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Grand Burstin Hotel Folkestone

Property class: 3

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Photo gallery for Grand Burstin Hotel Folkestone

A large hotel with multiple floors and balconies, a pier with boats, and a waterfront view.
A formal event space with rows of chairs, a chandelier, and a floral arch backdrop.
A hotel with multiple floors, a prominent 'Grand Burstin' sign, a marina with boats, and a beach in the background.
A hotel room with a bed, desk, chair, and a view of the sea.
A banquet hall with round tables, white chairs with beige sashes, and a chandelier.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available

Explore the area

View in a map
The Harbour, Folkestone, England, CT20 1TX
  • Place, Folkestone Harbour
    ‪2 min walk‬
  • Place, Folkestone Beach
    ‪6 min walk‬
  • Place, Leas Cliff Hall
    ‪13 min walk‬

Room options

View all photos for Twin Sea View Room

A hotel room with two beds, a nightstand, a lamp, a painting, and a window with curtains.

Twin Sea View Room

7.2 out of 10
Good
(5 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, a wardrobe, a mirror, and a heater.

Standard Twin Room

7.0 out of 10
Good
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

A hotel room with three beds, a television, a desk, and a chair.

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room (2 Adults + 2 Children)

A hotel room with a bunk bed, a single bed, a chair, a nightstand, and a painting on the wall.

Family Room (2 Adults + 2 Children)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Standard Single Room

A hotel room with a bed, a glass side table, a red blanket, a wooden headboard, and a door with a light switch.

Standard Single Room

8.0 out of 10
Very good
(31 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

A hotel room with a bed, bedside tables, a window, a mirror, and a sink.

Standard Double Room

7.2 out of 10
Good
(101 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Sea View Room

A hotel room with a bed, desk, chair, and a view of the sea.

Double Sea View Room

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Folkestone

With a stay at Grand Burstin Hotel Folkestone in Folkestone, you'll be near the beach, within a 15-minute drive of Dover Castle and Folkestone Harbour. .This hotel is 9.1 mi (14.7 km) from White Cliffs of Dover and 0.3 mi (0.5 km) from Quarterhouse.

What's nearby

  • Folkestone Harbour - 2 min walk - 0.1 miles
  • Folkestone Beach - 6 min walk - 0.4 miles
  • Lower Leas Coastal Park - 7 min walk - 0.4 miles
  • Leas Cliff Hall - 13 min walk - 0.7 miles
  • Sandgate Beach - 19 min walk - 1.0 mile

Getting around

  • Folkestone Harbour Station - 7 min walk
  • Gatwick Airport (LGW) - 94 min drive

Restaurants

  • ‪Mugs - ‬3 min walk
  • ‪Luben's Pizza - ‬6 min walk
  • ‪Marleys - ‬3 min walk
  • ‪The Captains Table - ‬4 min walk
  • ‪Steep Street Coffee House - ‬5 min walk

About this property

Grand Burstin Hotel Folkestone

Grand Burstin Hotel Folkestone offers 550 accommodations with coffee/tea makers and complimentary toiletries. Televisions come with satellite channels.

Bathrooms include shower/tub combinations. This Folkestone hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 550 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite to eat at Harbour Restaurant, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 9:00 AM.
Harbour Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
Victorian Restaurant - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Harbour Restaurant
  • Victorian Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Evening entertainment
  • Gym
  • Indoor pool
  • Karaoke
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from October 22 2026 to December 31 2027 (dates subject to change).
The property will be renovating from September 21 2026 to December 31 2027 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
  • Sauna
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Self parking fee: GBP 5 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Burstin
Burstin Hotel
Folkestone Grand Burstin
Folkestone Grand Burstin Hotel
Folkestone Grand Hotel
Grand Burstin Folkestone
Grand Burstin Hotel Folkestone
Hotel Burstin
Burstin Folkestone Hotel
Burstin Hotel Folkestone
Grand Burstin Hotel Folkestone, Kent, UK
Hotel Grand Burstin
Grand Burstin Hotel
Grand Burstin
Burstin Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel
Grand Burstin Hotel Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel Folkestone

Grand Burstin Hotel Folkestone Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 280 out of 1000 reviews
Rating 8 - Good. 260 out of 1000 reviews
Rating 6 - Okay. 206 out of 1000 reviews
Rating 4 - Poor. 104 out of 1000 reviews
Rating 2 - Terrible. 150 out of 1000 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is just a good location
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel served the purpose and more
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Budget hotel with good location by the beach. Ideal stay over as we were catching the train to France the next day.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay .good budget hotel ,nice and clean room,helpful staff ,good evening entertainment,good help yourself breakfast
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was as expected and clean and good location for le shuttle
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good i enjoyed it with familly aswell
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Could not complain for the price and the hotel is in a great location
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Amenities
Disliked: Property conditions & facilities
If you’re looking for a functional place to stay close to the harbour then it’s perfect! Walkable.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Perfectly fine for a night. Room was clean and well appointed
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room amazing staff and breakfast bang bang
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Staff we very friendly and helpful, Carpark needs repairing. Lovely sea view, Enjoyed stay.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Disliked: Cleanliness
Iv coming to burstins for over 40 years on and off it never changes we love the area it never changes
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great location near harbour and shops. Slightly tired decor but for the price was value for money. Staff very friendly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Great affordable hotel
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Good value for what you pay out. The property is dated and really needs air conditioning in the Restaurant the food was very basic but delicious. Bedrooms and bathrooms could do with revamp the corridors where shockingly bad.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Nice room, good professional reception staff, bar staff and maintenance staff
Stayed 1 night in May 2026
Verified review

4/10 Poor

Disliked: Property conditions & facilities
The pet and mattress were so uncomfortable we hardly slept. The staff were friendly upon arrival
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Lovely view over the harbour. Parking situation very bad. Breakfast was good. Staff friendly but not very well informed.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Staff were great, room was clean, nice buffet breakfast and bar. The only downside is the decor, it is very dated, it was a bit like stepping back in time to the 70’s but location was great so would probably go back if in that area again.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Helpful staff at reception and clean room
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have always had a nice room with a bath and a sea view. The pool, sauna, entertainment and lounges are a great bonus. The room was clean, staff are always friendly
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
Very basic and a little run down but clean and what was needed. Parking is horrendous due to limited spaces so this would put me off booking again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Grand Burstin Hotel in Folkestone. The location is perfect, the staff were friendly and helpful, and our room was clean and comfortable. The rooms are offered at a sensible price. Excellent value for money overall. Highly recommend for a relaxing short break!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
we didnt use any facilities just the room the room was nice and clean the staff friendly and hotel great location
Stayed 2 nights in May 2026