Located in Franz Josef Glacier, Franz Alpine Retreat is in the mountains, within a 5-minute drive of Westcoast Wildlife Centre and Glacier Hot Pools. .This motel is 5.7 mi (9.1 km) from Sentinel Rock and 5.7 mi (9.2 km) from Alex Knob.
Westcoast Wildlife Centre - 3 min drive - 3.0 miles
Glacier Hot Pools - 4 min drive - 3.0 miles
Waiho Hot Tubs - 4 min drive - 3.0 miles
Our Lady of the Alps - 4 min drive - 3.2 miles
Getting around
Hokitika (HKK) - 112 min drive
Restaurants
Landing Bar & Restaurant - 4 min drive
Full Of Beans Cafe - 4 min drive
Monsoon Bar - 4 min drive
Blue Ice Restaurant & Bar - 4 min drive
SnakeBite Brewery - 4 min drive
About this property
Franz Alpine Retreat
Mountain motel with free parking, in the vicinity of Westcoast Wildlife Centre
Franz Alpine Retreat offers 17 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Refrigerators and microwaves are provided. Bathrooms include showers with hydromassage showerheads, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. 21-inch flat-screen televisions come with satellite channels. Irons/ironing boards and change of towels can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 17 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Take advantage of the motel's room service. Continental breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
The front desk is staffed during limited hours. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Room service is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: NZD 15 for adults and NZD 15 for children
Things to do
Helicopter/airplane tours
Family friendly
In-room microwave
In-room refrigerator
Conveniences
Limited-hour front desk
Safe at front desk
Guest services
Change of towels on request
Housekeeping (on request)
Tour and ticket assistance
Outdoors
Garden
In the mountains
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
More
Built in 2008
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Hydromassage showerhead
Shower
Towels provided
Entertainment
21-inch flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Microwave
Refrigerator
Room service
Toaster
More
Heating
Iron/ironing board on request
Portable fan
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
The property charges 2.5 percent for credit card payments
The front desk is open daily from 9:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 7 days before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours), key retrieval
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 45.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: NZD 50 per day
Breakage deposit: NZD 50 per day
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately NZD 15 for adults and NZD 15 for children
Rollaway bed fee: NZD 45.0 per night
Credit card charges are subject to a surcharge of 2.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Property is also known as
Franz Alpine Retreat Cabin
Franz Alpine Retreat Cabin Franz Josef Glacier
Franz Alpine Retreat Franz Josef Glacier
Jag Escape Franz Alpine Retreat Cabin Franz Josef Glacier
Jag Escape Franz Alpine Retreat Cabin
Jag Escape Franz Alpine Retreat Franz Josef Glacier
Jag Escape Franz Alpine Retreat
Franz Alpine Retreat Motel
Jag Escape Franz Alpine Retreat
Franz Alpine Retreat Franz Josef Glacier
Franz Alpine Retreat Motel Franz Josef Glacier
Franz Alpine Retreat Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 263 out of 484 reviews
10 - Excellent
263
Rating 8 - Good. 151 out of 484 reviews
8 - Good
151
Rating 6 - Okay. 46 out of 484 reviews
6 - Okay
46
Rating 4 - Poor. 14 out of 484 reviews
4 - Poor
14
Rating 2 - Terrible. 10 out of 484 reviews
2 - Terrible
10
9.2/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
Reviews
2/10 Terrible
James
Oct 28, 2025
Never made it to the property due to weather/road conditions.
James
Stayed 1 night in Oct 2025
6/10 Okay
Nikki
Oct 17, 2025
Disliked: Property conditions & facilities
Was ok for our 2 night stay, had to pay extra for a room with a kitchen. Overall not too bad for a couple of nights but definitely wouldnt refer to it as a 'retreat'.
Just a one night stay on our roadie down the West Coast to the snow, to check out the glacier and have a walk. Unit was as expected, new and warm. Was fine for our needs.
The staff weren’t overly friendly. They wore headphones while giving us our keys and when we needed any assistance they didn’t really talk to us and kept their headphones in. When we booked we were told we would have milk but there was no milk provided. The bed was as hard as a rock. There were towels labelled “make up” but then there was a sign above them saying if we used them to take our make up off and stained the towels we would be fined.
Overall we were there for one night and can’t really find much positive to say about it
The accommodations were fine, my wife and I booked a 2 bedroom cabin for one night. We had a friend traveling with us as well. When booking a 2 bedroom cabin I think most people would assume that would mean 2-4 people staying in the room. Upon check in we were charged an additional $50 for the third person. So in my mind they made an additional $50 on us for the use of one additional bath towel. A bit ridiculous considering we were the only guests for the entire night. There are plenty of other options around Franz.
Spent a fabulous night here while waiting to go on the helicopter the next morning to visit the glacier. Greeted very wamly at reception and our accommodation was huge!! Two bedrooms, bathroom, kitchen, dining and lounge areas. Was about a 5 min drive on the edge of town - we went to town to see the kiwis and have dinner. Would stay here again.
Property was clean and in a good location for Franz Josef activities. It would have been useful to have a sink in the kitchen area, so you didn’t have to wash up in the tiny sink in the bathroom. There was an error when we checked in and we were chased for payment. The maid did not make our bed the next day and forgot to leave milk and a tea towel. When we mentioned these mistakes, they were quickly remedied.
Excellent choice. 7 minutes drive from Main Street, but great location. Quiet. Modern and fresh. Multiple choices of unit size, so look for the one that is right for you. I recommend this accommodation.
Parking right at your individual unit, which I prefer.
Loved our stay. Very quiet and close to Franz Josef shops although need a car to get there. Parking was excellent (next to the unit). Facilities were excellent - we made use of the washing machine and drying racks. Lots of info available at reception for things to do in the area. Comfortable beds and everything you could need in terms of cooking and entertainment/tv.
Quiet spot. It rained in the evening; electricity power was cut and restored about an hour. The only sink was inside the toilet and was rather small. TV was a mini 24 inch.
Clean, comfortable, quiet and well-appointed chalets. About 4km from town so no hustle and bustle. Basic but not 'budget' as it felt quite luxurious for what it was.
Stayed in the 2 bed one bath bracken chalet - can't fault it.