2/10 Terrible
Ellen Reid
Traveled with group
Oct 31, 2025
I had a car outside hotel. I told the young blonde girl I had 2 rooms reserved, but was there early. I told her I’d like to hold my bags at desk until room was ready. My friend was there and would check bags. . Where should I park? She told me she had no parking. She Suggested parking nearby. I left. Then my friend AGAIN told her we were checking in. Ahh she said, we have recommended cheaper lots. Well.. would be nice to know. I parked in E24 lot when she had E10 lot only available to hotel guests. I was very clear I was a guest with 2 booked rooms. What a bad listener she was. I am educated American with no accent. I speak clearly. She didn’t listen. You have a Great hotel. Wonderful room, amazing bar. Terrible desk clerk. Get better help please.
Ellen Reid
Stayed 1 night in Oct 2025






















