My connecting flight left without me while I was stuck in immigration, but the silver lining was getting to spend a pleasant night at Tru by Hilton. From the start, the reservation process was simple, and the airport shuttle was incredibly convenient. Check-in was seamless, and the front desk staff were wonderful. The room itself was clean and comfortable, and my wake-up call came right on time—just what I needed to get back to the airport. Thank you, Tru Hilton, for turning a frustrating situation into a positive experience.