We had to wait in the parking lot for almost 2 hours to check in because they were cleaning the room, the room was still dirty when we got in, hair in the bathrooms etc, we did not receive any clean linen, washclothes etc for 3 days until we asked for them. The light switches in the kitchen and bathroom did not work. The air conditioner was broken for 6 days of our 7 day stay, it was reported at the beginning of our stay and not repaired until Friday, we checked out on Saturday. Because the air conditioner was broken there was condensation everywhere, so everything was wet, the floors were so wet that the water puddled and we had to lay down towels to walk on and also wear shoes the whole time. The water/condensation was actually dripping from the vents onto the counter bar stools, so they were also wet. The bathrooms were never really cleaned, the floors were also dirty on top of being wet, dishes not done, basically they just came in and straightened the beds. We were in the office at least 4 times with our concerns, and then they finally contacted the house cleaning supervisor to address the issues, so our room was finally cleaned but it was also at the end of our stay. We were given a couple vouchers early in the week to eat at the restaurant on site due to the late check in. The people at the front desk were friendly but things were not addressed until our stay was over. This was our 4th stay here and very very disappointing.