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Hotel Santana

Property class: 3

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Photo gallery for Hotel Santana

Terrace/patio
32-inch flat-screen TV with cable channels, TV
Balcony
Outdoor pool
Coffee shop

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Bar
  • Laundry
$117
$96 nightly
$117 total
Total with taxes and fees
May 22 - May 23

Explore the area

View in a map
Calle 30 de Junio, Flores, Peten
  • Place, Flores Dock
    ‪2 min walk‬
  • Place, Church of Our Lady of the Remedies
    ‪3 min walk‬
  • Place, Las Guacamayas Biological Station
    ‪3 min walk‬
  • Airport, Flores (FRS-Mundo Maya Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Terrace/patio

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Lake view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double Room, 3 Double Beds

Standard Double Room, 3 Double Beds | In-room safe, desk, free WiFi, bed sheets

Standard Double Room, 3 Double Beds

8.6 out of 10
Excellent
(8 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds

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The price is $130
May 1 - May 2
Total with taxes and fees
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About the neighborhood

Flores

With a stay at Hotel Santana in Flores, you'll be just steps from Flores Dock and Church of Our Lady of the Remedies. .This beach hotel is 29.9 mi (48.1 km) from Tikal National Park and 0.4 mi (0.6 km) from Las Guacamayas Biological Station.

What's nearby

  • Flores Dock - 2 min walk - 0.1 miles
  • Church of Our Lady of the Remedies - 3 min walk - 0.2 miles
  • Las Guacamayas Biological Station - 3 min walk - 0.2 miles
  • Lake Petén Itzá - 8 min walk - 0.5 miles
  • Maya Mall - 10 min walk - 0.5 miles

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 10 min drive

Restaurants

  • ‪Maracuyá - ‬6 min walk
  • ‪Cool Beans - ‬6 min walk
  • ‪Doña Goya - ‬4 min walk
  • ‪La casa de Enrico - ‬3 min walk
  • ‪Cafe Recuerdito - ‬1 min walk

About this property

Hotel Santana

Hotel Santana offers 34 air-conditioned accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 34 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk.
Hotel Santana has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 1990
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Santana Flores
Santana Flores
Hotel Santana Hotel
Hotel Santana Flores
Hotel Santana Hotel Flores

Hotel Santana Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 81 out of 149 reviews
Rating 8 - Good. 41 out of 149 reviews
Rating 6 - Okay. 17 out of 149 reviews
Rating 4 - Poor. 6 out of 149 reviews
Rating 2 - Terrible. 4 out of 149 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Christopher

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and service was excellent, we were helped with tours and taxis. Would stay again but remember your noise machine!
Stayed 2 nights in Jan 2026

10/10 Excellent

Susanna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
When visiting a new town in a foreign country we usually book only 1-2 nights at a hotel to try it out before booking more nights or moving on. We were happy to extend this stay from 2 nights to 5 after sleeping here 2 nights. The room on the 3rd floor lakeside was clean, had beautiful views, sunny, had air conditioning, hot water, daily housekeeping, blackout blinds, decent wi-fi, and free bottled water & shampoo. Staff were friendly enough. The restaurant offers several of their breakfast entrees free with the room and other choices are available for ~Q50-60. The pool deck is worn and the pool area is in a cramped space by US standards, but excellent by Central American standards. The only downside is the nightly bar music and partying that lasted til midnight on most nights, even weekdays. Some party houseboats leave from the dock outside the hotel. I saw similar noise concerns in reviews for most of the hotels on the island. I suspect any streetside room would have plenty of street notice from tuk tuks and motorcycles until 10pm or so and any hotel near a bar will have the music noise. If you need quiet and you want to stay on the island, your best bet is probably an inland alley away from the perimeter road. The island itself is mainly restaurants, hotels, and a few small stores. We hired a private lancha from the dock for a few hundred Q to spend 4 hours motoring us around the lake to Arcas, San Miguel, and the little Mayan museum on Isla Santa Barbara.
Stayed 2 nights in Jan 2026

