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First World Hotel Genting Highlands

Property class: 2

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Reviews

4.8 out of 10

Popular amenities

  • Gym
  • Business services
  • 24/7 front desk

Explore the area

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First World Hotel, Genting Highlands, Pahang, 69000
  • Place, First World Plaza
    ‪1 min walk‬
  • Place, SkyAvenue
    ‪2 min walk‬
  • Place, Genting SkyWorlds Theme Park
    ‪7 min walk‬
  • Airport, Subang (SZB-Sultan Abdul Aziz Shah)
    ‪72 min drive‬

Room options

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About the neighborhood

Genting Highlands

Located in Genting Highlands, First World Hotel Genting Highlands is within a 15-minute drive of Genting SkyWorlds Theme Park and Genting Highlands Premium Outlets. .This hotel is 0.1 mi (0.1 km) from First World Plaza and 0.2 mi (0.3 km) from Genting SkyCasino.

What's nearby

  • First World Plaza - 1 min walk - 0.1 miles
  • SkyAvenue - 2 min walk - 0.1 miles
  • Genting SkyWorlds Theme Park - 7 min walk - 0.4 miles
  • Genting SkyCasino - 7 min walk - 0.4 miles
  • Genting Casino - 17 min walk - 0.9 miles

Getting around

  • Batang Kali Station - 49 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 81 min drive

Restaurants

  • ‪Tampopo Delicieux - ‬4 min walk
  • ‪Five Guys - ‬4 min walk
  • ‪Burger & Lobster - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Madam Kwan's - ‬1 min walk

About this property

First World Hotel Genting Highlands

Guest accommodations at First World Hotel Genting Highlands offer complimentary toiletries.
Recreational amenities at the hotel include a fitness center.
Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center.
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.

Property amenities

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Concierge services

Business services

  • Business center

Spa

  • Massage

Room amenities

Bathroom

  • Free toiletries

More

  • Phone

Policies

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

First World Genting Highlands
First World Hotel Genting Highlands Hotel
First World Hotel Genting Highlands Genting Highlands
First World Hotel Genting Highlands Hotel Genting Highlands

First World Hotel Genting Highlands Reviews

Reviews

4.8
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 2 out of 3 reviews

6.0/10

Cleanliness

4.8/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
much better than expected
Stayed 3 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

The reception for check in was chaotic, there was no-one around to help us when we checked in and the rooms were extremely basic and unclean. I would not recommend
Stayed 1 night in Oct 2024
Verified review

2/10 Terrible

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
The customer service is almost "ZERO" customer service, we try for hours to queue, only reach to a hotel staff , and give wrong advise and unable to check in. And we ask for ticket to queue for "human" counter to check, the number we took , need to wait for 100 plus next in line. It is horrible!!!! I saw some other guest also lose the patient, and make noise, and trigger the police come to the counter. I almost want to give up to check in this hotel. But no choice, my kids is with me and all very tired of waiting. And we have incoming errand at the event hall in the next day. This is Genting Group, and big conglomerates, the event been organize in this place, and we choose this hotel because it is convenient (same with the event place), please ensure you have hotel customer service to serve the guest facing difficulty to check in. It is very disappointed, especially we are always promote "GENTING HIGHLAND" to foreigners, which is shame experience ....
Stayed 2 nights in Jun 2026