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Hotel New Otani Hakata

Property class: 4

Choose dates to view prices

Photo gallery for Hotel New Otani Hakata

Two individuals in traditional Japanese kimonos standing in front of a building with a sign that reads "The New Otani."
A hotel entrance with two uniformed staff members standing in front.
A lobby with a large floral centerpiece, a mural, and a chandelier.
A hotel room with a sofa, a bed, a TV, and a window with blinds.
A hotel reception desk with a guest relations sign, a flower vase, and a digital screen.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
The current price is $137
$124 nightly
$137 total
Sep 29 - Sep 30

Explore the area

View in a map
1-1-2 Watanabe-dori, Chuo-ku, Fukuoka, Fukuoka-ken, 8100004
  • Place, Yanagibashi Rengo Market
    ‪1 min walk‬
  • Place, Tenjin Underground Mall
    ‪9 min walk‬
  • Place, Canal City Hakata
    ‪10 min walk‬
  • Airport, Fukuoka (FUK)
    ‪9 min drive‬

Room options

View all photos for Corner Suite Double

A hotel lobby with a marble floor, a central floral arrangement, and a modern chandelier.

Corner Suite Double

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Executive Twin Room - Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Executive Twin Room - Smoking

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Twin Non-Smoking

A modern bathroom with a large mirror, a round sink, a shower, and a glass-enclosed toilet.

Executive Twin Non-Smoking

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Twin Room, Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a large window with curtains.

Executive Twin Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Moderate Single or Moderate Twin (Single Use), Non Smoking

A hotel room with two beds, a desk, a chair, and a nightstand with lamps.

Moderate Single or Moderate Twin (Single Use), Non Smoking

9.8 out of 10
Exceptional
(11 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Moderate Twin, Non Smoking

A hotel room with two beds, a desk, a chair, and a nightstand with lamps.

Moderate Twin, Non Smoking

8.8 out of 10
Excellent
(33 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Japanese Room, Non Smoking

A traditional Japanese room with tatami flooring, a low table, chairs, a television, and sliding doors.

Japanese Room, Non Smoking

  • 850 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Futons
  • Free wired internet

View all photos for Connecting Room, Non Smoking

A hotel room with two beds, a desk, a chair, and a TV.

Connecting Room, Non Smoking

  • 646 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds
  • Free wired internet

View all photos for Moderate Twin with Extra Bed, Non Smoking

A hotel room with two beds, a desk, a chair, and a nightstand with lamps.

Moderate Twin with Extra Bed, Non Smoking

9.0 out of 10
Wonderful
(38 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Semi Double Room Non Smoking

A hotel room with a large bed, a desk, a chair, and a nightstand with lamps.

Semi Double Room Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Deluxe Twin Room

In-room safe, desk, iron/ironing board (on request), WiFi (free)

Deluxe Twin Room

  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Double Room, Non Smoking

A hotel room with a bed, two bedside tables, a nightstand, a red armchair, and a window with curtains.

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Moderate Double Room, Smoking

A hotel room with a large bed, a red chair, a desk, and a lamp.

Moderate Double Room, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Corner Suite Double Room

A hotel room with a large bed, a chair, a TV, and a window with curtains.

Corner Suite Double Room

  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Executive Double Room, Non Smoking

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Executive Double Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Executive Double Room, Smoking

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Executive Double Room, Smoking

7.0 out of 10
Good
(2 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Executive Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a large window with curtains.

Executive Twin Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Moderate Single or Moderate Twin (Single Use), Smoking

A hotel room with two beds, a desk, a chair, and a nightstand with lamps.

Moderate Single or Moderate Twin (Single Use), Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Moderate Double Room, Non Smoking

A hotel room with a large bed, a red chair, a desk, and a lamp.

Moderate Double Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Moderate Twin, Smoking

A hotel room with two beds, a desk, a chair, and a nightstand with lamps.

Moderate Twin, Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Double Room, Non Smoking - Breakfast Included

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Executive Double Room, Non Smoking - Breakfast Included

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

A hotel room with two beds, a desk, a chair, and a nightstand with lamps.

Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

8.8 out of 10
Excellent
(5 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Executive Double Room, Smoking - Breakfast Included

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Executive Double Room, Smoking - Breakfast Included

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Executive Twin Room Smoking - Breakfast included

A hotel room with two beds, a desk, a chair, a lamp, and a large window with curtains.

Executive Twin Room Smoking - Breakfast included

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Twin Room Non Smoking - Breakfast Included

A hotel room with two beds, a desk, a chair, a lamp, and a large window with curtains.

Executive Twin Room Non Smoking - Breakfast Included

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Connecting Room Non Smoking - Breakfast Included

A hotel room with two beds, a desk, a chair, and a TV.

