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Vila Galé Cumbuco – All Inclusive

Property class: 4

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Photo gallery for Vila Galé Cumbuco – All Inclusive

A beach with palm trees, thatched umbrellas, and a clear sky.
A nighttime resort with thatched-roof structures, lounge chairs, and a clear view of the moon.
A resort with thatched-roof buildings, palm trees, and a water feature.
A pool area with lounge chairs and palm trees.
A resort with a pool, lounge chairs, and a building with a tiled roof.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Rua Lagoa Das Rosas, Cumbuco, Caucaia, CE, 61600-000
  • Place, Banana Lagoon
    ‪4 min drive‬
  • Place, Cumbuco Beach
    ‪7 min drive‬
  • Place, Pecem Ecological Station
    ‪7 min drive‬
  • Airport, Fortaleza (FOR-Pinto Martins Intl.)
    ‪58 min drive‬

Room options

View all photos for Apartamento

A hotel room with a large bed, a desk with a chair, a television, and a balcony with curtains.

Apartamento

7.8 out of 10
Good
(13 reviews)
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Chalet

A hotel room with a bed, a desk with a lamp, a TV, and an air conditioning unit.

Standard Chalet

  • Garden view
  • 479 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite

A balcony with a view of the beach, palm trees, and the ocean.

Suite

  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Chalet (**)

A modern hotel room with a large bed, a desk with a computer, a TV, and a view of the outdoors.

Superior Chalet (**)

  • Garden view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior

A hotel room with a large bed, a desk, a TV, and a balcony with a view of palm trees.

Superior

  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Apartment (**)

A hotel room with a large bed, a small table, a chair, a nightstand, and a balcony with a view of trees.

Apartment (**)

9.0 out of 10
Wonderful
(13 reviews)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds OR 3 Twin Beds
  • Free WiFi

View all photos for Superior Chalet

A modern hotel room with a large bed, a desk with a computer, a TV, and a view of the outdoors.

Superior Chalet

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Chalet

A yellow building with a thatched roof, a sign indicating 'Chalés 3707-3716', and a paved pathway leading to it.

Family Chalet

  • Garden view
  • 474 sq ft
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Family Apartment

A hotel room with two beds, a desk, a TV, and a large window.

Family Apartment

  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Chalet (Master)

A modern hotel room with a large bed, a desk with a computer, a TV, and a view of the outdoors.

Chalet (Master)

9.6 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 958 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior (**)

A hotel room with a large bed, a desk, a TV, and a balcony with a view of palm trees.

Superior (**)

  • 329 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Suite Junior

A hotel room with two beds, a desk, a chair, a balcony with a view, and a ceiling-mounted light fixture.

Suite Junior

7.0 out of 10
Good
(2 reviews)
  • Sea view
  • 659 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Suite Família

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view of greenery.

Suite Família

10.0 out of 10
Exceptional
(1 review)
  • Partial lake view
  • 659 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 3 Twin Beds
  • Free WiFi

APARTMENT TWO BEDS

  • Sleeps 10
  • Free WiFi

APARTMENT TWO QUEEN BEDS

  • Sleeps 10
  • Free WiFi

APARTMENT THREE BEDS

  • Sleeps 10
  • Free WiFi

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  • Spa
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The price is $157
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Total with taxes and fees
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About the neighborhood

Caucaia

Located in Caucaia (Cumbuco), Vila Galé Cumbuco – All Inclusive is within a 10-minute drive of Banana Lagoon and Pecem Ecological Station. .This all-inclusive hotel is 1.8 mi (2.9 km) from Cumbuco Beach and 8.3 mi (13.3 km) from Icarai Beach.

What's nearby

  • Banana Lagoon - 4 min drive - 1.5 miles
  • Cumbuco Beach - 7 min drive - 3.4 miles
  • Pecem Ecological Station - 7 min drive - 1.5 miles
  • Cauipe Lake - 9 min drive - 2.4 miles
  • Praia da Tabuba - 12 min drive - 6.9 miles

Getting around

  • Montese Station - 39 min drive
  • Pinto Martins Intl. Airport (FOR) - 60 min drive

Restaurants

  • ‪Velas do Cumbuco - ‬6 min drive
  • ‪Chevalier - ‬7 min drive
  • ‪Tá na onda - ‬7 min drive
  • ‪ACL frango na Brasa - ‬7 min drive
  • ‪Bar do Hall - Hotel Villa GALE - ‬1 min walk

