2/10 Terrible
Teresa
Traveled with family
Jan 4, 2026
Disliked: Staff & service, amenities
I had a reservation for 2 rooms and when we got there, what the person said I had I was 1 room reserved. Then she proceeded to argue with me and when i showed her my reservations, she did nit went to even look at it. She then said she had no more rooms until someone else walked in wanting a room while she was arguing with me and told her she said a ‘single’ she could have. So as we proceeded to argue, I figured out she had no idea what she was talking about. Since there was 5 of us, one room was not enough, so then she decided to give us a ‘single’ her words. So a double and one single was not enough for 5 people. So we ended up with a double and 2 singles. This was after she said there were no more rooms. So as we looked at the rooms, it was one double bed that she was calling a single and in the double were 2 double beds. We eventually ended up with 2 rooms, one with 2 double beds and one with 1 double bed. When I went back to tell her she was difficult to understand, guess what, all she wanted to do was argue. This person needs to be retrained and taught to be a little nicer to customers or find a different job. And why would she say I only had a reservation for one room when I very clearly had 2 rooms and showed her your information? I will never use this site or Motel 6 again. I will tell everyone I know about this so they will make other choices.
Teresa
Stayed 1 night in Jan 2026
