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Pier House Resort & Spa

4.0 star property

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Photo gallery for Pier House Resort & Spa

Private beach, white sand, sun loungers, beach umbrellas
Property video
Private beach, white sand, sun loungers, beach umbrellas
Room, 1 King Bed, Oceanfront | In-room safe, individually decorated, individually furnished, desk
Beach/ocean view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
$606
$539 nightly
$606 total
Total with taxes and fees
Jan 21 - Jan 22

Explore the area

View in a map
1 Duval St, Key West, FL, 33040
  • Place, Duval Street
    ‪1 min walk‬
  • Place, Mallory Square
    ‪1 min walk‬
  • Place, Key West Aquarium
    ‪2 min walk‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪10 min drive‬

Room options

View all photos for Junior Suite (Spa)

Television

Junior Suite (Spa)

9.2 out of 10
Wonderful
(38 reviews)
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront | In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Oceanfront

9.2 out of 10
Wonderful
(20 reviews)
  • 300 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Oceanfront

Balcony

Room, 2 Queen Beds, Oceanfront

9.0 out of 10
Wonderful
(6 reviews)
  • 300 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Traditional Room, 1 King Bed

7.8 out of 10
Good
(35 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (detele)

In-room safe, individually decorated, individually furnished, desk

Traditional Room, 2 Queen Beds (detele)

8.6 out of 10
Excellent
(37 reviews)
  • 279 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Lanai)

Terrace/patio

Room, 1 King Bed (Lanai)

8.0 out of 10
Very good
(22 reviews)
  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Lanai)

Balcony

Room, 2 Queen Beds (Lanai)

9.0 out of 10
Wonderful
(39 reviews)
  • 345 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Lanai

Shower, designer toiletries, hair dryer, bathrobes

Room, 1 King Bed, Accessible, Lanai

8.0 out of 10
Very good
(2 reviews)
  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Lanai

Balcony

Room, 2 Queen Beds, Accessible, Lanai

9.4 out of 10
Exceptional
(3 reviews)
  • 345 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Oceanfront

Balcony

Room, 1 King Bed, Accessible, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • 345 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (RI Shower)

Television

Suite, Multiple Beds (RI Shower)

  • 1200 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Traditional Room, 1 King Bed, Accessible

Shower, designer toiletries, hair dryer, bathrobes

Traditional Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Accessible (Spa)

Television

Junior Suite, Accessible (Spa)

8.4 out of 10
Very good
(5 reviews)
  • 500 sq ft
  • Sleeps 2
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, 1 Bedroom (2 Queens)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Bedroom (2 Queens)

10.0 out of 10
Exceptional
(2 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (1 King)

Television

Suite, 1 Bedroom (1 King)

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Pure Wellness Spa)

Television

Junior Suite (Pure Wellness Spa)

9.4 out of 10
Exceptional
(9 reviews)
  • 500 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, Multiple Beds, Oceanfront

Suite, Multiple Beds, Oceanfront | In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Oceanfront

  • 1200 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Suite, Oceanfront

Deluxe Suite, Oceanfront | In-room safe, individually decorated, individually furnished, desk

Deluxe Suite, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • 500 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Oceanfront

Beach/ocean view

Suite, Oceanfront

  • 500 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Dockside)

Suite (Dockside) | Balcony

Suite (Dockside)

  • 500 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, Oceanfront

Luxury Suite, Oceanfront | Bar (on property) | 2 bars/lounges, poolside bar, beach bar

Luxury Suite, Oceanfront

  • 1200 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite (Beach Dockside)

  • Sleeps 1
  • 1 King Bed

Suite (Hemingway)

  • Sleeps 1
  • 1 King Bed

Suite, 1 Bedroom (Spa One Bedroom)

  • Sleeps 1
  • 1 King Bed

Suite (Sunset Dockside)

