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The Carlton Hotel

Property class: 3

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Photo gallery for The Carlton Hotel

A marina with various boats docked, a bridge in the background, and buildings on a hill.
A hallway with patterned wallpaper, a staircase, and a framed artwork on the wall.
A hallway with patterned wallpaper and a carpeted floor, leading to a room with a blue-lit door.
A hotel room with two single beds, a desk with a chair, a television, and a window with curtains.
A multi-story building with balconies, a gated entrance, and parked cars.

Reviews

5.6 out of 10

Popular amenities

  • Breakfast available
  • Business services
  • Bar
The current price is $61
$51 nightly
$61 total
Total with taxes and fees
Sep 6 - Sep 7

Explore the area

View in a map
16/19 The Leas, Folkestone, England, CT20 2DU
  • Place, Leas Cliff Hall
    ‪1 min walk‬
  • Place, Folkestone Harbour
    ‪12 min walk‬
  • Place, Folkestone Beach
    ‪16 min walk‬

Room options

View all photos for Double Room

A hotel room with a bed, a desk, and a television mounted on the wall.

Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

A hotel room with two beds, a TV mounted on the wall, a fireplace, and red curtains.

Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Sea View

A neatly made bed with a patterned bedspread, a bedside lamp, and a door with a lock.

Double Room, Sea View

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a television, a desk with a lamp, and a wardrobe.

Family Room

  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Single Room

A hotel room with a bed, a desk with a computer, a chair, and a window with curtains.

Single Room

  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Family Room (Deluxe)

A hotel room with two single beds, a desk with a chair, a television, and a window with curtains.

Family Room (Deluxe)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Double Room (Extra bed)

A hotel room with a bed, a desk with a television, a chair, a nightstand with a lamp, and a window with curtains.

Double Room (Extra bed)

  • 398 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Twin Room, Sea View

A hotel room with two beds, light green walls, and a painting of a woman on the wall.

Twin Room, Sea View

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Double Room, Sea View

A hotel room with a large bed, a television, a nightstand, and a window with curtains.

Classic Double Room, Sea View

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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The price is $61
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Total with taxes and fees
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About the neighborhood

Folkestone

A stay at The Carlton Hotel places you in the heart of Folkestone, steps from Lower Leas Coastal Park and Leas Cliff Hall. .This hotel is 9.5 mi (15.2 km) from White Cliffs of Dover and 0.7 mi (1.1 km) from Leas Promenade.

What's nearby

  • Leas Cliff Hall - 1 min walk - 0.1 miles
  • Lower Leas Coastal Park - 1 min walk - 0.1 miles
  • Sandgate Beach - 9 min walk - 0.5 miles
  • Folkestone Harbour - 12 min walk - 0.7 miles
  • Folkestone Beach - 16 min walk - 0.9 miles

Getting around

  • Folkestone Central Station - 11 min walk

Restaurants

  • ‪The Bouverie Tap - ‬4 min walk
  • ‪The Chambers - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Sunshine Cafe - ‬5 min walk
  • ‪The Radnor Arms - ‬5 min walk

About this property

The Carlton Hotel

The Carlton Hotel offers 70 accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is offered daily and hair dryers can be requested.

Stay in one of 70 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this Victorian hotel include a fireplace in the lobby, a picnic area, and a banquet hall.
You can enjoy a meal at the restaurant serving the guests of The Carlton Hotel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Onsite venue - This restaurant serves dinner only. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 5 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1880
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 5 for adults and GBP 5 for children
  • Late check-out fee: GBP 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Carlton Folkestone
Carlton Hotel Folkestone
The Carlton Hotel Hotel
The Carlton Hotel Folkestone
The Carlton Hotel Hotel Folkestone

The Carlton Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 154 out of 1010 reviews
Rating 8 - Good. 204 out of 1010 reviews
Rating 6 - Okay. 212 out of 1010 reviews
Rating 4 - Poor. 160 out of 1010 reviews
Rating 2 - Terrible. 280 out of 1010 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

BRIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to town centre, safe on sight parking.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Catherine

Liked: Cleanliness
Good sized room for family of 4! Good location and fine for 1 night!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

ladislav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very respectfull staff and clean hotel as well
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Pete

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel was clean and functional, the building needs a bit of work (floor was sloping in the room) but cheap and cheerful, staff were friendly and helpful.
Stayed 2 nights in May 2026
Verified review

