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Fox Glacier Jade Hotel

2.0 star property

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Photo gallery for Fox Glacier Jade Hotel

Exterior
Shower, rainfall showerhead, hair dryer
Exterior
Comfort Double Room | Free WiFi, bed sheets
Exterior

Reviews

4.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Laundry
  • Housekeeping

Explore the area

View in a map
39 Sullivan Rd, Fox Glacier, 7859
  • Place, Fox Glacier Glow Worm Forest
    ‪3 min walk‬
  • Place, Lake Matheson
    ‪8 min drive‬
  • Place, Glacier Hot Pools
    ‪28 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | Free WiFi, bed sheets

Basic Double Room

  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Twin Room

Basic Twin Room | Free WiFi, bed sheets

Basic Twin Room

  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Double Room

Comfort Double Room | Free WiFi, bed sheets

Comfort Double Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Twin Room

Free WiFi, bed sheets

Comfort Twin Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Triple Room

Comfort Triple Room | Free WiFi, bed sheets

Comfort Triple Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

Similar properties

Interior
Sunset Motel
Fox Glacier
  • Parking included
  • Free WiFi
  • Breakfast available
  • Laundry
4.3 out of 5, Excellent, 384 reviews
$52 nightly
The price is $60
Jul 5 - Jul 6
Total with taxes and fees
Sunset Motel

About the neighborhood

Fox Glacier

With a stay at Fox Glacier Jade Hotel in Fox Glacier, you'll be just steps from Te Wahipounamu and Fox Glacier Glow Worm Forest. .This hotel is 3.4 mi (5.5 km) from Lake Matheson and 3.4 mi (5.5 km) from Lake Gault.

What's nearby

  • Fox Glacier Glow Worm Forest - 3 min walk - 0.2 miles
  • Lake Matheson - 8 min drive - 3.9 miles
  • Peak Viewpoint - 12 min drive - 6.8 miles
  • Glacier Hot Pools - 28 min drive - 19.0 miles
  • Waiho Hot Tubs - 28 min drive - 19.0 miles

Getting around

  • Hokitika (HKK) - 146 min drive

Restaurants

  • ‪Matheson Cafe - ‬6 min drive
  • ‪Cook Saddle Cafe & Saloon - ‬4 min walk
  • ‪Cafe Neve - ‬3 min walk
  • ‪White Pub Cafe and Bar - ‬4 min walk
  • ‪Betsey Jane - ‬7 min walk

About this property

Fox Glacier Jade Hotel

Fox Glacier Jade Hotel offers 31 accommodations. This Fox Glacier hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Guests have access to shared bathrooms. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and hair dryers can be requested.
Make yourself at home in one of the 31 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and hair dryers.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
The front desk is staffed during limited hours. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator
  • Thin carpet in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 8 shared bathrooms
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower

More

  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 2:00 PM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Fox Glacier Jade Hotel Hostal
Fox Glacier Jade Hotel Fox Glacier
Fox Glacier Jade Hotel Hostal Fox Glacier

Fox Glacier Jade Hotel Reviews

Reviews

4.0
Rating 10 - Excellent. 1 out of 44 reviews
Rating 8 - Good. 5 out of 44 reviews
Rating 6 - Okay. 6 out of 44 reviews
Rating 4 - Poor. 10 out of 44 reviews
Rating 2 - Terrible. 22 out of 44 reviews

4.2/10

Cleanliness

4.0/10

Staff & service

4.4/10

Amenities

3.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Nicky

Disliked: Property conditions & facilities
Room seems slightly unclean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Clean, hot shower, soap, shampoo, conditioner, towels, AC, wifi didn’t work, had to reprogram the dishtv. Honestly doesn’t deserve it’s 3/10 rating. More like 6-7/10. 5 stars to give it a bump. This place gets the job done.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Matthew

Nice quiet place to stay for couple days.
Stayed 2 nights in Jan 2024
Verified

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
The whole complex. Completely neglected , the whole complex stank Mildew mould yuk , Decoe appalling . Room was dirty , layers of dust every where , cobwebs on lights , missing sheets kitchen lacking
Layers dust
Missing sheetd
Grungy
Covered in dust and spider webs
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Brent

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible room smells like mildew and damp, kitchen smells and was the worst I’ve ever been in. Overall this would have to be the most overpriced room I’ve ever been in. No milk for the tea or coffee and no top sheets.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

ZOLTAN

As a room where we stayed for a night was clean and convenient. However, the whole building needs some maintenance.
Stayed 1 night in Feb 2025
Verified

4/10 Poor

Alistair

Disliked: Amenities, property conditions & facilities
There was a toilet leak - although we were refunded half the cost - walking on wet floor in the cubicle wasn’t ideal The whole place was shabby, painting not done in a long while, rundown and health and safety issue with the chicken wire on the stairs which was broken and in need of urgent attention Tge fridge in our room froze all our goods in the night . No milk provided with the tea and the pillow were rough and ready - for $250 it was a poor show but the reduction because of toilet leak was welcome
Stayed 1 night in Feb 2026
Verified

8/10 Good

Sonia

Disliked: Staff & service
Needed a garbage bin in the kitchen area and at least looked at daily. Great stop for the area.
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities
You get what you pay for and I couldn't complain as we were a late booking. We had everything we needed, comfortable bed, hot shower and private bathroom. Jesus (spanish manager) did all he could to accomodate us. If you want 5 star and want to pay 4 times the price stay elsewhere but this was very suitable for us, no complaints here 😊
Stayed 1 night in Feb 2025
Verified

