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Serrazul Hotel

4.0 star property

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Photo gallery for Serrazul Hotel

An outdoor patio with tables and chairs, string lights, and umbrellas.
A traditional living room with a fireplace, wooden beams, and patterned rugs.
A spa area with a wooden floor, a hot tub, and potted plants.
A spacious living room with a high ceiling and wooden beams, featuring a central coffee table, two sofas, and a decorative vase.
An indoor swimming pool with a wooden deck, stone walls, and a glass ceiling.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Parking available
The current price is $91
$87 nightly
$91 total
Total with taxes and fees
Aug 30 - Aug 31

Explore the area

View in a map
Rua Garibaldi, 152, Centro, Gramado, RS, 95670-000
  • Place, Gramado Central Avenue
    ‪1 min walk‬
  • Place, Sao Pedro Church
    ‪2 min walk‬
  • Place, Gramado Covered Street
    ‪3 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪85 min drive‬

Room options

View all photos for Superior Suite

A modern hotel room with a large bed, wooden headboard, and a small bedside table.

Superior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite Superior

Minibar, in-room safe, desk, blackout drapes

Suite Superior

  • 387 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Apartamento Vista

A hotel room with a wooden headboard, a bed with a white quilt, a nightstand with a lamp, a ceiling fan, and a window with curtains.

Apartamento Vista

8.6 out of 10
Excellent
(32 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Apartamento

A hotel room with a bed, a desk, a chair, a nightstand, a ceiling fan, and a window with curtains.

Apartamento

9.0 out of 10
Wonderful
(39 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Suite

A hotel room with a large bed, bedside table with a lamp, and an air conditioning unit.

Suite

9.8 out of 10
Exceptional
(12 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suíte Vista

A hotel room with a large bed, bedside table with a lamp, and a window with curtains.

Suíte Vista

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite with Garden View

Minibar, in-room safe, desk, blackout drapes

Suite with Garden View

  • Garden view
  • 279 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

  • 279 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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Interior detail
Laghetto Stilo Vita
Gramado Centro
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.8 out of 5, Exceptional, 276 reviews
$90 nightly
The price is $93
Aug 31 - Sep 1
Total with taxes and fees
Laghetto Stilo Vita

About the neighborhood

Gramado

With a stay at Serrazul Hotel in Gramado (Gramado City Centre), you'll be steps from Gramado Covered Street and Gramado Central Avenue. .This family-friendly hotel is 0.1 mi (0.1 km) from Orchids Park and 0.1 mi (0.1 km) from Gramado City Hall.

What's nearby

  • Gramado Central Avenue - 1 min walk - 0.0 miles
  • Gramado City Hall - 1 min walk - 0.1 miles
  • Sao Pedro Church - 2 min walk - 0.1 miles
  • Gramado Covered Street - 3 min walk - 0.2 miles
  • Palace of Festivals - 3 min walk - 0.2 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 86 min drive

Restaurants

  • ‪Felsen Cervejaria - ‬3 min walk
  • ‪Tea Shop - ‬3 min walk
  • ‪El Fuego - ‬2 min walk
  • ‪Campo & Vinho - ‬3 min walk
  • ‪Restaurante Pouso Novo - ‬2 min walk

About this property

Serrazul Hotel

Serrazul Hotel offers 152 accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, bathrobes, bidets, and hair dryers.

This Gramado hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 152 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
A complimentary buffet breakfast is served each morning between 8 AM and 10:30 AM.
Serrazul Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 44 per day)

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: BRL 44 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Serrazul Hotel Gramado
Serrazul Hotel
Serrazul Gramado
Serrazul
Serrazul Hotel
Serrazul Hotel Distributed by Intercity
Serrazul Hotel Distributed by Intercity Hotel
Serrazul Hotel Distributed by Intercity Gramado
Serrazul Hotel Distributed by Intercity Hotel Gramado

Serrazul Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 763 out of 1003 reviews
Rating 8 - Good. 182 out of 1003 reviews
Rating 6 - Okay. 37 out of 1003 reviews
Rating 4 - Poor. 10 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

JOSE LODOVICO DE

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel excelente
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent staff
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

RENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente...
Stayed 5 nights in May 2025
Verified review

8/10 Good

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An elevator to 3rd floor would be much appreciated. Hard to carry luggage
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

GNS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100 %
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Henrique

.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Rosely Aparecida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização, café da manhã, comodidade, enfim tudo maravilhoso!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities
Localizacao excelente, cafe da manhã muito bom e funcionários educados.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Joao Otavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otimo
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Cintia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
o Hotel é bem legal, cafe da manha otimo, os quartos confortaveis, a equipe de atendimento educada, a localizacao foi perfeita, vale muito a hospedagem
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incrível a hospedagem além da excelente localização e café da manhã uma experiência gastronômica a parte
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

luzana

Liked: Cleanliness, staff & service, property conditions & facilities
De modo geral é maravilhoso, é necessario melhorar os apto nas estruturas
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Vera Lúcia P

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente café da manhã, funcionários muito educado . Gostei muito, segunda vez que me hospedo e pretendo voltar.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Dayanne Francyelle

Liked: Cleanliness, staff & service, property conditions & facilities
Super recomendo! Ótima localização. Quarto espaçoso e confortável. Café da manhã delicioso com mtas variedades. Funcionários atenciosos.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

TELMA

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel e muito bem localizado.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Staff sensacional. Excelente café da manhã. Excelente localização. Hotel muito bonito.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Franciele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Melhor localização da cidade, hotel muito antigo mas extremamente atualizado e muito bem conservado. Equipe de funcionários atenciosa, com exceção da equipe de recreação infantil, que deixa bastante a desejar.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

LEONARDO

Liked: Cleanliness, staff & service, property conditions & facilities
O hotel é excelente em todos os aspectos. A localização, a estrutura, os serviços. Mas pecaram apenas na arrumação. Éramos três hóspedes, mas tivemos que pedir por duas vezes a terceira toalha. Mas considero o hotel uma excelente opção de hospedagem em Gramado. Perto de tudo no centro.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente café da manhã
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

suelem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Por que não fui antes, anos indo à Gramado, várias vezes ao ano, e nunca nos hospedamos no Serra Azul. Hotel antigo, mas com nota 10, já ficamos em alguns recém inaugurados, e não chegam perto da qualidade, limpeza e cordialidade. Simplesmente amamos, e certamente agora será o nosso favorito! Café da manhã espetacular, funcionários extremamente educados e simpáticos. Parabéns!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

GERALDO

Liked: Cleanliness, staff & service, property conditions & facilities
Ótima localização!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Luis Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto limpo, lojas nos arredores
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

NEUSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localizacão e o café da manhã maravilhosos.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

NATHALIA

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo otimo
Stayed 3 nights in Feb 2026