The window shades would not fully close, and the shower was not properly maintained. Overall, the room did not reflect proper upkeep.
There was also no staff at reception after 6 PM, which made it difficult if assistance was needed.
Given the high price we paid, it felt 2 stars (not 3), the overall level of the hotel was disappointing. That said, the receptionist we interacted with was very kind and helpful, and we truly appreciated her attitude.