4/10 Poor

Jeff

Disliked: Property conditions & facilities
While the exterior appearance was quaint the rooms were small, outdated, and the shower wouldn’t drain
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Bella

Disliked: Cleanliness, staff & service, property conditions & facilities
We left within the first ten minutes of arriving. There is no form of heating in the rooms and it was just an all round outdated place that needs a lot of attention.
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
It was like staying at a renovation site. Staff were no where to be found.
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Joy

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

OK

The whole place could do with some care, very tired looking building, peeling paint, not that clean, could nit connect to the wifi, no tv and no cups to make a drink in, The bed however was really comfortable and we did sleep well.
Stayed 1 night in Feb 2025
Verified

4/10 Poor

Andrew

Disliked: Cleanliness, amenities, property conditions & facilities
Very old and tired. No cutlery or cups But a kettle.
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Ivan

Disliked: Cleanliness, staff & service
No daily housekeeping. No hanger in bathroom. This is likd a hostel type of accomodation
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Paul

The lone staff person I met was friendly and polite. This is mostly a hiker hostel. Our room with the twin beds was totally appropriate (and what was expected for the affordable price). This is not a lux hotel and doesn't sell itself that way. Full bathroom, functional and clean plumbing, a common area kitchen with most of what one needs to prep a meal (bring your own paper towels, maybe plates/glasses and understand this is shared low-cost housing). That said, the facility is in dire need of exterior maintenance. Not sure how they could afford all that needs to be done with the vacancies we saw on our visit, but the grounds and building exterior could use hundreds of hours and maybe thousands of dollars to really dress it up. It has so much potential - if the area through-traffic would support it. There's a restaurant attached to the building, but it is closed. The cafe on the same property wasn't open when we stayed - didn't look to be operational. There is a gas station right across the way, several competing (no vacancy) hotels and hostels, a dairy-type convenience store and two cafes (breakfast and a really crowded and understaffed lunch/dinner/bar) just a block away. Seriously, if you are looking for a place to park your tired legs after hitting the nearby glaciers and hiking trails, or a heli ride/tour, and you aren't seeking fancy, the rooms are totally adequate to sleep. Just don't expect chocolates on your pillow.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Stephan

Disliked: Staff & service, property conditions & facilities
There was nobody. it was a Ghostel. But the few i think renovated rooms where perfect
Stayed 2 nights in Nov 2023
Verified

4/10 Poor

Thais

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was very clean. But it says wifi which unfortunately does not work unless you are outside. The TV works off of wifi, so no TV to be able to unwind. The frame on the twin bed needs to be bigger as you fall off either side giving you mininum area to sleep. But it was great distance to the Fox Glacier walk and Lake Matheson.
Verified

2/10 Terrible

Trevor

Disliked: Staff & service, amenities, property conditions & facilities
Coffee facilities, but no mugs or teaspoons. No hot water when w went to have a shower, not many guests. When we ran water, it was brown. No wifi where we were. Had to sit in front of office to get reception. Surroundings run down
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Winnie

Disliked: Amenities
The kitchen was terrible very dirty and rubbish was full and nobody clean. There’re no other tenant in that hotel when we stayed. There was no rubbish bin inside the room as well. Staff passed the key to us then left the hotel already and not appear anymore.
Stayed 1 night in Aug 2023
Verified

2/10 Terrible

Shrinivasan

Disliked: Cleanliness, property conditions & facilities, room comfort
This place has choppy WiFi. It is very hard to communicate with front desk as they don’t speak English. There was only one who could and it’s hard to find him. This place does not have a phone so if you’re driving and if you want to make changes or something then good luck
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEWARE

We were very excited to come to Fox Glacier for our heli-hike tour. That is, until we drove into the ruins of Jade Hotel. We were greeted with an overgrown building, trash, and a sketchy appearance. The registration employee was kind but quickly rushed us out to search for our room. The room was dark, smelled of mold, had no AC or airflow, a plywood-like bed frame, and had leftover hair in the bathroom from previous users. If not for the cold outside air, we would have considered camping in the mountains. I am not sure where else you should seek refuge, but I would not recommend the Jade Hotel, despite its deceiving name. Best of luck and good travels.
Stayed 1 night in Feb 2025
Verified

4/10 Poor

Vere

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is in very poor, unsightly, condition. The service at reception was absent to minimal. The room was clean but a little tatty despite being said to be one of their best. The TV was connected via WiFi whose channel was not connected to the internet. The satellite TV was not working. Both faults were beyond the capability of the staff to correct. I eventually reset & tuned the sat & its LNB myself. The nearby Bestsy Jane restaurant was great & improved the overall experience.
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Michael

Run down

Very run down and unclean. Mould spores in our shower and rubbish left outside near car park and in cooking and eating area for couple days. Did not feel comfortable in the environment provided. Generally don’t ask for much- I don’t mind hostels but this was not up to spec.
Stayed 2 nights in Dec 2023
Verified

4/10 Poor

Jo

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Sadly we had an unpleasant stay at this property. Buildings very run down. Unpleasant really strong smell like chlorine in room. Staff changed room which was appreciated. Staff did try and help but limited english.Water had to be boiled for use. The weirdest thing was tea and coffee provided but no cups or kettle. Manager stated owner would not provide milk for guests. Outside areas were very untidy and uncared for looking. Appreciated that staff tried their best but was a miserable stay.
Stayed 1 night in Dec 2023