citizenM Geneva

Property class: 4

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Photo gallery for citizenM Geneva

A spacious courtyard with multiple tables and chairs, surrounded by a classical building with arched windows and a stone facade.
Creator video
A modern hotel lobby with a red sofa, black chairs, and colorful hanging lights.
A historic building with multiple shops on the ground floor, including 'Aeschbach' and 'Citizen'.
A sculpture of a woman in a dress made of small beads, standing in a lobby with wooden paneling and a curved ceiling.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
The current price is $162
$146 nightly
$162 total
Total with taxes and fees
Oct 25 - Oct 26

Explore the area

View in a map
31-33 Rue de la Rotisserie, Geneva, 1204
  • Place, Rue du Rhône
    ‪2 min walk‬
  • Place, Saint-Pierre Cathedral
    ‪3 min walk‬
  • Place, Flower Clock
    ‪5 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪7 min drive‬

Room options

Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(22 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (View)

7.0 out of 10
Good
(4 reviews)
  • Lake view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Geneva

With a stay at citizenM Geneva, you'll be centrally located in Geneva, steps from Saint-Pierre Cathedral and within a 5-minute walk of Rue du Rhône. .This hotel is 0.6 mi (0.9 km) from Flower Clock and 0.7 mi (1.1 km) from Jet d'Eau Fountain.

What's nearby

  • Rue du Rhône - 2 min walk - 0.1 miles
  • Saint-Pierre Cathedral - 3 min walk - 0.2 miles
  • Flower Clock - 5 min walk - 0.3 miles
  • University of Geneva - 8 min walk - 0.5 miles
  • Jet d'Eau Fountain - 14 min walk - 0.8 miles

Getting around

  • Molard Tram Stop - 2 min walk
  • Geneva Station - 14 min walk
  • Geneva International Airport (GVA) - 28 min drive

Restaurants

  • ‪Pizzeria Molino Molard - ‬3 min walk
  • ‪Brasserie du Molard - ‬3 min walk
  • ‪Café du Centre - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Martel - ‬3 min walk

About this property

citizenM Geneva

CitizenM Geneva offers 144 accommodations with iPads and laptop-compatible safes. Pillowtop beds feature premium bedding. 43-cm LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Geneva hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

Make yourself at home in one of the 144 guestrooms featuring refrigerators and iPads. Your pillowtop bed comes with premium bedding. 43-cm LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities, which include complimentary wireless internet access and a communal living room.
Satisfy your appetite at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge between 6:00 AM and 10:30 AM on weekdays.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required. Open daily.
CanteenM - Onsite bar. Open 24 hours. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 29.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (46 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-cm LED TV with premium cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 49

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.25 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 29.5 per person
  • Late check-out fee: CHF 49 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

CitizenM Geneva Hotel
CitizenM Geneva Geneva
CitizenM Geneva Hotel Geneva

citizenM Geneva Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 722 out of 1009 reviews
Rating 8 - Good. 194 out of 1009 reviews
Rating 6 - Okay. 51 out of 1009 reviews
Rating 4 - Poor. 26 out of 1009 reviews
Rating 2 - Terrible. 16 out of 1009 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Historical sights are nearby as well as shopping and restaurants.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hoye and very good location
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property and convenient location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and new clean and well appointed rooms.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for me, I also enjoyed Citizen M stay a year ago in Zurich, the first experience was why I chose this hotel for three nights for my Geneva stay. Thank you, and will be back!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff clean room modern room.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great room and friendly staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s like a clean crisp bright cheerful & new dorm room meets modern RV style layout. Tiny or compact but very functional and comfortable. Bed was great. Some of the best pillows of our trip and so happy to have AC. Great accessible location.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly and always available to help. I've stayed many times and staffers like Nicole always make you feel at home.
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended, modern nice and clean rooms. Great buffet breakfast and Bar. They have the most friendly staff I have ever met. Location is ideal right next to the best shops and the old town. Beautiful surroundings!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with a friendly and helpful staff. The breakfast was the best I have ever hat at an hotel. Excellent quality and variety of food items. The location of the hotel on the edge of old town is a great benefit. I look forward to staying at Citizen M hotels in other locations.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
A great location and helpful staff.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Very good food and breakfast. Friendly staff. Room ok but very small.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent Location in the middle of everything, Very trendy decor, great technology in the room, friendly staff.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, service, amenities, staff
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very good staff
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location great service
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was clean and had e turning we needed.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, Polite and freindly staff. Rooms are small but modern and updated, perfect for a couple. Cant beat the location.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location. Ultra modern. Some may find it small. But perfect for business stays.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, very nice neighborhood with lots of restaurant choices.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent greeting and staff helped me find excellent dinner and acclimated us well
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel very close to lake geneva
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was helpful. Rooms are quite small but the bed was very comfortable and spacious. Great location.
Stayed 1 night in Feb 2026