About this property

Vila Galé Cumbuco – All Inclusive

Vila Galé Cumbuco – All Inclusive offers 537 accommodations with free minibar items and safes. Rooms open to balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Caucaia hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Satsanga has couples treatment room(s). Services include massages. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 537 guestrooms featuring free minibar items and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including a nightclub, outdoor tennis courts, and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite with international cuisine at Versatil, one of the hotel's 3 restaurants. Relax with a refreshing drink from the swim-up bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 6:00 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:30 AM.
Versatil - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Cajuina - This restaurant specializes in Brazilian cuisine and serves lunch and dinner. Open daily.
Amendoa Amarga - This restaurant specializes in international cuisine and serves dinner only. Open daily.
Inevitavel - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and beverages included

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:30 AM
  • 3 bars/lounges
  • 3 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Amendoa Amarga
  • Cajuina
  • Inevitavel
  • Versatil

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool
  • Playground
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2011
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access to the a la carte restaurant is only available upon advance reservations, made after check-in and is subject to availability. For a stay of 3 nights, the guest is entitled to a maximum of one voucher. For a stay of 4 to 6 nights, the guest is entitled to a maximum of two vouchers. For stays of 7 nights or more, the guest is entitled to a maximum of three vouchers. This property enforces a strict dress code in the restaurants. Swimsuits, shorts, sandals, tank tops, and other informal attire are not permitted.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Vila Galé Cumbuco
Vila Galé Cumbuco All Inclusive Resort
Vila Galé Cumbuco All Inclusive Resort Caucaia
Vila Galé Cumbuco Caucaia
Vila Galé Cumbuco All Inclusive Caucaia
Vila Galé Cumbuco Inclusive C
Vila Galé Resort Cumbuco
Vila Gale Cumbuco – Inclusive
Vila Galé Resort Cumbuco All Inclusive
Vila Galé Cumbuco – All Inclusive Hotel
Vila Galé Cumbuco – All Inclusive Caucaia
Vila Galé Cumbuco – All Inclusive Hotel Caucaia

Vila Galé Cumbuco – All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 261 out of 618 reviews
Rating 8 - Good. 217 out of 618 reviews
Rating 6 - Okay. 96 out of 618 reviews
Rating 4 - Poor. 31 out of 618 reviews
Rating 2 - Terrible. 13 out of 618 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 5 nights in Jun 2023
Verified review

10/10 Excellent

Simone Barbosa de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent a week there with my family and we had an amazing time. Staff is very friendly and does a great job! Kudos to the team
Stayed 8 nights in Dec 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gostei

Excelente Resort all inclusive.
Stayed 3 nights in Mar 2023
Verified review

8/10 Good

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
People from the hotel only speaks Portugues and sometimes the don’t even try to understand
Stayed 10 nights in Jul 2022
Verified review

8/10 Good

Nadjer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alimentação boa. Hotel bem cuidado. Recreação diversificada com equipe animada. O hotel peca na segurança por nao ter câmeras nas areas comuns. Esqueci uma sacola no restaurante da piscina com compras que tinha feito na praia de toalhas de mesa, guardanapos, saída de praia e simplesmente quem achou nao entregou no achados e perdidos. E como nao tem câmera fica por isso mesmo. 300 reais de prejuízo. Então fiquem atentos aos seus pertences.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Igor

Liked: Amenities
Disliked: Cleanliness, staff & service
No café da manhã, machuquei minha boca com um objeto perfurante que veio junto com o alimento.
Stayed 6 nights in May 2026
Verified review

6/10 Okay

Jose Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nos colocaram no apartamento 2418, simplesmente terrível, pois acima da laje havia uma máquina de aquecimento que fazia um barulho insuportável. Após reclamarmos, nos mudaram para outro quarto, onde encontrei a pia do banheiro entupida, o colchão deformado de um lado e o ar-condicionado sem funcionar. Depois, fomos para um terceiro apartamento, onde estava tudo ok. Foram três noites consecutivas trocando de apartamento. Também demoravam muito para repor o chopp quando acabava, tanto no bar quanto na área da praia; era preciso ficar pedindo para fazerem a reposição. Ficamos seis dias e, em todos eles, a carne da churrasqueira — a picanha — estava extremamente dura. Estávamos em um grupo de 17 pessoas e uma delas, ao comer um misto-quente feito na chapa, machucou a boca ao morder uma cerda de escova de aço, provavelmente utilizada para limpar a chapa, chegando até a sangrar. Nos seis dias em que ficamos hospedados, o café da manhã era exatamente igual; nada mudava no cardápio.
Stayed 6 nights in May 2026
Verified review

