COCKROACH CITY!!!
We have stayed here twice before, and while those visits were not great, they were acceptable for the price and location. This visit, however, will be our last.
We were placed in Building 9, which had the noisiest neighbors imaginable. There appears to be zero accountability for noise levels. For three nights, we barely slept at all. One neighboring unit was fighting throughout the night, while another had people outside smoking, drinking, and being loud. To make matters worse, we were woken up at 4:00 a.m. by screaming and yelling from the other side. And that doesn’t even include the constant early-morning noise from garbage trucks coming through. It honestly felt like a scene from a bad movie.
Our room was never cleaned during our stay. We had to request towels on the second day despite never once having a “Do Not Disturb” sign up. Cleanliness was completely unacceptable—there were multiple cockroaches in the room (we killed three), which made us extremely uncomfortable and worried about them crawling into our bed. The bathroom was poorly maintained, and the floors were noticeably sticky.
Between the nonstop noise, lack of housekeeping, and serious cleanliness issues, this stay was unacceptable.
For those wondering why we stayed the full three days, we were traveling with several other couples. Leaving last minute and booking elsewhere would have cost thousands of dollars. We chose to suck it up—but we will never return.