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Quality Inn & Suites Franklin

2.5 star property

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Photo gallery for Quality Inn & Suites Franklin

Suite, 1 King Bed with Sofa bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets
Free buffet breakfast
Meeting facility
Exterior
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $87
$77 nightly
$87 total
Total with taxes and fees
Jun 14 - Jun 15

Explore the area

View in a map
1620 Armory Dr, Franklin, VA, 23851
  • Place, Franklin Commons Shopping Center
    ‪3 min walk‬
  • Place, Armory Plaza
    ‪11 min walk‬
  • Place, Paul D. Camp Community College - Franklin Campus
    ‪2 min drive‬

Room options

View all photos for 1 King Bed, Nonsmoking, Upgrade

Iron/ironing board, free WiFi, bed sheets

1 King Bed, Nonsmoking, Upgrade

  • Sleeps 2
  • Free WiFi

View all photos for 2 Double Beds, Nonsmoking

Iron/ironing board, free WiFi, bed sheets

2 Double Beds, Nonsmoking

  • Sleeps 4
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking, Accessible

Iron/ironing board, free WiFi, bed sheets

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room, 2 Double Beds, Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Similar properties

Lobby
Super 8 by Wyndham Franklin
Franklin
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.5 out of 5, Good, 465 reviews
$71 nightly
The price is $81
Jun 14 - Jun 15
Total with taxes and fees
Super 8 by Wyndham Franklin

About the neighborhood

Franklin

With a stay at Quality Inn & Suites Franklin, you'll be centrally located in Franklin, just a 4-minute walk from Franklin Commons Shopping Center and 9 minutes by foot from Armory Plaza. .This hotel is 0.6 mi (0.9 km) from Lakeview Medical Center and 1.2 mi (1.9 km) from Paul D. Camp Community College - Franklin Campus.

What's nearby

  • Franklin Commons Shopping Center - 3 min walk - 0.2 miles
  • Armory Plaza - 11 min walk - 0.6 miles
  • Paul D. Camp Community College - Franklin Campus - 2 min drive - 1.5 miles
  • Franklin City Hall - 4 min drive - 2.4 miles
  • Planters Peanut Center - 36 min drive - 28.5 miles

Getting around

  • Norfolk Intl. Airport (ORF) - 63 min drive

Restaurants

  • ‪Love's Travel Stop - ‬2 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪El Ranchero - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬3 min drive

About this property

Quality Inn & Suites Franklin

Quality Inn & Suites Franklin offers 77 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels and pay movies. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 77 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and gift shops/newsstands.
A complimentary buffet breakfast is included.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Comfort Inn Franklin
Comfort Inn Hotel Franklin
Franklin Comfort Inn
Comfort Hotel Franklin
Quality Inn Franklin
Quality Franklin
Quality Inn Suites
Quality Inn & Suites Franklin Hotel
Quality Inn & Suites Franklin Franklin
Quality Inn & Suites Franklin Hotel Franklin

Quality Inn & Suites Franklin Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 75 out of 236 reviews
Rating 8 - Good. 53 out of 236 reviews
Rating 6 - Okay. 60 out of 236 reviews
Rating 4 - Poor. 23 out of 236 reviews
Rating 2 - Terrible. 25 out of 236 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Room was clean, and the staff was very friendly and accommodating.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Llonia

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a quick stay
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in, easy to find room, everything I needed for overnight stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities
Clean and relaible
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jay

Liked: Cleanliness, amenities, property conditions & facilities
Check in was very easy and staff very friendly and room and area was very clean
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Claude M.

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very nice and accommodating constantly throughout my 4 day stay.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff. Nice pool and served breakfast.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Willie

Liked: Cleanliness, amenities, property conditions & facilities
The continental breakfast was great..Nice and super clean room...Thanks
Stayed 1 night in May 2025
Verified

6/10 Okay

Bruce

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Staff was excellent, room really needed upgraded, smelled musky/moldy.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
The room was big and bed was nice.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
The day staff member Ms. Joyce was very kind and professional.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shirley

Stay was good rooms clean and very quite area
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff that I dealt with, wee very courteous and helpful...!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Mary

Liked: Staff & service, property conditions & facilities
Great staff, clean, good parking.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

tenika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again!

Hotel was clean and smelled fresh. Check-in was quick and easy. Staff was nice and helpful. Rooms was freshly cleaned. Beds were nice and comfortable. Quiet. Near gas stations, restaurants, and Walmart.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Patty

Liked: Cleanliness, staff & service, amenities
Rooms are very old
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Stephanie

Liked: Cleanliness
Room in good condition could use updating but overall decent
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Jeromy

Liked: Cleanliness, staff & service, property conditions & facilities
Great price
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable. The location was great and the service was friendly.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff friendly, works to make your stay enjoyable.
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

Debra

Liked: Cleanliness, property conditions & facilities, room comfort

Decent stay

Breakfast left a lot to be desired (bagels with no cream cheese, 2 kinds of cereal, mini muffins, and stale cinnamon rolls). The bed was comfortable and the A/C workerd great! We were there less than 12 hours and it suited our needs.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Terri

Liked: Staff & service
This hotel was fine for sleeping, nothing to do in area. Starbucks directly across street and Walmart about a block away.
Stayed 4 nights in May 2025
Verified

6/10 Okay

Marla

Liked: Cleanliness, staff & service
All of the necessary components of a good stay. The pet fee was a bit high ... about the same as a person ... extra $100 for 2 nights for a 7 lbs adult pom.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Edessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property multiple times for business travel. The front lobby is always clean, and the staff are pleasant. I typically stay in a room with 2 double beds nonsmoking. The room was spacious enough for me, clean and smelled great. The bed was great as well.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well maintained property
Stayed 1 night in Jun 2024