Exclusive Gramado Hotel & Spa by Gramado Parks

3.5 star property

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Photo gallery for Exclusive Gramado Hotel & Spa by Gramado Parks

An indoor swimming pool with a waterfall feature, lounge chairs, and a stone wall.
A buffet setup with various food items and plates.
A modern indoor lounge area with reclining chairs and a stone wall backdrop.
A modern spa area with two hot tubs, wooden flooring, and a glass wall providing a view of the outdoors.
A person in a white robe standing by a window with curtains, a bed with white bedding and patterned pillows, and wooden paneling on the wall.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is $69
$67 nightly
$69 total
Total with taxes and fees
Sep 2 - Sep 3

Explore the area

View in a map
Av. das Hortênsias 4079, Gramado, RS, 95670-000
  • Place, Hollywood Dream Cars Museum
    ‪1 min walk‬
  • Place, Saint George Castle Medieval Museum
    ‪4 min walk‬
  • Place, Gramado Covered Street
    ‪6 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪90 min drive‬

Room options

Classic Apartment

9.4 out of 10
Exceptional
(54 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

Apartamento classico twin

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

Classic Apartment, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Similar properties

About the neighborhood

Gramado

With a stay at Exclusive Gramado Hotel & Spa by Gramado Parks in Gramado (Dutra), you'll be within a 5-minute drive of Gramado Covered Street and Orchids Park. .This family-friendly hotel is 0.3 mi (0.5 km) from Prawer Chocolate Museum and 0.5 mi (0.7 km) from Saint George Castle Medieval Museum.

What's nearby

  • Hollywood Dream Cars Museum - 1 min walk - 0.1 miles
  • Saint George Castle Medieval Museum - 4 min walk - 0.3 miles
  • Super Carros - 9 min walk - 0.5 miles
  • Santa Claus Village - 14 min walk - 0.8 miles
  • Gramado Covered Street - 6 min drive - 2.0 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 96 min drive

Restaurants

  • ‪Rasen Braza - ‬11 min walk
  • ‪Restaurante Aquecee - ‬3 min walk
  • ‪Hotel Gramado Palace - ‬6 min walk
  • ‪Pizzaria Heróis Da Pizza - ‬6 min walk
  • ‪Bistro Galo Vermelho - ‬3 min walk

About this property

Exclusive Gramado Hotel & Spa by Gramado Parks

Exclusive Gramado Hotel & Spa by Gramado Parks offers 187 air-conditioned accommodations with minibars and safes. 42-inch Smart televisions come with cable channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Gramado hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include massages.
Make yourself at home in one of the 187 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy a meal at Signature or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 10:30 AM.
Signature - Onsite restaurant.
Lobby Bar - Onsite piano bar. Open daily.
Pool Bar - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (BRL 50 per day)
  • Secured, covered valet parking on site (BRL 50 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Pool Bar
  • Signature

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby bath
  • Baby toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 11:00 PM and noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: BRL 50.00 per day
  • Covered valet parking fee: BRL 50.00 per night
  • Late check-in fee for check-in between 11:00 PM and noon

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Exclusive Gramado
Exclusive Gramado by Gramado Parks
Exclusive Gramado Hotel & Spa by Gramado Parks Hotel
Exclusive Gramado Hotel & Spa by Gramado Parks Gramado
Exclusive Gramado Hotel & Spa by Gramado Parks Hotel Gramado

Exclusive Gramado Hotel & Spa by Gramado Parks Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 593 out of 755 reviews
Rating 8 - Good. 104 out of 755 reviews
Rating 6 - Okay. 40 out of 755 reviews
Rating 4 - Poor. 11 out of 755 reviews
Rating 2 - Terrible. 7 out of 755 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Frederico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Livia basilio

Liked: Cleanliness, staff & service, amenities
Excelente!!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Vlamison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, nice location! Do you can have everything around you and fill minutes from anywhere! I will go back soon!
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Breno

Liked: Cleanliness, staff & service, amenities
.
Stayed 5 nights in Nov 2025
Verified review

8/10 Good

luciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo perfeito. Somente a manutenção da área da piscina nos decepcionou por não ter sido aviso.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Patrick M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo e organizado. Tudo Ok
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Clara

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Minha experiência no hotel foi, no geral, boa. As instalações são confortáveis, o atendimento na recepção foi cordial e a estadia foi tranquila na maior parte do tempo. No entanto, tive um problema sério que precisa ser mencionado: ao utilizar o serviço de manobrista, meu carro acabou sendo danificado. Isso gerou um grande transtorno e frustração, já que se espera cuidado e responsabilidade com o veículo dos hóspedes. Apesar dos pontos positivos do hotel, essa situação impacta bastante a avaliação final. Espero que a administração reveja esse serviço e tome medidas para evitar que isso aconteça com outros clientes.
Stayed 1 night in May 2026
Verified review

