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First World Hotel Genting Highlands

2.0 star property

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Reviews

4.8 out of 10

Popular amenities

  • 24/7 front desk

Explore the area

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First World Hotel, Genting Highlands, Pahang, 69000
  • Place, First World Plaza
    ‪1 min walk‬
  • Place, SkyAvenue
    ‪2 min walk‬
  • Place, Genting SkyWorlds Theme Park
    ‪12 min walk‬
  • Airport, Subang (SZB-Sultan Abdul Aziz Shah)
    ‪72 min drive‬

Room options

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About the neighborhood

Genting Highlands

With a stay at First World Hotel Genting Highlands in Genting Highlands, you'll be within a 10-minute walk of Genting SkyWorlds Theme Park and First World Plaza. .This hotel is 0.2 mi (0.3 km) from Genting SkyCasino and 1.4 mi (2.3 km) from Infinity Room.

What's nearby

  • First World Plaza - 1 min walk - 0.1 miles
  • SkyAvenue - 2 min walk - 0.1 miles
  • Genting SkyCasino - 7 min walk - 0.4 miles
  • Genting SkyWorlds Theme Park - 12 min walk - 0.7 miles
  • Genting Casino - 17 min walk - 0.9 miles

Getting around

  • Batang Kali Station - 49 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 81 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Sakura Restaurant - ‬6 min drive
  • ‪Steam Era - ‬4 min walk
  • ‪Xing Fu Tang 幸福堂 - ‬6 min drive
  • ‪C Chuan Village - ‬1 min walk

Property amenities

Conveniences

  • 24-hour front desk

Spa

  • Massage

Policies

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

First World Genting Highlands
First World Hotel Genting Highlands Hotel
First World Hotel Genting Highlands Genting Highlands
First World Hotel Genting Highlands Hotel Genting Highlands

First World Hotel Genting Highlands Reviews

Reviews

4.8
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 2 out of 3 reviews

6.0/10

Cleanliness

4.8/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

FAHAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
much better than expected
Stayed 3 nights in Oct 2025
Verified

2/10 Terrible

li yee

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
The customer service is almost "ZERO" customer service, we try for hours to queue, only reach to a hotel staff , and give wrong advise and unable to check in. And we ask for ticket to queue for "human" counter to check, the number we took , need to wait for 100 plus next in line. It is horrible!!!! I saw some other guest also lose the patient, and make noise, and trigger the police come to the counter. I almost want to give up to check in this hotel. But no choice, my kids is with me and all very tired of waiting. And we have incoming errand at the event hall in the next day. This is Genting Group, and big conglomerates, the event been organize in this place, and we choose this hotel because it is convenient (same with the event place), please ensure you have hotel customer service to serve the guest facing difficulty to check in. It is very disappointed, especially we are always promote "GENTING HIGHLAND" to foreigners, which is shame experience ....
Stayed 2 nights in Jun 2026
Verified

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

The reception for check in was chaotic, there was no-one around to help us when we checked in and the rooms were extremely basic and unclean. I would not recommend
Stayed 1 night in Oct 2024