4/10 Poor
Stephen
Sep 13, 2025
Disappointed
From the moment we walked in we notice a change in condition to the hotel cleanliness, check in was smooth and room on arrival was clean, except for the spoon with what looked like yoghurt dried on?
Lift and entrance areas were not clean as was in past,
Given a room nxt to exit which at first wasn't a problem but from 6am til 9am we got no sleep! Door constantly getting opened and closed people standing outside our room having conversations as they went in out door entrance to floor!!
Breakfast wasn't nice! Bacon was hard black pudding like rubber only scrambled egg that was also like rubber! Staff stood on phone watching stuff, when i refilled my coffee i saw someone given boiled eggs? Was this an option?? Was a fried egg an option?? 1 tomato left! Chairs dirty, cutlery dirty,
Wasnt a great experience,
We have been coming to this hotel once to twice yearly for last 8 years and reason was clean and tidy and great staff! What has happened
Stephen
Stayed 1 night in Sep 2025





















