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Hotel Santana

3.0 star property

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Photo gallery for Hotel Santana

Terrace/patio
Restaurant
Terrace/patio
Coffee shop
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Bar
  • Laundry
The current price is $118
$96 nightly
$118 total
Total with taxes and fees
Jun 19 - Jun 20

Explore the area

View in a map
Calle 30 de Junio, Flores, Peten
  • Place, Flores Dock
    ‪2 min walk‬
  • Place, Las Guacamayas Biological Station
    ‪3 min walk‬
  • Place, Church of Our Lady of the Remedies
    ‪3 min walk‬
  • Airport, Flores (FRS-Mundo Maya Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Terrace/patio

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Lake view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 3 Double Beds

Standard Double Room, 3 Double Beds | In-room safe, desk, free WiFi, bed sheets

Standard Double Room, 3 Double Beds

8.6 out of 10
Excellent
(8 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds
  • Free WiFi

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The price is $93
Jun 19 - Jun 20
Total with taxes and fees
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About the neighborhood

Flores

With a stay at Hotel Santana in Flores, you'll be just steps from Flores Dock and Church of Our Lady of the Remedies. .This beach hotel is 29.9 mi (48.1 km) from Tikal National Park and 0.4 mi (0.6 km) from Las Guacamayas Biological Station.

What's nearby

  • Flores Dock - 2 min walk - 0.1 miles
  • Las Guacamayas Biological Station - 3 min walk - 0.2 miles
  • Church of Our Lady of the Remedies - 3 min walk - 0.2 miles
  • Lake Petén Itzá - 8 min walk - 0.5 miles
  • Maya Mall - 10 min walk - 0.5 miles

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 10 min drive

Restaurants

  • ‪Maracuyá - ‬6 min walk
  • ‪Cafe Recuerdito - ‬1 min walk
  • ‪Macaw Restobar - ‬2 min walk
  • ‪Doña Goya - ‬4 min walk
  • ‪Raices Bar & Grill - ‬2 min walk

About this property

Hotel Santana

Hotel Santana offers 34 air-conditioned accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 34 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk.
Hotel Santana has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 1990
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Santana Flores
Santana Flores
Hotel Santana Hotel
Hotel Santana Flores
Hotel Santana Hotel Flores

Hotel Santana Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 83 out of 151 reviews
Rating 8 - Good. 41 out of 151 reviews
Rating 6 - Okay. 17 out of 151 reviews
Rating 4 - Poor. 6 out of 151 reviews
Rating 2 - Terrible. 4 out of 151 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gladys

Liked: Cleanliness, amenities, property conditions & facilities
Front lake stay, clean room, friendly staff. Loved this hotel.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ruth Vanesa

Liked: Cleanliness, staff & service, amenities
Clean room, great staff and wonderful views.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and service was excellent, we were helped with tours and taxis. Would stay again but remember your noise machine!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities
Beautiful hotel. Clean and food delicious
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay while we explore Tikal.
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Troy E

Liked: Cleanliness, staff & service
The room is very basic but with a nice view and balcony if you are facing the lake. Staff were all very kind. But I wouldn’t stay here again because there is a nightclub directly across the street that BLASTS music into the street until at least 1am. Had to sleep with noise cancelling headphones and still could hear the noise.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
My favourite hotel in Guatemala. The view from the balcony was excellent, overlooking the lake with the hammock, chairs and table. The room was clean and spacious. The bathroom had good running water and warm water. The breakfast allows you to choose food from the cafe next door which was good quality and mixed options.
Breakfast
Balcony
Balcony
Christmas
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities
The hotel is in a perfect spot very convenient.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the breakfast and that it is close to the lake.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Glendy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff at check in was excellent very friendly. Room was very clean & great size, very comfortable beds
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay here. The hotel was clean and quiet. We appreciated the water being available. The restaurant was also good.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noce place to stay in Flores
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

William

Great Bar
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Carll

Liked: Cleanliness, staff & service, property conditions & facilities
After the el mirador trek I stayed at hotel Santana and it was a very pleasant surprise. Excellent staff and the room was clean and beautiful with a great view. The restaurant below was very good also. I would stay there again in a heartbeat. Very nice.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Sherlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right in the edge of the lake, so the views were spectacular and the area was very walkable. It also was close to many restaurants and shops and even had a restaurant onsite.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Evelyn

Nice dining area on lakeside patio. Breakfast included in price of hotel.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service
Good location within the island of Flores
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Maria

Hotel staff was not very kind. Didn’t have a good experience in regards to hospitality. We did our best to avoid staff because of that. Aside from that
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Andrea

Liked: Staff & service, property conditions & facilities
We loved this hotel. It makes you feel like home!
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Santana is in such a good spot on the island. It is around a lot of good restaurants and its restaurant is excellent as well as we learned from our breakfast that was included. We had a beautiful view from our room and had a very smooth checkin and overall experience there on the lake!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Dery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place. Great views and staff
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Yutselys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was very clean, professional customer service. Location was great, view espectacular from room balcony. Close to everything and safe.
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

SERGIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, nice location and view from room. Room OK, services OK.
Stayed 1 night in Sep 2023