Best Western Gallup West

2.5 star property

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Photo gallery for Best Western Gallup West

Lobby
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Desk, iron/ironing board, free wired internet, bed sheets
Exterior
Business center
Dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
$100
$88 nightly
$100 total
Total with taxes and fees
Feb 1 - Feb 2

Explore the area

View in a map
111 Twin Buttes Road, Gallup, NM, 87301
  • Place, Rio West Mall
    ‪5 min drive‬
  • Place, Plaza del Norte
    ‪6 min drive‬
  • Place, Gallup Cultural Center
    ‪6 min drive‬
  • Airport, Gallup, NM (GUP-Gallup Municipal)
    ‪4 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(104 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(53 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Refrigerator&Microwave

  • Sleeps 4

Standard Room, 1 King Bed, Accessible, Refrigerator&Microwave

  • Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4

Room With Two Queen Beds-Non-Smoking

  • Sleeps 4

Double Accessible-1 King Mobility Accessible Communication Assistance Roll In Shower Microwave And Refri

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll In Shower, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2

1 King Bed, Nonsmoking, Chair With Ottoman

  • Sleeps 2

Similar properties

About the neighborhood

Gallup

With a stay at Best Western Gallup West in Gallup, you'll be within a 10-minute drive of Rio West Mall and Plaza del Norte. .This hotel is 6.1 mi (9.8 km) from Rex Museum and 6.1 mi (9.9 km) from Richardsons Trading Company.

What's nearby

  • Rio West Mall - 5 min drive - 5.9 miles
  • Rex Museum - 6 min drive - 6.8 miles
  • Plaza del Norte - 6 min drive - 6.3 miles
  • Gallup Cultural Center - 6 min drive - 7.0 miles
  • El Morro Theatre - 6 min drive - 7.0 miles

Getting around

  • Gallup Station - 8 min drive
  • Gallup, NM (GUP-Gallup Municipal) - 4 min drive

Restaurants

  • ‪Love's Travel Stop - ‬6 min walk
  • ‪McDonald's - ‬7 min drive
  • ‪Denny's - ‬6 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪McDonald's - ‬5 min drive

About this property

Best Western Gallup West

Hotel in Gallup with an indoor pool and free breakfast
Best Western Gallup West offers 60 accommodations with coffee/tea makers and hair dryers. 35-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

This Gallup hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Stay in one of 60 guestrooms featuring flat-screen televisions. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a vending machine.
Grab a bite from the grocery/convenience store serving guests of Best Western Gallup West. A complimentary on-the-go breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 17

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night, plus a deposit of USD 100 per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 30 per pet, per night
  • Late check-out fee: USD 17 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 10:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Gallup West Hotel
Hampton Inn Gallup West
Hampton Inn Gallup West
Best Western Gallup West Hotel
Best Western Gallup West Gallup
Best Western Gallup West Hotel Gallup

Best Western Gallup West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 715 out of 1236 reviews
Rating 8 - Good. 322 out of 1236 reviews
Rating 6 - Okay. 104 out of 1236 reviews
Rating 4 - Poor. 48 out of 1236 reviews
Rating 2 - Terrible. 47 out of 1236 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Lawrence

Liked: Cleanliness
Disliked: Property conditions & facilities
At checkout I waited 20 min for a luggage cart, whent to the elevator too get my luggage and found elevator was being repaird I had too
Stayed 1 night in Oct 2025

4/10 Poor

PAULA

Stayed 1 night in Oct 2025

10/10 Excellent

Andrea

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean looking the room
Stayed 1 night in Oct 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, well maintained, easy to access
Stayed 1 night in Oct 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
BW accomodated my request for a specific type of room and confirmed my request via text in advance of my arrival. Previous stays at nearby motels did not have a satisfactory result for fulfulling my rquest. Good job BW.
Stayed 1 night in Oct 2025

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room smelled of weed and cigarettes. Wasn't very clean or stocked with necessary bathroom items.
Stayed 1 night in Oct 2025

10/10 Excellent

Renita

Liked: Cleanliness, property conditions & facilities
It was easily accessed and clean.
Stayed 1 night in Oct 2025

4/10 Poor

Rosa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Maxine

Stayed 1 night in Oct 2025

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Oct 2025

10/10 Excellent

Raymond

Stayed 1 night in Oct 2025

10/10 Excellent

Elvina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn't get a chance to eat.
Stayed 1 night in Oct 2025

8/10 Good

Elenita

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to, just off the freeway. Staff were nice and friendly.
Stayed 1 night in Oct 2025

8/10 Good

Omar

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The lady supervising the breakfast was very attentive and kept the area clean
Stayed 1 night in Oct 2025

10/10 Excellent

Tracee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Aaron

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointing…

Staff was nice and overall the main parts of the hotel were clean. The room was not very clean and the sheets were worn and stained. There was also stains on the comforter. They should have just replaced all the linens instead of putting those on the bed. I tried to get a refund and they denied even though I supply pictures. The showerhead was also broken, the shower drain was also broken and the soap was old and dry. Will not be staying here again unless I have to.
Stayed 1 night in Oct 2025

8/10 Good

Shari

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Gerald

Traveled with family
Yes
Stayed 1 night in Oct 2025

8/10 Good

Cynthia

Stayed 1 night in Oct 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to be helpful. The room was clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean and well kept rooms, staff is absolutely amazing and so friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, friendly service.
Stayed 1 night in Oct 2025

8/10 Good

Amy

Stayed 1 night in Oct 2025