Located in Drymen, Buchanan Arms Hotel & Leisure, Sure Hotel Collection is in a rural location, within a 15-minute walk of Drymen War Memorial and Rob Roy Way - South. .This hotel is 1.8 mi (3 km) from Loch Lomond and The Trossachs National Park and 10.8 mi (17.3 km) from Loch Lomond.
What's nearby
Loch Lomond and The Trossachs National Park - 1 min walk - 0.0 miles
Drymen War Memorial - 3 min walk - 0.2 miles
Rob Roy Way - South - 3 min walk - 0.2 miles
Loch Lomond - 17 min drive - 11.4 miles
OVO Hydro - 37 min drive - 21.5 miles
Getting around
Balloch Station - 16 min drive
Glasgow International Airport (GLA) - 41 min drive
Restaurants
Oak Tree Inn - 6 min drive
St Mocha Cafe - 6 min drive
The Beech Tree Inn - 8 min drive
Tir Na Nog - 4 min drive
The Clachan - 4 min walk
About this property
Buchanan Arms Hotel & Leisure, Sure Hotel Collection
Hotel with free parking, near Loch Lomond and The Trossachs National Park
Buchanan Arms Hotel & Leisure, Sure Hotel Collection offers 52 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 3-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 52 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a health club or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:30 AM to 9:30 AM and on weekends from 7:30 AM to 9:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 7:30 AM and 9:30 AM.
Buchanan Arms Hotel & Leisure, Sure Hotel Collection has a restaurant on site.
Montrose by Buchanan - This restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Snug Bar - This bar serves light fare only. Open daily.
Late night fare is available from room service (during limited hours).
Property amenities
Internet
Available in all rooms: WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite self parking
Food and drink
Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 7:30 AM to 9:30 AM on weekends; GBP 12.50 for adults and GBP 12.50 for children
A bar/lounge
A restaurant
Restaurants on site
Montrose by Buchanan
The Snug Bar
Things to do
Health club
TV in common areas
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Wedding services
Business services
Business center
Computer station
Meeting rooms
Outdoors
Garden
Terrace
Vegetable garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
More
1 building
3 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Fireplace in lobby
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
3-inch flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Late-night room service
More
Cleaning products are eco-friendly
Connecting rooms available
Eco-friendly toiletries
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
LED lighting
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately GBP 12.50 for adults and GBP 12.50 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Best Western Buchanan Arms Hotel Spa
Buchanan Arms Hotel & Leisure, Sure Hotel Collection Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 299 out of 852 reviews
10 - Excellent
299
Rating 8 - Good. 303 out of 852 reviews
8 - Good
303
Rating 6 - Okay. 148 out of 852 reviews
6 - Okay
148
Rating 4 - Poor. 73 out of 852 reviews
4 - Poor
73
Rating 2 - Terrible. 29 out of 852 reviews
2 - Terrible
29
8.2/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
4/10 Poor
Paul
Traveled with partner
Sep 18, 2025
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel needs a renovation. Almost everywhere you can see major wear and tear. Room had a chair with a torn seat and the carpet was worn out. Key card stopped working daily. There is no elevator so climbing and descending stairs is required with your luggage. Hallway smelled of cigarette smoke.
Paul
Stayed 2 nights in Sep 2025
6/10 Okay
Oliver
Sep 17, 2025
Liked: Cleanliness, staff & service, room comfort
Comfortable but tired
We stayed for a couple of nights whilst visiting family in the area. We felt that the hotel was comfortable, but in need of significant modernising. Our room was feeling very tired , with dated and scuffed furnishings . The walls were also very thin leading to disturbed sleep thanks to some amerous neighbours! The leisure facilities are a real bonus, with a good pool, steam room, sauna and jacuzzi. The staff both in the hotel and at the pool were profesional and friendly throughout our stay
There were no elevators which wouldn’t have been a problem, except we had to go through lots of hallways and down several flights of stairs with our luggage. One of our rooms had lots of spiders in it. Breakfast was served a little late so we weren’t able to eat anything before we needed to get back on the road; there wasn’t even any fruit or coffee/tea set out so people could grab stuff on the go.
Room was clean. Checkin was quick and easy. Onsite parking. Onsite restaurant and pub were open and very good!
December
Stayed 1 night in Sep 2025
6/10 Okay
Laura
Traveled with family and small children
Sep 12, 2025
Liked: Amenities
Disliked: Property conditions & facilities
The leisure facilities were great, the room was spacious and the bar was good. The rest was a bit average unfortunately
The running water was brown, the wallpaper was coming off the walls, some staff members were smoking directly below our window which, on a very warm evening, we needed to keep our windows open so the room stunk of cigarettes for a while
The staff were friendly and helpful
Good location clean tidy rooms though a bit tired. Restaurant was very good food was nice and good choice. Reception was quick at chevking us in and informing us of hotel facilities etc.
Have stayed here a few times before. We came for our anniversary but unfortunately wasn’t impressed this time. Our room was nice enough and comfy bed. There was 2 coffee cups with coffee & tea but no teaspoons to stir it. There also was no hand soap, shower gel etc or anything at all to wash your hands with in the bathroom which I found pretty poor.
The spa is ok, pool is nice but it’s very tired looking and needs a good upgrade tbh. Steamroom was like sitting in a cupboard.
Had a fab time staff are all lovely. Room was clean with a comfy bed loads of tea and coffee in rooms and nice biscuits.Fire alarm went off a few times after coming out the shower but staff were at door within seconds to make sure we were ok must be very sensative alarm.
The breakfast was amazing with great choice hot and fresh plenty selection hot or continental. Dinner was amazing and liked you could get half portions of some of the main meals. The bar staff were lovely and friendly. The pool area with hot tub sauna and steam room was fab and again all staff were friendly and helpful even got to join the aqua gym class which was great and all free when staying at hotel as guest. Me and my husband will defo be back to stay in the near future.
Superb stay whilst we were working in the area. Staff were amazing. Highly recommended
Christopher
Stayed 2 nights in Aug 2025
10/10 Excellent
Claire
Aug 23, 2025
Claire
Stayed 1 night in Aug 2025
6/10 Okay
Ian
Aug 20, 2025
Liked: Staff & service
Disliked: Property conditions & facilities
Had two night stay and slept really well, so no complaints about the beds. Staff friendly. Decor generally very poor (carpets and walls in particular need attention) and no need for radiators to be on during the summer - some of the corridors were uncomfortably hot. Carpets smelly.
This was our second stay in the Buchanan Arms Hotel and we were not dissapointed.
Lovely lounge/bar/conservatory area. We enjoyed our dinner in the hotels restaurant and staff were friendly.
We will be back :)
Gena
Stayed 2 nights in Aug 2025
10/10 Excellent
Paul
Aug 5, 2025
Liked: Cleanliness, staff & service, room comfort
Great place to explore the area from
Lovely staff, great food and good leisure facilities.it is a bit in need of some TLC and was hotter than the centre of the sun but overall good value for money.
Paul
Stayed 2 nights in Jul 2025
8/10 Good
SUSAN
Jul 31, 2025
Liked: Cleanliness, staff & service, room comfort
3 night stay
Bed comfort was good ,we jad no internet access in 1st room upon complaint we were upgrade to another room,food options erre good although service in the restaurant was pretty poor ,heating was ridiculous wae too warm every heater in building was on 24/7 considering it was the end of july (height of summer ) it wasnt pleasant at all