8/10 Good

GABRIELE

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã bem variado e muito gostoso
Stayed 1 night in May 2026
Verified review

10/10 Excellent

kaue

Liked: Cleanliness, staff & service, property conditions & facilities
Café top
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Maria Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Um dos melhores hotéis que já ficamos! Tudo limpo e organizado, os funcionários são muito receptivos, e educados, os meninos do café da manhã são gentis e atenciosos. A academia sempre limpa, os equipamentos estão bons.
Stayed 7 nights in Apr 2026
Verified review

6/10 Okay

silvania

Liked: Property conditions & facilities
Aquela s pessoa te abordando pra vender cotas de quarto no hotel são um abuso... tem gente te abordando na saida do café, na porta do elevador, e ainda ficam bravos se a pessoa não quer ouvir Café da manha ruim, tudo frio, industrializado, de má qualidade. piscina estava interditada de tão suja. jacuzzi tinha uma gordura marrom na água, Quartos mal limpos... mobiliario do hotel e toalhas bem desgastados
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A piscina e a Hidro são muito boas. Os quartos são confortáveis, chuveiro muito bom,
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ótimo custo benefício. Estadia de acordo com as fotos e demais informações.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Antonio

Liked: Cleanliness
A estadia ia bem até o fds se aproximar. Parece que eles perdem o controle das coisas, conforme a lotação do hotel aumenta. A piscina apresentou um problema fixando interditada muitos dias da estadia. O agendamento das jacuzzi não funciona pq a galera não sai, não respeita e ngm informa sobre o tempo ter acabado. O restaurante do hotel também é muito bom, mas só quando está vazio. No mais, o que salva são os funcionários que são extremamente educados e prestativos.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Ednei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto muito limpo ,café muito bom .
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Evellin Lidiane

Liked: Cleanliness, staff & service, property conditions & facilities
Escolhi esse hotel com a expectativa de descansar e aproveitar a área de lazer, o que infelizmente não aconteceu como planejado. Durante a estadia, a área de lazer estava em manutenção devido a um problema, o que foi uma grande decepção, já que esse foi um dos principais motivos da escolha. Vale destacar que o hotel foi solícito ao oferecer a possibilidade de utilizar a área de lazer de outras unidades da rede. No entanto, optei por não utilizar, pois buscava justamente a comodidade de aproveitar tudo no próprio local. Outro ponto negativo foi o conforto do quarto. A cama estava bastante irregular, parecendo uma “canoa” de um dos lados, o que prejudicou muito a qualidade do sono. Os travesseiros também deixaram a desejar, apesar de haver mais de uma opção disponível, todos eram muito moles e sem sustentação. Além disso, o estacionamento tem um custo elevado, R$45 por diária, o que considero alto. No restaurante, a experiência também não foi positiva.Pedi um parmegiana, mas a carne estava extremamente seca, sem suculência, o que comprometeu o prato. Por outro lado, o hotel tem seus pontos positivos. O café da manhã é bom, com variedade adequada, a academia é bem equipada para um hotel, a localização é excelente e o atendimento da equipe foi impecável, todos muito atenciosos e prestativos. Também tivemos momentos agradáveis durante a estadia, como uma experiência interativa para aprender a preparar um drink e uma apresentação ao vivo com uma moça tocando violino.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom mesmo
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Ernando

Liked: Cleanliness, staff & service, property conditions & facilities
O café da manhã tem pouca variedade e alguns itens são velhos
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sensacional. Excelente hotel, equipe e acomodação
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel incrível,tudo lindo e limpo. Quarto confortável,café da manhã bom porém repetitivo.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ernando

Liked: Cleanliness, staff & service, property conditions & facilities
Boa variedade no café da manhã, hidromassagens e piscina excelentes para relaxar.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

ALINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top tudo perfeito!!!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto espacoso, otimo cafe da manha. E equipe bem treinada.
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Anderson

Liked: Cleanliness
Disliked: Staff & service
O sistema do hotel estava sempre fora do ar. O hotel tem estacionamento incluído no valor da diária mas, a recepção só dá a opção do com manobrista cobrando uma taxa extra. Como tem um único funcionário, existe uma longa fila de espera pros veículos. Os funcionários do restaurante estão preocupados em oferecer as promoções e não trazem o que foi solicitado. A academia não funciona no horário estipulado. A piscina estava suja e as jacuzis sempre em manutenção. No geral, hotel está bem cuidado, limpo e confortável.
Stayed 3 nights in Apr 2026