8/10 Good
Marco
Traveled with partner
Sep 9, 2025
Liked: Cleanliness, staff & service, amenities
Beautiful property, friendly staff, tasty restaurant. I appreciated the luggage service, both for the transport to the room and for storage on the last day. The room, however, was too small and outdated: the door barely locked after two turns of the key, and the bathroom handle kept coming off, we had to call for assistance. The price was excessive considering the room size and, above all, the poor maintenance.
A major negative point: on the hotel’s beach there is an activity rental desk (for masks, bikes, electric scooters) run by a local who behaves rudely and disrespectfully towards tourists who are not interested in his services. He mixes understandable English words with insults in Balinese (which I was able to catch after a while). A disgrace for the hotel and for whoever allows him to work there!
Security also needs improvement: once I climbed over to reach my room faster without passing through reception, and no one noticed anything, it could have been anyone.
Marco
Stayed 5 nights in Aug 2025
