2/10 Terrible
Molly, marietta
Sep 14, 2025
Hotel was mediocre overall. Hot tub was warm not hot, which I think could be a safety concern. The food was meh but it was "free". Cleanliness seemed ok. The bed was very comfortable (beauty rest mattress). The AC was very loud and rattling. Ice machines were broken. The staff Ethan and Robert were excellent. Staff Lauren not so much and should not be in customer service I would never go back to this hotel due to this woman and how she handled a 6-hour beeping annoying fire alarm. I had to escalate through customer service to receive any sort of compensation which was a one night stay which was satisfactory but the way she handled it was just terrible and really added insult to injury. If you're going to compensate someone do it with a smile, not a passive aggressive dismissive tone...... absolutely ridiculous.....she has no idea how to deal with customers.
Molly
Stayed 3 nights in Sep 2025

























