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Hotel Scala Frankfurt City

Property class: 3.5

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Photo gallery for Hotel Scala Frankfurt City

A building with the word "SCALE" in large, metallic letters on its facade.
A modern hotel lobby with a reception desk, seating area, and a large mirror.
A hotel room with a large bed, two pillows, a green chair, a small table with a vase, and a cityscape view.
A reception desk with a yellow accent, a potted plant, and a clock.
A wall clock with the word "Scelta" and three city names: Tokyo, Frankfurt am Main, and New York.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Laundry
  • Housekeeping
The current price is $85
$75 nightly
$85 total
Total with taxes and fees
Oct 26 - Oct 27

Explore the area

View in a map
Schaefergasse 31, Frankfurt, HE, 60313
  • Place, MyZeil
    ‪3 min walk‬
  • Place, Eschenheimer Tower
    ‪5 min walk‬
  • Place, Alte Oper
    ‪12 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Triple Room

A hotel room with two beds, a desk, a chair, and a wardrobe.

Standard Triple Room

7.2 out of 10
Good
(5 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Economy Single Room

A hotel room with a bed, a desk, a minibar, and a window with curtains.

Economy Single Room

10.0 out of 10
Exceptional
(1 review)
  • 86 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

A hotel room with a bed, a bedside table with a lamp, a mirror above the bed, and a painting on the wall.

Comfort Double Room

7.8 out of 10
Good
(10 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Business Double or Twin Room

A hotel room with a large bed, two bedside tables, a chair, and a small table with a vase of flowers.

Business Double or Twin Room

7.0 out of 10
Good
(9 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

A hotel room with a bed, two bedside tables, a chair, a small round table, and a window with curtains.

Standard Double Room

8.6 out of 10
Excellent
(9 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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The price is $105
Nov 1 - Nov 2
Total with taxes and fees
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About the neighborhood

Frankfurt

A stay at Hotel Scala Frankfurt City places you in the heart of Frankfurt, within a 15-minute walk of Frankfurt Christmas Market and MyZeil. .This hotel is 0.5 mi (0.9 km) from Römerberg and 0.7 mi (1 km) from Alte Oper.

What's nearby

  • MyZeil - 3 min walk - 0.2 miles
  • Eschenheimer Tower - 5 min walk - 0.3 miles
  • Hauptwache - 8 min walk - 0.4 miles
  • Römerberg - 9 min walk - 0.5 miles
  • Alte Oper - 12 min walk - 0.7 miles

Getting around

  • Konstablerwache Station - 4 min walk
  • Hessendenkmal Tram Stop - 5 min walk
  • Frankfurt Airport (FRA) - 29 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Rama V - ‬1 min walk
  • ‪Nazar Döner - ‬1 min walk
  • ‪Cafe Weidenweber - ‬3 min walk

About this property

Hotel Scala Frankfurt City

Hotel Scala Frankfurt City offers 45 accommodations with minibars and hair dryers. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include offices and desks. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 45 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a hair salon.
Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 24 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 16 for adults and EUR 16 for children
  • Coffee and tea in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Individually furnished
  • Iron/ironing board on request
  • Office
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 16 for children
  • Nearby parking fee: EUR 24 per day (328 ft away)
  • Pet fee: EUR 15 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Best Western Hotel Scala
Best Western Hotel Scala Frankfurt
Best Western Scala Frankfurt
Favored Hotel Scala Frankfurt
Favored Hotel Scala
Favored Scala Frankfurt
Favored Scala
Favored Hotel Scala Frankfurt
Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel
Hotel Scala Frankfurt City Centre
Hotel Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel Frankfurt

Hotel Scala Frankfurt City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 182 out of 666 reviews
Rating 8 - Good. 294 out of 666 reviews
Rating 6 - Okay. 122 out of 666 reviews
Rating 4 - Poor. 47 out of 666 reviews
Rating 2 - Terrible. 21 out of 666 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were friendly, welcoming, and always happy to help. The hotel is in a good location,
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service
I had a good stay. But not air condition. The room was clean. The staff were friendly and helpful.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location only nothing else at all
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room, co operative staff, good location
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and cozy in downtown of Frankfort
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no ac in the rooms. It isn't bad with a fan, but there is a bit street noise. Staff was super noce and helpful.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great quality for the price a great location and the staff was lovely
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location at a good price, we would stay there again.
Stayed 1 night in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very friendly staff
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean place, 24/7 front desk, comfortable rooms, good location
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place and close to the shops. Very friendly.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near train, shops and restaurants.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price.
Stayed 3 nights in Sep 2023
Verified review

8/10 Good

Great location
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location…
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean . Good for price
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You've got to try the breakfast, The best we ever had in Germany!!!
Stayed 4 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated near 'Zeil' and shopping malls, downtown Frankfurt. Hotel is in good conditions, clean, and staff is friendly.
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Disliked: Amenities
It's in a great location, plenty of food around the area just looked a little dull
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its great feelings, clean and feel safe.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location for a stay in Frankfurt. Definitely recommend.
Stayed 5 nights in Mar 2023
Verified review

8/10 Good

Liked: Amenities
The hotel is a little older, but the room was clean. The staff was very pleasant and helpful. In the evening there was a lot of people partying in the streets around the hotel during our stay (Friday and Saturday).
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Stay

The location is very good. The room was comfortable and clean. The staff and front desk was very helpful. Definitely recommend this hotel
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central
Stayed 5 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness
Excellent hotel if you want to stay in this busy area. LOTS of dining options around the hotel. would def. stay here again
Stayed 2 nights in Nov 2024