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Citrus Hotel Cheltenham by Compass Hospitality

3.0 star property

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Photo gallery for Citrus Hotel Cheltenham by Compass Hospitality

Standard Twin Room | In-room safe, desk, blackout drapes, iron/ironing board
Quadruple Room | In-room safe, desk, blackout drapes, iron/ironing board
Family Room | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels
Suite | In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Business services
The current price is $78
$65 nightly
$78 total
Total with taxes and fees
Jun 4 - Jun 5

Explore the area

View in a map
Wellington Street, Cheltenham, England, GL50 1XZ
  • Place, Cheltenham Town Hall
    ‪3 min walk‬
  • Place, The Promenade
    ‪3 min walk‬
  • Place, Everyman Theatre
    ‪5 min walk‬

Room options

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

8.8 out of 10
Excellent
(26 reviews)
  • 190 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite

Suite | In-room safe, desk, blackout drapes, iron/ironing board

Suite

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite

Executive Suite | In-room safe, desk, blackout drapes, iron/ironing board

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

Family Room | In-room safe, desk, blackout drapes, iron/ironing board

Family Room

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Triple Room

Triple Room | In-room safe, desk, blackout drapes, iron/ironing board

Triple Room

  • 258 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk, blackout drapes, iron/ironing board

Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Accessible Double Room

Accessible Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Accessible Double Room

  • 190 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Accessible Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Accessible Twin Room

  • 193 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Similar properties

Bar (on property)
Holiday Inn Express Cheltenham by IHG
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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, 1,000 reviews
$85 nightly
The price is $102
Jun 21 - Jun 22
Total with taxes and fees
Holiday Inn Express Cheltenham by IHG

About the neighborhood

Cheltenham

Citrus Hotel Cheltenham by Compass Hospitality is centrally located in Cheltenham, a 4-minute walk from Cheltenham Town Hall and 7 minutes by foot from Everyman Theatre. .This hotel is 0.7 mi (1.1 km) from Cheltenham General Hospital and 1.2 mi (1.9 km) from University of Gloucestershire.

What's nearby

  • Cheltenham Town Hall - 3 min walk - 0.2 miles
  • The Promenade - 3 min walk - 0.2 miles
  • Everyman Theatre - 5 min walk - 0.3 miles
  • Cheltenham Art Gallery and Museum - 12 min walk - 0.7 miles
  • Pittville Park - 15 min walk - 0.8 miles

Getting around

  • Cheltenham Spa Station - 3 min drive
  • Birmingham Airport (BHX) - 73 min drive

Restaurants

  • ‪Planet Caravan - ‬2 min walk
  • ‪The Moon Under Water - ‬2 min walk
  • ‪Sef Steakhouse - ‬4 min walk
  • ‪Kibou Sushi - ‬6 min walk
  • ‪Costa Coffee - ‬3 min walk

About this property

Citrus Hotel Cheltenham by Compass Hospitality

Citrus Hotel Cheltenham by Compass Hospitality offers 59 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 59 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:30 AM.
Lobby Bar - Onsite lobby lounge.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Self parking on site (GBP 10 per day)
  • Extended parking on site (GBP 8 per day)
  • Limited onsite self parking

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lobby Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 1960
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 0 to 6.95 per person
  • Self parking fee: GBP 10 per day
  • Extended parking fee: GBP 8 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Big Sleep Cheltenham
Big Sleep Hotel
Big Sleep Hotel Cheltenham
Big Sleep Hotel Cheltenham Compass Hospitality
Citrus Hotel Cheltenham Compass Hospitality
Big Sleep Cheltenham Compass Hospitality
Big Sleep Compass Hospitality
Citrus Cheltenham Compass Hospitality
Citrus Hotel Cheltenham by Compass Hospitality Hotel
Citrus Hotel Cheltenham by Compass Hospitality Cheltenham
Citrus Hotel Cheltenham by Compass Hospitality Hotel Cheltenham

Citrus Hotel Cheltenham by Compass Hospitality Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 280 out of 886 reviews
Rating 8 - Good. 338 out of 886 reviews
Rating 6 - Okay. 161 out of 886 reviews
Rating 4 - Poor. 65 out of 886 reviews
Rating 2 - Terrible. 42 out of 886 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, great location
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is perfectly located, staff friendly, room spacious and clean.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, hotel is basic but good value for money and very clean
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Akwasi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and the check-in process was easy.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I night stay, perfect location for town hall events
Stayed 1 night in Jan 2025
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a perfect place for a short stay. Staff were friendly and I felt safe staying there as someone travelling alone.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value hotel

Very good value, very friendly little hotel in excellent location.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Location

Excellent location, very comfortable room. Would stay here again.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, plenty of dining options walking distance.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, clean and friendly staff
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Amy

Liked: Staff & service, amenities, property conditions & facilities
Convenient for a short term budget stay
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service
Nice hotel
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, room comfort
Cheap an cheerful but good for location
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel staid the night staff were friendly close to food shops etc
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

kev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable bed/ clean room and friendly staff . Would definitely recommend
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel is so convenient because is just close to High Street, shops and restaurants. The hotel has parking and is very easy to find.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotey
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is excellent located for a visit to Cheltenham. Nice and clean rooms.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are so helpful and friendly. I would highly recommend staying here.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay.

Hotel was basic, clean, comfortable, good location. Staff were friendly and helpful. Breakfast was decent.
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get to and we were able to just enjoy our time without being disturbed.
Stayed 1 night in May 2024
Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities
Always a great hotel, a nice good size room and friendly staff who work in the hotel. It’s a good central location for the area.
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, room comfort

Central & comfortable room

Hotel is a little dated & worn but very central. Rooms are clean & comfortable. Hotel is very central & would stay again.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Neil

Liked: Amenities
All v good. I make a point of staying there when in Cheltenham.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Alasdair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, quiet and comfortable (although the double bed was two singles pushed together). Will happily stay again for work visits.
Stayed 1 night in Nov 2023