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4BR • Deluxe Palazzo • Iconic Views • Pitti Palace • Infra-red Sauna • Wine •

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Smart TV, books, stereo
Property video
Interior
4 bedrooms, in-room safe, iron/ironing board, free WiFi
Interior

Reviews

10 out of 10
Exceptional

Entire apartment

4 bedrooms4 bathroomsSleeps 122000 sq ft

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Firenze, Toscana
  • Place, Pitti Palace
    ‪3 min walk‬
  • Place, Ponte Vecchio
    ‪3 min walk‬
  • Place, Uffizi Gallery
    ‪8 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪13 min drive‬

Room options

Similar properties

About the neighborhood

Florence

With a stay at this apartment, you'll be centrally located in Florence, steps from Pitti Palace and 4 minutes by foot from Ponte Vecchio. .This apartment is 0.4 mi (0.6 km) from Uffizi Gallery and 0.5 mi (0.9 km) from Piazza di Santa Maria Novella.

What's nearby

  • Pitti Palace - 3 min walk - 0.2 miles
  • Ponte Vecchio - 3 min walk - 0.2 miles
  • Piazza Santo Spirito - 3 min walk - 0.2 miles
  • Uffizi Gallery - 8 min walk - 0.5 miles
  • Piazza della Signoria - 8 min walk - 0.5 miles

Getting around

  • Unità Tram Stop - 13 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 16 min walk
  • Florence Airport, Peretola (FLR) - 27 min drive

Restaurants

  • ‪Gusta Pizza - ‬3 min walk
  • ‪Osteria del Cinghiale Bianco - ‬4 min walk
  • ‪Ditta Artigianale - ‬1 min walk
  • ‪Caffe pitti - ‬2 min walk
  • ‪Trattoria Cammillo - ‬3 min walk

About this property

4BR • Deluxe Palazzo • Iconic Views • Pitti Palace • Infra-red Sauna • Wine •

Piazza Pitti 22

This wonderful spacious and sophisticated 4 bedroom home, located in the beautiful plaza of Piazza Pitti directly in front of the famous Pitti Palace, 5 minutes walking distance from Ponte Vecchio and just 10 minutes from Piazza Signoria.

Piazza Pitti 22 is an apartment that offers its guests the perfect blend of old and new. There is taste and elegance in every detail and combines contemporary design and style, alongside the structure’s original renaissance features.

Overview:

The apartment of 2,000 sq. ft. (with elevator/lift) is situated on the 3rd floor of an historical building dating back to the 17th Century. It has been lovingly designed to provide a unique environment to bring people together to share memorable moments.

The property can accommodate 8 guests in 4 double suites (with an additional 4 guests on 4 single sofa-beds split between the master bedroom and living room) and is just perfect for large groups of friends or a family wishing to share in totally privacy one large “home”.

All bedrooms, apart from one, have en-suite bathrooms, with toilet and spacious walk-in shower. The Guicciardini Suite and its bathroom can be accessed from the main living room. The bathroom is not ensuite but thanks to there being a main door between the living room and the rest of the apartment, guests using this bedroom/bathroom benefit from total privacy.

Internal Description:

The apartment is composed by one main living room that boasts magnificent frescoes on the ceiling and original columns which date back to the 17th Century when the building was first constructed as a theatre. The windows in this room, as well as the other 4 front facing windows of the flat, offer splendid views directly onto the impressive Palazzo Pitti, the home of the Medici family during Renaissance times.

The living room is well equipped and offers two bar areas: one for preparing hot drinks and the other for making cocktails as there is a small fridge.
There is a wonderful open plan kitchen and dining area which boast a beautiful stainless-steel worktop and a handcrafted wooden table with seating to accommodate up to 12 people.

The apartament can accomodate up to 8 guests all in private suites plus 4 other guests for a maximum capacity of 12.

Regarding the bedrooms one of the rooms is located off the living room (with a large French size bed), one off the kitchen and the other two are located off the main corridor.

These last two rooms can be made up as doubles or with twin beds. There are two single sofa beds in the latter more spacious bedroom, the Master Suite. The property has been furnished with a great attention to detail and boasts stylish light fittings and quality furniture.

