. KaĆŒdy znajdzie coĆ dla siebie. Bardzo dobre ryby i owoce morza. Kawa z expresu bardzo dobra - szczegĂłlnie przy barze basenowym - czuÄ moc kawy! ObsĆuga restauracji rewelacyjna - przyjazna i uprzejma. Blisko hotelu moĆŒna bez problemu zaparkowaÄ auto. DojĆcie do plaĆŒy deptakiem ok. 20 minut. NaprawdÄ polecam ten hotel i podziÄkowania dla Pana kelnera, ktĂłry serwowaĆ nam do stolika butekowane winko.
Andrzej
Stayed 3 nights in Jun 2021
Verified
8/10 Good
Verified traveler
Jun 22, 2021
Liked: Cleanliness, amenities, communication
Me encanto el trato del personal, super amable y muy servicial.
Lo unico que no me gusto fue que una de las piscina, estaba turbia
Good size bungalows kept clean in pleasant surroundings..
Mediocre food offering, dismal cocktails. Not enough bar staff at peak times.
Good for young families.
Verified traveler
Stayed 4 nights in Apr 2019
Verified
8/10 Good
Henrik
Mar 21, 2019
Liked: Cleanliness, room comfort
Flott anlegg og fint omrÄde. God plass ved bassenget i mars, men kan nok bli trangt ved hÞysesong. Ca 20 min rolig gange til strand og shopping. Maten var bra, men en del stÞy i restauranten. Hyggelig og behjelpelig personale, men servicen i restauranten var minimum. Helt ok snackbar utenfor restauranten. Rommene var fine, spÞr om ekstra madrass. Hadde et supert opphold, men ikke forvent luksusfÞlelse.
Was een fijn complex. Huisje was ruim en voldoende. Eten was gevarieerd. Na een week all inclusief zie je wel veel van hetzelfde. Maar vooral vd grill plaat was heerlijk. Genoeg keuze en ook bij het zwembad was er genoeg te eten. Drinken ook veel keuze ook flesjes water enzo in overvloed. Mini disco superleuk gedaan animatie deed toch veel dingen. Ook superfijn dat we vroeg konden ontbijten op dag van vertrek mogelijk vanaf vijf uur ideaal. Willen zeker nog een keer terug.
Wir waren das zweite Mal in der Hotelanlage - Dunas Suites & Villas (2014) und Dunas Maspalomas Resort (2018).
Wir haben uns wieder super wohl gefĂŒhlt und werden bestimmt demnĂ€chst wiederkommen.
Die Hotelanlage liegt in einem schön aufgebauten subtropischen Park. Die Bungalows sind entsprechend ausgestattet, wir hatten All-In und haben somit die KĂŒchenzeile kaum genutzt.
Unsere Kinder haben das Animationsteam samt Duni und Dunita geliebt. Die Minidisco und das Unterhaltungsprogramm waren echt super. (Tipp: Neben spanisch und englisch wÀre deutsch sehr vorteilhaft, da unsere Kinder vieles nicht verstanden haben.)
Das Personal im Hotel war sehr freundlich und hilfsbereit. Z.B. funktionierte unser Tresor bei unserer Ankunft (nach 18:00) nicht. Hier wurde sofort ein Techniker zu uns geschickt der das Problem behoben hat.
Die ReinigungskrÀfte haben ordentlich gearbeitet und die Kuscheltierchen unserer Kinder immer wieder in neue Anordnungen auf dem Bett verteilt. :-)
Das Servicepersonal im Restaurant, in der Disco und an der Poolbar waren superfreundlich.
Folgendes könnte man verbessern:
- GetrÀnke am Pool in Plastikbechern finde ich ok, aber abends an der Bar könnte man generell auf Glas umschwenken
- die SĂ€fte im Restaurant verdienen leider das Wort Saft nicht. Hier sind richtige SĂ€fte bei 4 Sternen echt wĂŒnschenswert
- wir hatten keine Kakerlaken im Bungalow, aber unsere Reisebegleitung hatte etwas weniger GlĂŒck. Hier besteht Nachbesserungsbedarf.
Fantastiskt stÀlle. Mycket bra hotell, bra mat mycket att vÀlja pÄ. Trevlig personal. Fina pool omrÄden. NÀra till havet ca 15 minuters promenad, det fanns Àven gratis buss v