8/10 Good

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decepcionado com a comida . Todos os restaurantes que fomos nada era bom. Comida fria , carne passada demais , massa terrível . Somente as frutas eram agradáveis. Para completar íamos sair do hotel às 7h da manhã e fomos obrigados a deixar as malas na recepção de véspera pq não tinha carrinho para locomoção. Um absurdo um resort com idosos hospedados não ter carrinho para levar as malas pq os motoristas só começavam a trabalhas às 9:40. Quero registrar a atenção dos motoristas Pedro e Wilton super educados e atenciosos. Sendo que o Wilton de espontânea vontade chegou no hotel às 6h da manhã pq ficou preocupado com os hóspedes que iriam sair cedo . Mas o hotel precisa melhorar muito para chegar a um padrão de Resort.
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Antonio Carlos

Liked: Staff & service, amenities, property conditions & facilities
Quarto limpo, local lindo. Nossa insatisfação foi com relação: - Refrigeração: Restaurante sem refrigeração, ambiente muito quente, somente com ventiladores de teto, na sua maioria desligados. - Quanto a alimentação: Padrão bem inferior aos demais vila Gales que conhecemos. Café da manhã de quinta feira sem bolos, Sem pão doce, geleias com pouca opção, sem geleia de frutas vermelhas. Queijos 2 opções somente. Sem máquinas de café, para opções diversas ao café e leite oferecidos. Frutas, melancia sem gosto, esbranquicada, manga verde. Almoço: comida sem tempero, sem gosto. Feijoada de sábado super salgada. Sem farofa. Sem tomate na salada. Demora na reposição dos vinhos. Vinhos brancos e roses sem refrigeração adequada. - Transporte. Tivemos que deixar as malas na recepção um dia antes de sairmos do hotel porque segundo a recepção, nao haveria transporte às 6:00 da manhã, horário que faríamos o check-out . Isto nos causou um imenso transtorno, absurdo nao haver esse serviço devido a distância dos quartos e a recepção. Enfim, pagamos muito caro e nao voltaríamos.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conforto, atendimento cordial e alimentação bem justos
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Francisco

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Paguei por uma estadia de 4 dias em um resort, porém desde o primeiro dia enfrentamos sérios problemas com a falta de energia elétrica. Logo na chegada, o hotel ficou sem energia e fomos obrigados a passar o dia inteiro, até aproximadamente 18h, em outro hotel do mesmo grupo, muito inferior, pequeno e sem as comodidades oferecidas pelo resort contratado. O problema persistiu durante toda a hospedagem. Em todos os dias, a energia elétrica era interrompida pela manhã, permanecendo sem funcionamento até por volta das 14h. Com isso, várias áreas ficaram inutilizadas, sem climatização, sem música ambiente e em condições extremamente desconfortáveis devido ao calor intenso nos ambientes fechados. Além disso, no período da noite a energia continuava apresentando instabilidade, caindo e retornando constantemente entre aproximadamente 18h e 20h, comprometendo completamente a experiência da hospedagem, o descanso e a utilização adequada da estrutura que foi contratada e paga. O mais frustrante é que sempre escolho a rede Vila Galé justamente pela confiança na qualidade do serviço. Já me hospedei em pelo menos cinco unidades da rede no Brasil e nunca havia passado por uma situação como essa. A situação comprometeu diretamente a experiência da viagem, já que boa parte do período da hospedagem foi marcada por calor excessivo, instabilidade elétrica e impossibilidade de utilização adequada das áreas e serviços oferecidos pelo resort.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Equipe maravilhosa e sempre prontos a ajudar.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Milena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima infraestrutura do hotel, comida deixa a desejar!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities
O atendimento é diferenciado! Excelente, Super recomendo!
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Jordano

O hotel tem um bom espaço, praia é bonita, quartos antigos e a limpeza deixa a desejar, comida e serviço de bebidas é bem fraca para um all inclusive e pelo valor q se paga, equipe de funcionários atenciosos tentando fazer o melhor com oq tem, espaço para crianças é bem pequeno mas a equipe de recreação é muito boa. Pelor valor da diária no geral o hotel deixa a desejar.
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities
Os funcionários
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Silvio

