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Hotel Serrano

2.5 star property

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Photo gallery for Hotel Serrano

A modern lobby with a glass table, green vases, a beige sofa, and a large abstract painting.
A modern hotel with a green and white facade, a prominent 'HOTEL' sign, and a contact number.
A modern reception area with a grey reception desk, a large painting, a sofa, and a staircase in the background.
A spacious dining area with multiple wooden tables and chairs, large windows, and a central counter area.
A bedroom with a bed, a bathroom with a bathtub, and a mirror on the wall.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $54
$51 nightly
$54 total
Total with taxes and fees
Aug 5 - Aug 6

Explore the area

View in a map
BR 386, KM 35, bela vista, Frederico Westphalen, RS, 98400-000
  • Place, Wilson Lutz Farias Municipal Museum
    ‪12 min walk‬
  • Place, Our Lady of Graces Church
    ‪53 min drive‬

Room options

View all photos for Deluxe Room

A hotel room with two beds, a wooden headboard, a small bedside table, and a curtain.

Deluxe Room

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with a bed, a wardrobe, and a nightstand.

Standard Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Room

A bathroom with a marble wall, a bathtub with candles, and a shelf with toiletries.

Presidential Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Cantelle Hotel
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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 124 reviews
$75 nightly
The price is $78
Aug 5 - Aug 6
Total with taxes and fees
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About the neighborhood

Frederico Westphalen

When you stay at Hotel Serrano in Frederico Westphalen, you'll be 14 minutes by foot from Wilson Lutz Farias Municipal Museum. .This hotel is 26 mi (41.8 km) from Our Lady of Graces Church.

What's nearby

  • Wilson Lutz Farias Municipal Museum - 12 min walk - 0.7 miles
  • Our Lady of Graces Church - 53 min drive - 31.1 miles

Restaurants

  • ‪Preta Lanches - ‬11 min walk
  • ‪Dog Ki-Delicia - ‬11 min walk
  • ‪Vitrola - ‬10 min walk
  • ‪Café Sol - ‬11 min walk
  • ‪Restaurante e Pizzaria Fornalha - ‬9 min walk

About this property

Hotel Serrano

Hotel Serrano offers 56 air-conditioned accommodations with complimentary toiletries. 42-inch flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 56 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include phones and desks, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered each day.
Hotel Serrano has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel Serrano Hotel
Hotel Serrano Frederico Westphalen
Hotel Serrano Hotel Frederico Westphalen

Hotel Serrano Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 32 out of 61 reviews
Rating 8 - Good. 22 out of 61 reviews
Rating 6 - Okay. 4 out of 61 reviews
Rating 4 - Poor. 1 out of 61 reviews
Rating 2 - Terrible. 2 out of 61 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

LIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cardapio do café bom!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Arlei

Liked: Cleanliness, staff & service, property conditions & facilities
O quarto ao lado do elevador muito barulho
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Jesana

Liked: Cleanliness, staff & service, property conditions & facilities
café da manhã bom ,quarto limpo , estacionamento bom ,ótimo custo benefício
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Acomodação perfeita, bem limpo e organizado. Recepção ótima. Café da manhã maravilhoso!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

CLEBER

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã bom
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

ailton

Liked: Cleanliness, staff & service, property conditions & facilities
Trata-se de um hotel anexo a um posto de gasolina que tem uma infraestrutura excelente para um pernoite. Muito util e com condições de acomodação de uma grande rede de hotéis.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

IVANA

Liked: Cleanliness, staff & service
A equipe de atendimento é maravilhosa, desde a recepção às meninas do café, limpeza....
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Rogério

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo muito ótimo
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

DENY

Liked: Cleanliness, staff & service, amenities
O quarto estava limpo e os colaboradores muito prestativos.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Gessiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estacionamento prático limpeza ótima ar condicionado bom
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Dirson Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ÓTIMO HOTEL

Excelente acomodação e atendimento.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

joao batista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voltaria lá

Hotel muito bom. Limpo, organizado, bom atendimento.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Otacilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me surpreendeu.

Hotel novo ou todo reformado. Piso, pintura quarto com split (silencioso), água com aquecimento central (torneira e chuveiro). Estacionamento pequeno e pode diversificar mais, o café.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Lucas

Liked: Cleanliness, staff & service, room comfort
Muito bom, muito limpo, café da manhã acima da média do para esse preço de diária. Único ponto negativo é que estavam sem água quente no chuveiro.
Stayed 1 night in May 2025
Verified review

8/10 Good

SANDRO A

Liked: Cleanliness, staff & service, room comfort
Hotel bem bom pelo custo benefício. Cama confortável e café da manhã ótimo. Fica na entrada da cidade, até o centro são uns 20/30 minutos de caminhada ou menos de 5min de carro. Gostei bastante do hotel e com certeza voltaria numa próxima oportunidade.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Otimo
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Sheila Regina

Disliked: Property conditions & facilities

deixou a desejar

O Hotel em geral é bom, porém no meu quarto havia um buraco no teto e a janela dava para uma área comum e o vidro não trancava, ficava aberto, solicitei a troca de quarto e me informaram que o hotel estava lotado e nem fizeram muita questão de verificar ou ao menos tapar o buraco. O Cafe da manhã muito bom e a atendente muito simpatica.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Rosa Angela

Liked: Cleanliness, property conditions & facilities, room comfort
Quarto a contento, conforme no anúncio, roupas muito limpas. O café estava ótimo. A recepção deixou um pouco a desejar, quando chegamos não havia ninguém na portaria, tivemos que esperar mais de 40 minutos para a chegada do próximo atendente e houve confusão na reserva.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto limpo, organizado. Cama confortável. Só faltou frigobar para água gelada, mas tudo certo!
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simples e bom

Hotel simples e limpo. Bom café da manhã. Atendimento muito bom. Nenhum reparo ou crítica a fazer.
Stayed 2 nights in Nov 2021
Verified review

8/10 Good

Joao F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiência de fim-de-semana

Muito satisfeito com o hotel, há um restaurante junto com hotel, posto de combustível. Perto dos acessos a outro município e ao centro da cidade.
Stayed 2 nights in Nov 2021
Verified review

8/10 Good

GERALDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom lugar

Tirando o despreparo no atendimento, o hotel é muito bom. Na portaria o atendente é respeitoso, porém desconhecia seu trabalho. Não conhece os pontos turísticos da região e nem mesmo da cidade. O estacionamento é pequeno e não há controle da portaria de quem lá estaciona. Carros ficaram bloqueando vagas livres e outros bloqueando a saída de veículos estacionados. Hotel novo, acomodações limpas, café da manhã razoável. No geral, muito boas as instalações.
Stayed 2 nights in Oct 2021
Verified review

8/10 Good

ANTONIO L Q

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Tudo perfeito, menos estacionamento e café da manhã q no domingo não foi adequado, eles serviram o café na conveniência do posto, e muito precário, ex: não tinha nenhuma fruta cereais e coisas do tipo, e detalhe, pagamos por isso.
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Edson dias da

Liked: Staff & service, amenities, property conditions & facilities
Lugar limpo tudo bem novo.exelente atendimento .pouco barulho em certos momentos por ser junto posto .
Stayed 2 nights in Sep 2021