  • Sleeps 1
  • 1 King Bed

Similar properties

Exterior
Hyatt Centric Key West Resort and Spa
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.5 out of 5, Wonderful, 1,003 reviews
$601 nightly
The price is $676
Jan 28 - Jan 29
Total with taxes and fees
Hyatt Centric Key West Resort and Spa

About the neighborhood

Key West

With a stay at Pier House Resort & Spa, you'll be centrally located in Key West, steps from Waterfront Playhouse and Key West Shipwreck Museum. .This beach resort is 0.1 mi (0.2 km) from Mallory Square and 0.2 mi (0.3 km) from Museum of Art & History at the Custom House.
View more Resorts in Key WestOpens in a new window

What's nearby

  • Duval Street - 1 min walk - 0.0 miles
  • Mallory Square - 1 min walk - 0.1 miles
  • Key West Aquarium - 2 min walk - 0.1 miles
  • Key West Shipwreck Museum - 2 min walk - 0.1 miles
  • Harry S. Truman Little White House - 6 min walk - 0.4 miles

Getting around

  • Key West Intl. Airport (EYW) - 14 min drive

Restaurants

  • ‪Hog's Breath Saloon - ‬2 min walk
  • ‪Bagatelle - ‬1 min walk
  • ‪El Meson De Pepe's Restaurant & Bar - ‬1 min walk
  • ‪The Retro Room - ‬3 min walk
  • ‪Two Friends Patio Restaurant - ‬2 min walk

About this property

Pier House Resort & Spa

On private beach with outdoor pool, near Waterfront Playhouse
Pier House Resort & Spa offers 142 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

A private beach and a health club are featured at the resort. An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, The Spa at Pier House. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.
Make yourself at home in one of the 142 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including a health club and an outdoor pool. Additional features at this resort include concierge services, a hair salon, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the resort's room service (during limited hours). Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Full breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Key West? This resort has 2605 square feet (242 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Chart Room Bar - Overlooking the ocean, this bar specializes in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar.
Beach Bar - This beachfront bar specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Open daily.
One Duval - This restaurant is located on the beach and specializes in Caribbean cuisine. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Parking and transportation

  • Uncovered self parking on site (USD 40 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: USD 8 to 18 per person
  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beach Bar
  • Chart Room Bar
  • One Duval

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,605 square feet of conference space
  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Low-height counter and sink (32 inches high)
  • Low-height door lock
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 5 buildings
  • 5 floors
  • Banquet hall
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 20 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 67.50 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 8 to 18 per person
  • Uncovered self parking fee: USD 40 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

House Pier
Pier House
Pier House Key West
Pier House Resort
Pier House Resort Key West
Pier Resort
Resort Pier
Pier Hotel Key West
Pier House Hotel Key West
Pier House Key West Florida
Pier Key West
Pier House Resort Spa
Pier Hotel Key West
Pier Key West
Pier House Key West Florida
Pier House Resort & Spa Resort
Pier House Resort & Spa Key West
Pier House Resort & Spa Resort Key West

Pier House Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 714 out of 1025 reviews
Rating 8 - Good. 175 out of 1025 reviews
Rating 6 - Okay. 78 out of 1025 reviews
Rating 4 - Poor. 40 out of 1025 reviews
Rating 2 - Terrible. 18 out of 1025 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Theresa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was the best. The beach access was great! The bed was extremely firm and the pillows were very heavy and thick. Some updates are definitely needed as the furniture in the room and bathroom need it especially for the price you pay. There is nothing in the room to tell you about the restaurant or how to call the spa in the hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

christine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location , very walkable to so much. Staff was very friendly. I felt very safe venturing out by myself . We will definitely be back
Stayed 2 nights in Oct 2025

10/10 Excellent

Katina L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay. Property and proximity both very good. Staff friendly. Beautiful views
Stayed 4 nights in Oct 2025

10/10 Excellent

Vincent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

4/10 Poor

piero

Traveled with family
Tvs don't work. Not enough towels. Front desk not properly trained.
Stayed 4 nights in Oct 2025

