With a stay at Nishitetsu Hotel Croom Hakata, you'll be centrally located in Fukuoka, a short 10-minute walk from Tochoji Temple and 11 minutes by foot from Canal City Hakata. .This spa hotel is 1.7 mi (2.7 km) from Marine Messe Fukuoka and 2.7 mi (4.3 km) from Ohori Park.
What's nearby
Amu Plaza Hakata - 4 min walk - 0.3 miles
Tochoji Temple - 8 min walk - 0.5 miles
Canal City Hakata - 9 min walk - 0.5 miles
Kushida Shrine - 11 min walk - 0.6 miles
Fukuoka Anpanman Children's Museum - 17 min walk - 0.9 miles
Getting around
Hakata Station - 3 min walk
Gion Station - 8 min walk
Fukuoka Airport (FUK) - 3 min drive
Restaurants
牧のうどん (Maki no Udon) - 2 min walk
マクドナルド - 3 min walk
Tully's Coffee &TEA - 2 min walk
大地のうどん - 4 min walk
むっちゃん万十 - 2 min walk
About this property
Nishitetsu Hotel Croom Hakata
Nishitetsu Hotel Croom Hakata offers 503 air-conditioned accommodations with safes and slippers. This Fukuoka hotel provides complimentary wired and wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are indoor hot springs and outdoor hot springs open between 3:00 PM and 1:00 AM. The temperature in the hot springs is set to 106°F.
Make yourself at home in one of the 503 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless internet access is available. Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets. Conveniences include safes and desks, and housekeeping is provided on request.
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
You can enjoy a meal at 2F 博多 飛うお serving the guests of Nishitetsu Hotel Croom Hakata, or stop in at the grocery/convenience store. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
2F 博多 飛うお - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Valet parking on site (JPY 2,000 per night)
Limited onsite valet parking
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,000 per person
A restaurant
Coffee and tea in common areas
Restaurants on site
2F 博多 飛うお
Things to do
Full-service spa
Indoor hot spring
Family friendly
Grocery/convenience store
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (on request)
Business services
Meeting room
Full-service spa
Hot springs open from 3:00 PM - 1:00 AM
Hot springs water temperature - 106 ºF
Indoor hot spring
Massage
Outdoor hot spring
Public indoor mineral hot springs (onsen)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Elevator
Thin carpet in room
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
14 floors
Banquet hall
Built in 2006
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Food and drink
Coffee/tea maker
Electric kettle
Refrigerator
More
Air conditioning
Desk
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years to stay in a smoking room.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: JPY 50.00 per person, per night. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately JPY 2000 per person
Valet parking fee: JPY 2000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Hot springs access available from 3:00 PM to 1:00 AM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
Property is also known as
Nishitetsu Hakata
Nishitetsu Hakata Fukuoka
Nishitetsu Inn
Nishitetsu Inn Hakata
Nishitetsu Inn Hakata Fukuoka
Nishitetsu Hotel Croom Hakata
Nishitetsu Hotel Croom
Nishitetsu Croom Hakata
Nishitetsu Croom
Nishitetsu Croom Hakata
Nishitetsu Hotel Croom Hakata Hotel
Nishitetsu Hotel Croom Hakata Fukuoka
Nishitetsu Hotel Croom Hakata Hotel Fukuoka
Nishitetsu Hotel Croom Hakata Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
well-located hotel walking distance from hakata station. room was a little small but spotless, breakfast was mediocre and probably not worth the money. however the onsen was excellent — there's an outdoor and indoor section, and both were well-maintained and beautiful. would recommend for an onsen stay.
Ilyda
Stayed 2 nights in Jan 2026
8/10 Good
Coobe
Jan 22, 2026
Liked: Cleanliness, staff & service, amenities
This was my 2nd time to stay at this hotel since 2 years ago. Compared with the previous experience, this time wasn't enjoyable as before. My room was a type of business comfortable with a massage chair. The wire connected with the remote control was terrible. Part of the inside wire was exposed. The clock display was 2 hours delayed in the room.
The staff were kind and helpful, but the room wasn’t that clean. The interior was too old and was not renovated compared to the outside and lobby
Bok Jin
Stayed 2 nights in Dec 2025
6/10 Okay
Oi Ching
Dec 20, 2025
Liked: Cleanliness, amenities
Lobby is gorgeous, room was not.
Oi Ching
Stayed 1 night in Nov 2025
6/10 Okay
Ming wai
Traveled with partner
Dec 3, 2025
Liked: Staff & service, amenities
The room is a bit dated , but location is convenient and next to Hakata train and bus station . The room is small as typical in a Japanese hotel . The best part to me is the onsen on site to use at the end of the day.
Ming wai
Stayed 2 nights in Nov 2025
6/10 Okay
Ming wai
Nov 27, 2025
Liked: Staff & service
The hotel is a bit old, and carpet and rooms are a bit dated.
We had to move rooms because the air conditioning wasn’t working. Staff member did not help with luggage. Laundry facilities clean and there were many machines. Room small but hotel is lovely. Great location. Hot bath was great but crowded.
Convenient hotel close to Hakata Station. Friendly staff. A great variety of breakfast options that cater to both Japanese and western tastes (eggs, bacon, cereals, toast etc). An awesome feature I liked also was the fact you could see how many of the washer & dryers were available for use from your room TV -
meaning no need to haul your washing to the machines only to find them all in use. Also the shower pressure and temperature was amazing! Only downside I can think of was that the wifi was a bit spotty at times but otherwise would highly recommend this hotel!
I love Onsen and foot massage machine in the room.
Yuki
Stayed 1 night in Oct 2025
8/10 Good
corey
Oct 14, 2025
Liked: Staff & service, amenities
Room was ok but needs an upgrade to cleaner floors and walls. Breakfast was very subpar. Staff were nice and the onset area was great including a sauna. Would stay here again for the convenience of the location- 5 minute walk to the Hakata Train/ Bus Station.
Great location near the Hakata station. The staff was so helpful and courteous. The breakfast was generous with so many options. We would definitely stay here again
The overall experience with the hotel was good. The location was exceptional and onsen was really nice. The hotel quality was generally good. However, the hotel washroom seemed a bit outdated for us. We requested to clean the washroom “throughly”but still it smelled quite disturbing. The hotel offered us to change the room but we did not feel necessary as other rooms seemed to be the similar conditions. The Wifi was also very slow. Other than these. The staffs are nice and friendly.