Connecting Room Non Smoking - Breakfast Included

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free wired internet

View all photos for Semi Double Room Non Smoking - Breakfast Included

A hotel room with a large bed, a desk, a chair, and a nightstand with lamps.

Semi Double Room Non Smoking - Breakfast Included

  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included

A hotel room with two beds, a desk, a chair, and a nightstand with lamps.

Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Moderate Double Room Non Smoking - Breakfast Included

A hotel room with a large bed, a red chair, a desk, and a lamp.

Moderate Double Room Non Smoking - Breakfast Included

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Japanese Room Non Smoking - Breakfast Included

A traditional Japanese room with tatami flooring, a low table, chairs, a television, and sliding doors.

Japanese Room Non Smoking - Breakfast Included

  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free wired internet

View all photos for Moderate Double Room Smoking - Breakfast Included

A hotel room with a large bed, a red chair, a desk, and a lamp.

Moderate Double Room Smoking - Breakfast Included

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Moderate Twin (Breakfast) Smoking

A hotel room with two beds, a desk, a chair, and a nightstand with lamps.

Moderate Twin (Breakfast) Smoking

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Moderate Twin Triple Use (Breakfast) Non Smoking

A hotel room with two beds, a desk, a chair, and a nightstand with lamps.

Moderate Twin Triple Use (Breakfast) Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Moderate Twin (Breakfast) Non Smoking

A hotel room with two beds, a desk, a chair, and a nightstand with lamps.

Moderate Twin (Breakfast) Non Smoking

7.6 out of 10
Good
(7 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Twin Room (Breakfast Included)

In-room safe, desk, iron/ironing board (on request), WiFi (free)

Deluxe Twin Room (Breakfast Included)

  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Double Room, Non Smoking (Breakfast Included)

A hotel room with a bed, two bedside tables, a nightstand, a red armchair, and a window with curtains.

Deluxe Double Room, Non Smoking (Breakfast Included)

  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Japanese-Western Room, Non Smoking

A traditional tatami room with a low table and chairs, a shoji screen, and a view of greenery outside.

Japanese-Western Room, Non Smoking

  • 1 bedroom
  • Sleeps 12
  • 2 Large Twin Beds and 4 Twin Futons
  • Free wired internet

View all photos for Japanese-Western Room, Non Smoking (Breakfast Included)

A hotel room with two beds, a small table, a chair, and a window with a view of greenery.

Japanese-Western Room, Non Smoking (Breakfast Included)

  • 1 bedroom
  • Sleeps 12
  • 2 Large Twin Beds and 4 Twin Futons
  • Free wired internet

View all photos for Moderate Large Twin Type B Non Smoking

A hotel room with a bed, a sofa, a chair, a desk, a lamp, a mirror, and a television.

Moderate Large Twin Type B Non Smoking

  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Moderate Large Twin Type B, Non Smoking, BF

A hotel room with a bed, a sofa, a chair, a desk, a lamp, a mirror, and a television.

Moderate Large Twin Type B, Non Smoking, BF

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Superior Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a small round table, and a sofa.

Superior Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Twin Room, Non Smoking, Breakfast

A hotel room with two beds, a desk, a chair, a small round table, and a sofa.

Superior Twin Room, Non Smoking, Breakfast

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Double Room, Non Smoking

A hotel room with a bed, a sofa, a round table, and a TV.

Superior Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Double Room, Non Smoking, Breakfast

A hotel room with a bed, a sofa, a round table, and a TV.

Superior Double Room, Non Smoking, Breakfast

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

Similar properties

A multi-level atrium with a central open space surrounded by bookshelves and columns.
THE BASICS FUKUOKA
Hakata Ward
  • Free WiFi
  • Restaurant
  • Air conditioning
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4.5 out of 5, Wonderful, 2,377 reviews
$91 nightly
The price is $100
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THE BASICS FUKUOKA

About the neighborhood

Fukuoka

With a stay at Hotel New Otani Hakata, you'll be centrally located in Fukuoka, within a 5-minute drive of Canal City Hakata and Tenjin Underground Mall. .This hotel is 3.6 mi (5.8 km) from Mizuho PayPay Dome Fukuoka and 1.9 mi (3.1 km) from Port of Hakata.