Liked: Cleanliness, staff & service
Quarto razoável, não era cama de casal, mas sim duas camas de solteiro juntas. Os brinquedos para criança estavam interditados, em pleno carnaval, data com bastante apelação. O funcionário que corta grama passou cortando em frente ao meu quarto às 8h da manhã, fui para descansar, e as 8h fui acordado por cortador de grama. No mais, o resort cumpre com a ideia, bares e restaurantes muito bons, porém, com dificuldade quando o resort está lotado.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, amenities
Tudo
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

marcello

Liked: Room comfort
QUARTO MUITO BOM. ACADEMIA DEIXA A DESEJAR.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Amanda Regina

Liked: Staff & service, amenities
Disliked: Cleanliness
Equipe maravilhosa, hotel muito bem localizado, mesmo em Janeiro, estava cheio, mas não lotado.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Silvana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A infraestrutura do resort é muito boa e confortável, faço apenas uma observação sobre a comida. Li várias avaliações e concordo com muitos visitantes, a comida é sem gosto, por fim, não dá vontade de comer. A gente olha mas jao cobiça comer com apetite, mas para nao ficar sem de alimentar. A mesma coisa no Vila Gale Touros, idêntico. Em Touros havia mais variações de pratos servidos, enquanto em Cumbuco era menos, mas da mesma forma, os pratos servidos boa apresentação, mas insosso.
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

Rodrigo

Disliked: Cleanliness, property conditions & facilities, room comfort
Quarto: fiquei no chalé 3701, onde o colchão muito antigo. Estava todo retorcido de tanto uso, proporcionando grande desconforto. Além disso, acho que havia percejo ou miquim nos colchões, pois bastava eu, minha esposa e meus filhos deitarmos para começarmos a nos coçar. Aparecimento diário de baratas dentro do quarto, mesmo com as janelas e ralos fechados. Acredito que tinha um ninho delas no alisar do portal do banheiro, onde havia uma grande fresta entre a porta e a parede. Muitos banhos gelados, dependendo do horário. A limpeza diária dos quartos também deixou a desejar. O chalé precisa ser reformado e as camas e colchões trocados com urgência. Comida: aquela já conhecida dos resorts. Bebida: sempre de moderada para quente, pois assim o cliente consome menos. Atendimento: mediano; o pessoal tem a cara bem amarrada, parecem que trabalham na força do ódio. À noite, tem uma música infernal (do próprio hotel), próxima à piscina que vai ate depois da meia-noite. Ou seja, quem quer descansar se ferra. A areia da praia é bem suja. Os turistas são porcos e o hotel não faz a sua parte: de pelo menos limpar o trecho de sua faixa de areia. Uma vergonha a Prefeitura não olhar também pela limpeza da praia e conscientização dos turistas e locais mal-educados e sem consciência ambiental. O salva-vidas do hotel não tá nem aí para os hóspedes que se aventuram no mar. Ele simplesmente põe a bandeirinha de praia não vistoriada! Aí é cada um por si. Tem outros Vila bem melhores.
Stayed 7 nights in Dec 2025
Verified review

6/10 Okay

RODRIGO

Liked: Cleanliness, staff & service
O café da manhã não é tão bom para um resort all inclusive ! O almoço não é tão bom, o jantar agendado é maravilhoso. Fica abaixo da média para um resort all inclusive
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

flavia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O local é bonito, amplo, bem cuidado. Jardins bem cuidados. Funcionarios educados na grande maioria. Café da manha farto.
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

MICHELE

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A estrutura é ótima porém precisa melhorar para ser 5 estrelas. Funcionários sempre com cara feia, não solícitos, poucos funcionários. Na banca da tapioca filas todo dia e uma funcionária pra atender sem agilidade e mesma coisa na banca do omelete. A mesma coisa no almoço no local de massas. Fila sempre fila. Comidas ok nada demais. Restaurante temáticos péssimos. Geladeira do quarto não tem cerveja e não pode ter. Sem Room service. Cama de casal era 2 camas de solteiro encostadas. Sinceramente não volto mais. Não vale o valor cobrado. Tem outros muito melhores.
Stayed 6 nights in Dec 2025