The staff in the office was wonderful! They were very cheerful and helpful, even offering to help us carry our luggage up the stairs. We felt very welcomed. They are working on their business, adding a gathering spot right on the beach with lovely chairs to sit in, a sand pit for volleyball and plans for a pool. They had a free happy hour to introduce people who were staying in their houses or hotel. Again, the people were exceptionally freindly and helpful.The house had everything we needed in terms of towels, dishes, plenty of room for our group to sit to eat together (8 of us) which is not always true in beach houses, the kitchen had everything we needed for anything we wanted to make and this is unusual in my experience. Plenty of dishes for the 8 of us. Washer, dryer, dishwasher made keeping up with laundry and meals easy. The bathrooms had sample sizes of soap, shampoo, and conditioner, which was nice. There was a Pac-Man game in the house that was a great hit. There were some beach items in the breezeway you could use, but they were not in great condition. However, on request, they would bring umbrellas and chairs (upright, not loungers) down to the beach, set up and then pick up at the end of the day at NO COST. This was exceptionally helpful. We stayed in the house set back a little from the beach,but still a good view of the water and the walk to the beach was truly just two minutes. Overall, we really had a great experience, and I recommend them.