4/10 Poor
Christina
Traveled with family
Oct 20, 2025
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
In all 3 rooms reserved, none of the fridges were working properly. They weren't keeping cold. My brother's parfait he picked up the night before for breakfast was melty. I have food allergies so I have to bring my own food. I tested with drinks for a couple hours before transferring out of our cooler for the night. Our fridge door kept popping open and thought it was just the weight of drinks in it, so redistributed and positioned the fridge to the edge so when the cabinet closed the door couldn't pop back open. By morning, the food was still somewhat cold but not super cold as a fridge should have been. Since I can't just buy food from anywhere and it all has to be cooked from scratch, I had no other options to work with but risk it. Shortly after, I was sick from the potentially spoiled food.
My point is make sure your equipment is working properly. It was also super hot inside that cabinet where it was kept like it was overheating inside it. I wish I would have caught on sooner, but it irritates me to spend the exorbitant amount of money on a room these days and cheap stuff not working or things were not really thought out well in the design. Additionally, the beds were hard as rocks for all 5 adults in different rooms, and the bathroom vents are lousy (perhaps too small to vent the space adequately).
Christina
Stayed 1 night in Oct 2025