I arrived for a 1 night stay, gave the desk my full name, reservation number, date paid and amount. After a couple of minutes, he looked at me then asked me again for my name which I gave him as well as the reservation number. Again waiting and then he insisted on seeing the email sent, why? He did not ask that of the couple before me, nor was the couple to my left asked for their email confirmation. The food, I specifically said no truffle fries or truffle on my food. When it came out, I took a bite and of the burger, its was saturated in truffle oil. I was vomiting all night. The’hot’ breakfast was COLD… the bacon had congealed fat on it, sausages tasteless and cold as was the beans, scrambled eggs were sitting it what looked like water and butter, it tasted watery and disgusting.