With a stay at The Carlton Hotel, you'll be centrally located in Folkestone, within a 15-minute drive of Dover Western Docks Cruise Terminal and Dover Castle. .This hotel is 9.5 mi (15.2 km) from White Cliffs of Dover and 9.9 mi (16 km) from Dover Eastern Docks Ferry Terminal.
What's nearby
Leas Cliff Hall - 1 min walk - 0.1 miles
Lower Leas Coastal Park - 1 min walk - 0.1 miles
Sandgate Beach - 9 min walk - 0.5 miles
Folkestone Harbour - 12 min walk - 0.7 miles
Folkestone Beach - 16 min walk - 0.9 miles
Getting around
Folkestone Central Station - 11 min walk
Restaurants
The Bouverie Tap - 4 min walk
Papas Fish & Chips - 3 min walk
The Chambers - 3 min walk
The Radnor Arms - 5 min walk
The Firkin - 4 min walk
About this property
The Carlton Hotel
The Carlton Hotel offers 70 accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions are featured in guestrooms.
Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is offered daily and hair dryers can be requested.
Stay in one of 70 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this Victorian hotel include a fireplace in the lobby, a picnic area, and a banquet hall.
You can enjoy a meal at the restaurant serving the guests of The Carlton Hotel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Onsite venue - This restaurant serves dinner only. Reservations are required.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite self parking
Food and drink
Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 5 for adults and GBP 5 for children
A bar/lounge
A restaurant
Snack bar/deli
Things to do
TV in common areas
Family friendly
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
2 meeting rooms
Business center
Outdoors
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
More
3 buildings
4 floors
Banquet hall
Built in 1880
Fireplace in lobby
Smoking not allowed
Victorian architecture
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer (on request)
Private bathroom
Towels provided
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Electric kettle
More
Heating
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately GBP 5 for adults and GBP 5 for children
Late check-out fee: GBP 15 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Carlton Folkestone
Carlton Hotel Folkestone
The Carlton Hotel Hotel
The Carlton Hotel Folkestone
The Carlton Hotel Hotel Folkestone
The Carlton Hotel Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 153 out of 1009 reviews
10 - Excellent
153
Rating 8 - Good. 203 out of 1009 reviews
8 - Good
203
Rating 6 - Okay. 222 out of 1009 reviews
6 - Okay
222
Rating 4 - Poor. 161 out of 1009 reviews
4 - Poor
161
Rating 2 - Terrible. 270 out of 1009 reviews
2 - Terrible
270
5.6/10
Cleanliness
6.8/10
Staff & service
6.0/10
Amenities
5.0/10
Property conditions & facilities
Reviews
Verified
10/10 Excellent
Jordan
Feb 24, 2026
Liked: Cleanliness, staff & service, amenities
We always stay at the carlton when visiting folkstone the staff are very friendly and flexible with helping out its always hasstle free.
The staff were very helpful and the room was immaculate
Most impressive for me was the bar area which was warm and inviting
Thank you for a wonderful stay
Staff on reception were friendly and helpful and check-in was quick and easy. My room contained everything I required during my stay.
Marc
Stayed 1 night in Sep 2025
Verified
8/10 Good
George
Sep 22, 2025
Liked: Cleanliness, staff & service
Great location near the sea.
The hotel is old and characteristic but clean. The staff were friendly and helpful especially the receptionist as she helped with the parking and provided useful info.
i booked 4 single rooms for 4 guests which also included a late check out ,
even though i wasn't staying. i was woken up by the hotel giving me a early wake up call at 3am !!
in reference to the hotel
windows were draughty and only single glazing
my guests who needed the late check out was woken up by cleaners trying to get in the room
overall experience hotel clean but probably wouldnt recommend
Paul
Stayed 1 night in Feb 2026
Verified
8/10 Good
LINDA
Apr 12, 2025
Liked: Staff & service
good location. comfortable room and great staff
LINDA
Stayed 2 nights in Apr 2025
Verified
6/10 Okay
Charlie
Oct 23, 2025
Liked: Staff & service, amenities
Staff very friendly. lounge, reception and bar very clean and refurbished. Unfortunately the room let it down with lots of damage to the walls and the bathroom including past damp leaks and previous guests hair everywhere. Free WiFi in room with smart tv and sea view within very close walking distance to the town was a bonus though, was fine for what we needed the room for.
Charlie
Stayed 2 nights in Oct 2025
Verified
6/10 Okay
Lou
Jun 8, 2025
Liked: Cleanliness, staff & service, room comfort
Nice budget hotel. Great location. Coffee and breakfast could be a lot better.
Lou
Stayed 3 nights in Jun 2025
Verified
8/10 Good
John
Aug 27, 2025
Liked: Cleanliness, staff & service
Handy for the Channel Tunnel.
A basic hotel. Good value. An easy walk to shops and a few restaurants.
safe quiet convenient walkable ; the receptionist remembered me from several years ago ; beautiful window in stairwell
Dale
Stayed 1 night in Aug 2025
Verified
10/10 Excellent
chloe
Jun 23, 2025
Liked: Cleanliness, staff & service, room comfort
The staff were very friendly and helpful.
We only needed a bed for the night and a shower for when we left and for the price we paid we cant fault it.
chloe
Stayed 1 night in Jun 2025
Verified
4/10 Poor
Witold
Dec 23, 2025
Disliked: Cleanliness, staff & service, amenities
Well. Thin wall, you hear everthing around you and everybody . But if take earplugs you will be sleep like baby. But what you expect for that price . If you want better hotel you have to pay more . Simple