6/10 Okay

Maria

Hotel staff was not very kind. Didn’t have a good experience in regards to hospitality. We did our best to avoid staff because of that. Aside from that
Stayed 2 nights in Nov 2025

10/10 Excellent

Ruth Vanesa

Liked: Cleanliness, staff & service, amenities
Clean room, great staff and wonderful views.
Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
My favourite hotel in Guatemala. The view from the balcony was excellent, overlooking the lake with the hammock, chairs and table. The room was clean and spacious. The bathroom had good running water and warm water. The breakfast allows you to choose food from the cafe next door which was good quality and mixed options.
Breakfast
Balcony
Balcony
Christmas
Stayed 1 night in Nov 2025

8/10 Good

Adrienne

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, beautiful location, and it was a refreshing stay after being out in a more rural area the week prior. I did end up leaving early, and only staying for one night instead of three, due to the noise from the nearby nightclub. I did read the reviews prior to staying, which indicated there was loud noise coming from the nightclub across the street, but I figured with earplugs I would not have a problem… Heads up, when they say there is loud music, we are talking wall vibrating, earth shaking, reverberating music throughout the room. My ear plugs did help somewhat, but I could feel the bass as I laid in bed trying to get to sleep. Not the hotel’s fault, which is why they still receive a four star review from me, but just beware it is not just “a little bit” of noise!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, property conditions & facilities
Beautiful hotel. Clean and food delicious
Stayed 2 nights in Nov 2025

10/10 Excellent

Sherlyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it!
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Stayed 1 night in Jul 2025

8/10 Good

Karen, Coquitlam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central
Stayed 1 night in Apr 2025

10/10 Excellent

Carll

Liked: Cleanliness, staff & service, property conditions & facilities
After the el mirador trek I stayed at hotel Santana and it was a very pleasant surprise. Excellent staff and the room was clean and beautiful with a great view. The restaurant below was very good also. I would stay there again in a heartbeat. Very nice.
Stayed 1 night in Jun 2025

4/10 Poor

Shuwei

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tracie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay here. The hotel was clean and quiet. We appreciated the water being available. The restaurant was also good.
Stayed 2 nights in Mar 2025

8/10 Good

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location for walkability to everything in Flores. Staff were very friendly and the included breakfast was excellent! Room was in decent condition, loved the hammock overlooking the lake on the balcony, but the room lacked a black out curtain and the bed sheets were thin. They arranged transport for us from the airport and back and that was great. LOTS of noise from the disco across the street, the boats playing music, and just general noise within the hotel and from the street. If you need quiet, would not recommend, but otherwise this was a good place to stay in Flores.

6/10 Okay

Erica

Stayed 2 nights in Apr 2025

8/10 Good

peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud thumping dance music going next door or below our room every night sometimes until 1 am.
Stayed 4 nights in Feb 2025

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel facilities were good, the staff excellent and the staff friendly. However if you want a good night sleep DO NOT stay at this hotel. There is a disco tech right across the street that provides more decibels of noise to 1AM than one can endure.
Stayed 3 nights in Feb 2025

10/10 Excellent

William

Great Bar
Stayed 2 nights in Feb 2025

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay while we explore Tikal.
Stayed 2 nights in Jan 2025

8/10 Good

Evelyn

Traveled with family
Nice dining area on lakeside patio. Breakfast included in price of hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel but a lot of noise outside. Not the hotels fault.
Stayed 3 nights in Jan 2025

4/10 Poor

Samuel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shower did not drain.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos A

Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cool places conveniently located on flores island. Everything is within walking distance. Cool shops, bars and dining options within blocks of this place. 24 front desk help. Friendly staff and just an over beautiful area. I couldn't believe my view from the 2nd story balcony with a hammock hanging. The lake is like 10-15 feet from your balcony. Super cool place
Stayed 2 nights in Dec 2024

6/10 Okay

Andrea

Traveled with family
Disliked: Staff & service
No vale el precio, mala atención del staff
Stayed 2 nights in Dec 2024