I came to check in, the guy told me I didn't have a reservation, then later on claimed I had reserved a smoking room when clearly my reservation said non smoking, he then said oh wait I can't find you, I have no idea what his deal was, he told me to book another hotel he had no more rooms, I just left because he was horrible, and reserve with another hotel, then I see that I was charged for staying when I did not. I suspect he gave my room to someone else, and now they are wanting me to pay and I will be disputing this.