What's nearby

  • Yanagibashi Rengo Market - 1 min walk - 0.1 miles
  • Tenjin Underground Mall - 9 min walk - 0.5 miles
  • Canal City Hakata - 10 min walk - 0.6 miles
  • Fukuoka Mitsukoshi Department Store - 12 min walk - 0.7 miles
  • Fukuoka Anpanman Children's Museum - 18 min walk - 1.0 mile

Getting around

  • Watanabe-dori Station - 1 min walk
  • Yakuin Station - 6 min walk
  • Fukuoka Airport (FUK) - 17 min drive

Restaurants

  • ‪麦衛門 - ‬2 min walk
  • ‪拉麺帝国 - ‬3 min walk
  • ‪グリーンハウス - ‬1 min walk
  • ‪ピッツェリア ファリーナ - ‬2 min walk
  • ‪博多海鮮雅masa - ‬11 min walk

About this property

Hotel New Otani Hakata

Hotel New Otani Hakata offers 372 accommodations with safes and slippers. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 372 guestrooms featuring refrigerators. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a hair salon. Additional amenities at this hotel include a ballroom and a vending machine.
Enjoy Japanese cuisine at Sembazuru, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee. Children aged 3 and younger eat free breakfast.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Children aged 3 and younger eat free breakfast.
Sembazuru - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open select days.
Green house - This restaurant serves breakfast, lunch, and dinner. Open daily.
The Castillian Room - This restaurant specializes in Eastern European cuisine and serves lunch and dinner. Open select days.
Taikanen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,900 for adults and JPY 2,200 for children
  • 4 restaurants
  • A bar/lounge

Restaurants on site

  • Green house
  • Sembazuru
  • Taikanen
  • The Castillian Room

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Spa

  • In-room massages

Accessibility

  • No elevator
  • Thin carpet in room

More

  • 14 floors
  • Ballroom
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Additional fees of JPY 1,000 apply to children ages 4-6, and JPY 2,200 apply to children ages 7-12 for breakfast, when sharing existing bedding with their parent. Fees are collected at the property.
Guests must be at least 20 years of age to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 3 and younger eat free breakfast
Cribs (infant beds) are not available

Property payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3900 for adults and JPY 2200 for children
  • Self parking fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel New Otani Hakata
Hotel New Otani Hakata Fukuoka
New Otani Hakata
New Otani Hakata Fukuoka
New Otani Hakata Hotel
New Otani Hotel Hakata
Hotel New Otani Hakata Hotel
Hotel New Otani Hakata Fukuoka
Hotel New Otani Hakata Hotel Fukuoka

Hotel New Otani Hakata Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 682 out of 1112 reviews
Rating 8 - Good. 318 out of 1112 reviews
Rating 6 - Okay. 85 out of 1112 reviews
Rating 4 - Poor. 16 out of 1112 reviews
Rating 2 - Terrible. 11 out of 1112 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant stay with family. The staff was super friendly.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

LINDA

Liked: Cleanliness, amenities, property conditions & facilities
Nice size rooms, convenient location, clean and comfortable rooms.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Nitaya

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel excellent staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Cris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Clean, serene, good vibes.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was well maintained but a little dated in style.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so helpful & caring!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Nitaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and excellent service
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nitaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and excellent service
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nitaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and great service
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Akiko

Liked: Staff & service, amenities, property conditions & facilities
Staffs are all professionally well trained, very helpful, they are always ready to help guests.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

geraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel has everything you need to make your stay comfortable
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Yin Bing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Staff speak good English too. I had a happy stay here.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

KEI CHUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful staff 👍👍; convenient location (very close to metro station); neat and tidy room
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Xiuyi

Liked: Cleanliness, staff & service, amenities
Although the property is pretty dated, it is well-maintained.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

nisaa

Liked: Cleanliness, staff & service, amenities
beautiful hotel
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Hotel was close to everything. Walking distance to shopping and food. Taxis were always available. We traveled with 3 kids and the stay was super easy. I’ll definitely go again if I’m in the tenjin area.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights. Excellent stay. Really enjoyed the 2 different breakfast options they provided. Also appreciated the coin- operated laundry room. Really close to the supermarket, train station and local sights.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

DESMOND

Liked: Cleanliness, amenities, property conditions & facilities
Stellar staff, spacious room, old luxurious feel.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Maria Julieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, amenities were refreshed daily. Tea and coffee, small fridge available. Staff was amazing and super helpful!
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Hiroyuki

Liked: Cleanliness, amenities, property conditions & facilities
A gorgeous hotel! One-level more excellent than others.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Nice and friendly staff, great amenities, and clean and spacious room.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up in a nicer room then we booked and it was a great experience overall
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Maila

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff are courteous. Good location.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was the best one we had in Japan with all staff courteous, helpful and good at speaking English. Importantly there was plenty of place for the luggages in the room which is rare! It was very well located.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

NGAI CHI

Liked: Cleanliness, staff & service, amenities
very nice hotel , have every thing i needed , room is spacious and comfy , enjoy it!
Stayed 1 night in Dec 2025

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