8/10 Good

George

Liked: Cleanliness
Free parking is included in the price, making this hotel excellent value for money. Although the building is quite old, it is kept clean and well-maintained
Stayed 1 night in May 2026
Verified review

6/10 Okay

john

Liked: Cleanliness, staff & service
Great position and parking. Just a bit old!
Stayed 1 night in May 2026
Verified review

6/10 Okay

Michael

Hotel parking is included.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a low-price hotel that offers clean, comfortable accommodation that's close to the Channel Tunnel. It's not a modern hotel but represents great value for money. Our room was cozy, but not cramped. It had a pleasant view of the beach. The bed was comfortable and there's plenty of hot water in the bathroom. Free parking is a bonus (many hotels in the area charge extra). The staff were all very friendly and attentive -- we felt welcome and well looked after.
Stayed 1 night in May 2026
Verified review

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities
The hotel is in a good location, on the outside it looks a little run down, but inside is recently refurbished and stylish. The rooms are spacious with a lovely sea view, although rooms are not updated, it's decent and the wifi and tv has many good options. Check in and out is smooth so overall, excellent value 🙂
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Liam

Disliked: Cleanliness, amenities, property conditions & facilities
Hmo people are living there
Stayed 1 night in May 2026
Verified review

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Very good wi fi. Staff very friendly.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast as good as i expected for the price. Nothing cooked, self serve cereals toast etc. Place very clean, decor decent though some odd choices of colour and wallpaper. I would definitely stay again if the price was right.
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Nico

Disliked: Cleanliness, amenities, property conditions & facilities
Best to avoid this place. Location is good but rooms are pretty gross. Walls are paper thin and had to listen to a couple listen to loud music, then have sex for two hours and have a heated argument that culminated in the man punching the wall and kicking his partner out.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Steven

Disliked: Amenities, property conditions & facilities
Avoid I stayed here for a couple of nights, never again!! It's used by the council & IF you are lucky enough to get hot water, the water is like someone spitting at you. It's like a BAD contractor hotel
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's just holbile
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities
We always stay at the carlton when visiting folkstone the staff are very friendly and flexible with helping out its always hasstle free.
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Kerryann

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at this hotel and left within 10 minutes, not a nice hotel the smell is really bad
Stayed 1 night in May 2026
Verified review

4/10 Poor

Steve

Disliked: Cleanliness, property conditions & facilities
Parking was ok, didn't have breakfast.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Steve

Liked: Staff & service
Disliked: Property conditions & facilities
Very small room. Old building that needs a lot of money to upgrade it. The staff changed our room from 2nd floor to a ground floor room due to a disability- so they were very helpful. There was free parking, a bar, restaurant ( continental breakfast) and plenty of original building features. The beds were clean and we had plenty of fresh towels. Good facilities for the price.
Verified review

10/10 Excellent

Benita

Liked: Cleanliness, amenities, property conditions & facilities
Clean room & friendly staff
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Gregory

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a hair in bathroom sink when we arrived. Room needed maintenance and an upgrade Sash window was dangerous and landed on my finger!
Stayed 1 night in May 2026
Verified review

8/10 Good

Carol

Travelled by train,bedding and towels spotless,property needs updating.Didnt have breakfast just coffee but everything looked fresh.
Stayed 4 nights in Apr 2026
Verified review

2/10 Terrible

Cheryl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We turned up the place was dirty the mens toilet was really dirty and smelt there was not air in reception and children kicking a ball did not stop as we was going from carpark there was dog poo been there a long time wished I have never paid up front stay away worse place and reception could not speak English
Stayed 1 night in May 2026
Verified review

6/10 Okay

Clive

Liked: Cleanliness
Disliked: Property conditions & facilities
Great location, walking distance from town , free parking, unfortunately rooms in poor condition, we had change rooms after two hours a pipe was leaking above our bathroom, We were moved to another room , the windows wouldn't working, no hot water for shower , electrical work for heater dangerous, carpet dirty , poor room service, our cups were not changed in three days , the other guests seemed to have been placed there by social services
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Tina

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No one can ever say this hotel is clean and no matter if its dated and old it should NEVER be dirty hairs left on shower walls and bathroom floor absolutely disgusting. Rooms smell of cigarettes
Stayed 1 night in May 2026