8/10 Good

Curtis

Stayed 6 nights in Oct 2025

6/10 Okay

Leonard

Disliked: Staff & service
The hotel continue to charge my account every night for the room even though it’s was paid in full through Expedia . Every time I confront the front desk they said they fix the problem and the charges will be dropped. And I’m still waiting for the dropped charges . Something should be done for the losses
Stayed 3 nights in Oct 2025

10/10 Excellent

Claudia

Stayed 2 nights in Sep 2025

2/10 Terrible

Robyn

Traveled with group
Disliked: Staff & service
Rooms were aged. TV did not work. No desk space or room to work. Rude hotel staff. No privacy on the balcony - our neighbor was so close they were basically on our balcony with us. Didn’t replace towels when room was cleaned. Not worth the money at all!!
Stayed 1 night in Oct 2025

8/10 Good

Thomas

Stayed 4 nights in Oct 2025

10/10 Excellent

Donna

Stayed 5 nights in Oct 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent, except poor TV service in room.
Stayed 5 nights in Oct 2025

10/10 Excellent

Lora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place. We will return.
Stayed 6 nights in Oct 2025

10/10 Excellent

mary, Cedar Lake

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Love this hotel. It’s outdated for the price but I still love the location
Stayed 5 nights in Sep 2025

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 3 nights in Oct 2025

6/10 Okay

Robert

Liked: Cleanliness, amenities
Was lead to believe we would get a resort credit on each room I booked (2), as it was stated on my reservation but found out it’s only for the VIP Gold member of Expedia. Charging for parking on top of the high nightly rates is ridiculous. Mattress are worn where you feel the indents on each side with a raise in the middle, plus the slip off the wooden platform making it difficult to get on. Folio was $73 higher on each room when I checked out so now I have a call in for an explanation
Stayed 3 nights in Oct 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay. Congenial staff not nickel and dime ing you to death which was really nice.
Stayed 2 nights in Sep 2025

8/10 Good

Ericka

Liked: Cleanliness, property conditions & facilities
Great location, walkable to everywhere!
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location—Duval street, the Seaport and shopping and restaurants were only a couple blocks away. It’s easy to get anywhere and the CVS across the street is convenient for snacks, mixers and whatever you need. Resort has a tropical vibe with lush scenery, water views and a private beach, which is rare in Key West. Excellent dining experience at One Duval—we dined alfresco on the water. Opt for a room with a balcony to overlook the water—it’s a great view to wake up to. We also went during off season (late Sept-early Oct), which made it easy to get the best seats in any restaurant (try Latitudes on the Sunset Key) and enjoy excursions with minimal people.
Stayed 5 nights in Sep 2025

6/10 Okay

Gina

Liked: Room comfort
Disliked: Cleanliness, staff & service
Glass shower door coming unhinged. Lights outside our building not working and extremely dark on stairwells. Iguanas defecating all around pool. Not cleaned up all day. Pointed out to pool person who took a guest towel and picked up one area and left the rest. Have stayed at Pier House several times. Disappointed this time.
Stayed 4 nights in Sep 2025

10/10 Excellent

Dawn

Liked: Amenities
Great and fabulous staff
Stayed 10 nights in Sep 2025

8/10 Good

Sheila F

Stayed 3 nights in Sep 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 3 nights in Sep 2025

8/10 Good

Christina

Liked: Staff & service, room comfort

Great Staff, Comfortable but Outdated

The staff were very kind! The rooms are comfortable for the most part. We had the lanai room that sat right above a pond with turtles and fish which was nice. Some things to note: the crowd is a bit older at this resort, the resort itself is nice but outdated a bit, One Duval restaurant is onsite and great! The room we had, has skylights and was very bright so if you like to darker the room to sleep in, this is something to consider. The location was fantastic, you are at the northern most part of Duval St. Right across from Two Friends Patio restaurant.
Stayed 4 nights in Sep 2025

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was fine
Stayed 2 nights in Sep 2025