With a stay at Burlington Hotel, Best Western Premier Collection in Folkestone, you'll be in the business district, within a 15-minute drive of Dover Western Docks Cruise Terminal and Lower Leas Coastal Park. .This hotel is 11 mi (17.7 km) from Dover Castle and 11.2 mi (18 km) from White Cliffs of Dover.
What's nearby
Lower Leas Coastal Park - 1 min walk - 0.1 miles
Sandgate Beach - 3 min walk - 0.2 miles
Leas Cliff Hall - 7 min walk - 0.4 miles
Folkestone Beach - 3 min drive - 1.2 miles
Folkestone Harbour - 3 min drive - 1.3 miles
Getting around
Folkestone Central Station - 15 min walk
Restaurants
The Bouverie Tap - 9 min walk
Papas Fish & Chips - 11 min walk
The Radnor Arms - 10 min walk
The Chambers - 11 min walk
Subway - 14 min walk
About this property
Burlington Hotel, Best Western Premier Collection
Victorian hotel with bars and a 24-hour front desk
Burlington Hotel, Best Western Premier Collection offers 58 accommodations with laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.
This Folkestone hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 58 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this Victorian hotel include wedding services and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 10 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
Bay Tree Bar and Grill - This cocktail bar specializes in British cuisine.
24-hour room service is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Wheelchair-accessible parking available
Food and drink
Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 16.95 per person
2 bars/lounges
A restaurant
Restaurants on site
Bay Tree Bar and Grill
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Wedding services
Business services
Conference space
Meeting rooms
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
1 building
4 floors
Banquet hall
Built in 1880
Smoking not allowed
Victorian architecture
Room amenities
Bedroom
Premium bedding
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels provided
Entertainment
LCD TV with digital channels
Food and drink
24-hour room service
Electric kettle
More
Desk
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop-compatible safe
Phone
Portable fan
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:
One of the dining venues
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately GBP 16.95 per person
Pet fee: GBP 20.00 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Property is also known as
Burlington Folkestone
Burlington Hotel Folkestone
Best Western Plus Burlington Hotel Folkestone
Best Western Plus Burlington Folkestone
Best Western Plus Burlington Hotel
Burlington Hotel Best Western Premier Collection
Burlington Hotel, Best Western Premier Collection Hotel
Burlington Hotel, Best Western Premier Collection Folkestone
Burlington Hotel, Best Western Premier Collection Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 584 out of 1003 reviews
10 - Excellent
584
Rating 8 - Good. 302 out of 1003 reviews
8 - Good
302
Rating 6 - Okay. 77 out of 1003 reviews
6 - Okay
77
Rating 4 - Poor. 27 out of 1003 reviews
4 - Poor
27
Rating 2 - Terrible. 13 out of 1003 reviews
2 - Terrible
13
9.4/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
Reviews
10/10 Excellent
Paul
Oct 24, 2025
Paul
Stayed 2 nights in Oct 2025
6/10 Okay
Charles
Oct 24, 2025
Charles
Stayed 1 night in Sep 2025
8/10 Good
Jill
Oct 24, 2025
Liked: Cleanliness, staff & service, room comfort
Lovely old property. Floors creaked but otherwise quite quiet. Staff were friendly. We didnt eat there so can't comment on the food.
Very close to the seafront & walked along there to the main town, which only took about 20 minutes. Would stay there again.
Beautiful, spacious room with four poster bed, sitting area and a huge bathtub. Overlooked a park so very peaceful. Bathroom was huge with double sinks and a walk in shower. Best night’s sleep I’ve had in a hotel room for many years! Would definitely return and stay longer next time!
Reception staff got a room ready for us to use earlier than the check in as we needed to change for a wedding.
Manager went out of his way to make us sandwiches as we arrived when the restaurant was closed.
The staff truly went out of their way to ensure we had a comfortable stay.
Brilliant stay from the beginning, reception staff friendly and attentive. The room was beautiful, and very cosy (four poster bed). It was old fashioned in style but I think that was the point, and it works very well. It was a lovely mix of modern and old. The bathroom was huge, and still had original plumbing features (vintage taps etc) but were brilliantly preserved. Easy to get a taxi into Folkestone harbour (5 pound each way). Not a lot of parking but there is free parking a 2 minute walk away. We absolutely loved Folkestone and said we would come back, and we wouldn’t stay anywhere else but the Burlington.
Rooms were a good size and very clean. Staff were great. Amazing location if you like it quiet and walks by the sea. Main shopping area is also only a short walk away Had a fantasic time.
On arrival the receptionist was very friendly and helpful. He told us that parking is very restricted at the front of the hotel if you arrive later. However you can park in the road at the side of the hotel for free unless you are happy to pay £7.50 for a parking permit per night in the permit bays. We hadn’t pre-booked breakfast because we thought we could use our Expedia gold rewards of 20% off food but apparently breakfast isn’t included in that offer. However we were informed on arrival that it would be cheaper if we paid upfront rather than the next day. We stayed one night in a comfort room which was clean and comfortable. Breakfast was either buffet or order freshly cooked and plenty of choice on offer. Again the were staff very helpful and attentive.
Lovely old Victorian house converted into hotel- make sure you take the right elevator as two sides do not connect! Room was clean well appointed ( including a fan) for a warm night) and I was given my tub/ shower combo as ai had requested. Shame the water was not hot when I returned to my room at 11 pm. Breakfast very good with choices off menu and buffet for 14£ if booked night before. Lovely bar with excellent cocktails.
2 night stay while visiting for a friend's wedding. Room was clean and cozy. Staff were amazing. Very knowledgeable and incredibly attentive. Even going out of their way to bring us got breakfast items when we were running late on Sunday morning!