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Quality Inn & Suites Franklin

Property class: 2.5

Choose dates to view prices

Photo gallery for Quality Inn & Suites Franklin

A hotel room with a bed, a desk, a chair, a mirror, and a bathroom visible through an open door.
A living room with a green sofa, a small table, two lamps, and a window with curtains.
A hotel with a sign reading "Quality Inn & Suites" featuring a covered entrance and a two-story structure.
A hotel reception area with a wooden reception desk, a framed welcome sign, and a green doormat.
A kitchen counter with a coffee maker, a Skim milk bottle, a bowl of fruit, and a sign that says "Healthy."

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $89
$79 nightly
$89 total
Total with taxes and fees
Nov 1 - Nov 2

Explore the area

View in a map
1620 Armory Dr, Franklin, VA, 23851
  • Place, Franklin Commons Shopping Center
    ‪3 min walk‬
  • Place, Armory Plaza
    ‪11 min walk‬
  • Place, Paul D. Camp Community College - Franklin Campus
    ‪2 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

A hotel room with a flat-screen TV, a desk with a lamp, a chair, a bed, and a bathroom with a mirror and sink.

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a television on a desk, and a chair.

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

A hotel room with a flat-screen TV, a desk with a lamp, a chair, a bed, and a bathroom with a mirror and sink.

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a television, a desk, and a window with curtains.

Standard Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Double Room, 2 Double Beds, Smoking

A hotel room with two beds, a television, a desk, and a window with curtains.

Standard Double Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, bedside tables, a chair, and a desk.

Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a bed, a desk, a chair, a mirror, and a bathroom visible through an open door.

Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a television, a desk, and a chair.

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, bedside tables, a chair, and a desk.

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a bed, two armchairs, a wooden table, a TV, and a painting on the wall.

Suite, 1 King Bed with Sofa bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.5 out of 5, Good, 486 reviews
$69 nightly
The price is $79
Oct 22 - Oct 23
Total with taxes and fees
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About the neighborhood

Franklin

With a stay at Quality Inn & Suites Franklin, you'll be centrally located in Franklin, just a 4-minute walk from Franklin Commons Shopping Center and 9 minutes by foot from Armory Plaza. .This hotel is 0.6 mi (0.9 km) from Lakeview Medical Center and 1.2 mi (1.9 km) from Paul D. Camp Community College - Franklin Campus.

What's nearby

  • Franklin Commons Shopping Center - 3 min walk - 0.2 miles
  • Armory Plaza - 11 min walk - 0.6 miles
  • Paul D. Camp Community College - Franklin Campus - 2 min drive - 1.5 miles
  • Franklin Historic District - 4 min drive - 2.4 miles
  • Windsor Castle Park - 41 min drive - 39.6 miles

Getting around

  • Norfolk Intl. Airport (ORF) - 63 min drive

Restaurants

  • ‪Love's Travel Stop - ‬2 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪Hardee's - ‬5 min drive
  • ‪Starbucks - ‬2 min walk
  • ‪Hardee's - ‬6 min drive

About this property

Quality Inn & Suites Franklin

Quality Inn & Suites Franklin offers 77 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels and pay movies. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 77 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and gift shops/newsstands.
A complimentary buffet breakfast is included.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Comfort Inn Franklin
Comfort Inn Hotel Franklin
Franklin Comfort Inn
Comfort Hotel Franklin
Quality Inn Franklin
Quality Franklin
Quality Inn Suites
Quality Inn & Suites Franklin Hotel
Quality Inn & Suites Franklin Franklin
Quality Inn & Suites Franklin Hotel Franklin

Quality Inn & Suites Franklin Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 85 out of 265 reviews
Rating 8 - Good. 60 out of 265 reviews
Rating 6 - Okay. 68 out of 265 reviews
Rating 4 - Poor. 24 out of 265 reviews
Rating 2 - Terrible. 28 out of 265 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay I would definitely stay there again.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was friendly, great room setting and breakfast was served. Great experience.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Mar 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Clean room Air conditioning Breakfast
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room 👍
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The room was clean the internet wouldn’t work for the fire stick which sucks but overall staff was nice it is good for a quick stay
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained and clean. The front desk worker went above and beyond to get my reservation straightened out when it showed no reservation from Expedia. Breakfast was okay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was clean, and the staff was very friendly and accommodating.
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
staff was great hotel was not like picture never stay at quality inn
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a quick stay
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in, easy to find room, everything I needed for overnight stay
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk woman was extremely kind and friendly. We had an issue around 11:15pm with someone banging on our door and running away. It scared me a little since I was not familiar with the area. Room was clean and comfortable.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Check in was very easy and staff very friendly and room and area was very clean
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very nice and accommodating constantly throughout my 4 day stay.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Stay was good rooms clean and very quite area
Stayed 3 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The continental breakfast was great..Nice and super clean room...Thanks
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff. Nice pool and served breakfast.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Great staff, clean, good parking.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Staff & service
The room was just average.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean and relaible
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The room was big and bed was nice.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff friendly, works to make your stay enjoyable.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable. The location was great and the service was friendly.
Stayed 2 nights in Nov 2024