The apartment also offers an infra-red sauna room (for up to 2 guests at a time) . The infra-red sauna is available free of charge to all guests and after a busy day exploring Florence you can relax here reading a book or listening to your favorite music.

Location:
The apartment is exceptionally well situated for sightseeing with many of Florence’s attractions just minutes away. Within a very short distance you will find Palazzo Pitti, Ponte Vecchio, Piazza della Signoria and the world famous Uffizi Art Gallery, the Bargello, Santa Croce and of course the Duomo, Florence’s main cathedral. There are numerous shops , supermarkets, bars, restaurants, artisan workshops and so much more to discover all within a few minutes' radius of the apartment too.

There is a fire extinguisher, smoke alarm and carbon monoxide detector in the apartment.

Additional Amenities:
- WI-Fi throughout
- A/C (Air Conditioning throughout)
- Smart TV (living room and bedrooms)
- Quality linens & towels

This apartment is your own private sanctuary — a comfortable, secure space where you can truly feel at home. Enjoy complete privacy and make yourself comfortable, just as you would in your own home.

Your reservation includes:

* Final cleaning
* All linens & towels:
Linens: 1 set of linens per bed
Towels: 3 towels per person: small towel, hand towel, bath towel
* Welcome kitchen amenities (coffee pods, tea, sugar, salt, pepper, olive oil, vinegar, paper napkins, kitchen roll, washing up liquid and dishwasher tablets
* Welcome toiletries (shampoo, shower gel, lotion, soap)
*Bathrooms: mini toiletries including shower gel, shampoo, soap, body lotion, toilet tissue and a hairdryer (in each main bathroom), 2 rolls of toilet paper
*Laundry: washing machine pods
*General: plug in mosquito repellent, umbrellas
* Complimentary maid service every 8 nights
* Digital Handbook: you’ll receive a digital guide before arrival with handy information on how to access the apartment, local recommendations, tips for exploring Florence & Tuscany and much more!

Please remember to bring your own cables, chargers, and electrical adaptors for the European-style plug/socket.

Who we are:
This apartment is part of a luxury portfolio of carefully selected homes. Our mission is to buy and renovate old apartments in Florence city centre to recreate stunning upmarket retreats that blend unique design, luxury, legacy, Italian lifestyle and passion.

Our Complete Portfolio of Apartments in Florence:

Two Bedroom (Sleeps 4)
Altana Visconti: https://www.vrbo.com/296168
Casamanda: https://www.vrbo.com/3417330
Lungarno Guicciardini: https://www.vrbo.com/4187633
Unicko: https://www.vrbo.com/1751776
Medici Historical Home: https://www.vrbo.com/5171649

Three Bedroom (Sleeps 6):
Oltrarno VM48: https://www.vrbo.com/3650679
G9 Vasari View: https://www.vrbo.com/3732913
Ponte Vecchio Panorama: https://www.vrbo.com/4418765

Four Bedroom (Sleeps 8 + 12)
Palazzo Tintori Garden: https://www.vrbo.com/3434092
Piazza Pitti 22: https://www.vrbo.com/504410

Five Bedroom (Sleeps 10 + 2)
Santa Croce Historical Home: https://www.vrbo.com/4921682

Discover the experiences in Florence and let inspiration guide you!

✔ Cooking Classes and Private Chef
✔ VIP Wine Tours at the Family Winery in Chianti (Fattoria Montecchio)
✔ Authentic Truffle Hunting in the Tuscan hills near San Miniato
✔ Fully personalized guided city tours (also tailored for kids!)
✔ Personalized in-home massages
✔ Private Perfume Experience
✔ Art & History Classes
✔ Private Italian Language Tuition

Travelling with Infants? Let us know in advance if you need:

- Baby Cot
- Highchair
- Stroller
- A babysitting service

Please note that each item is €70/week and there is a one-time delivery fee for the order of €20.

Grocery Delivery: Want to arrive to a stocked kitchen? We offer a pre-arrival grocery service. Minimum charge: €30–50 + grocery costs

Guests are advised that the bathroom supplies and changes of linens/towels are only replenished complimentary if you book for 8 nights or more.

Maid Service: Extra cleaning / Linen Change is available upon request:

Cleaning: €25/hr (min 4 hrs)
Full linen change: €25/bedroom & €25/bathroom

How to Check In:

✔ Please provide your arrival time in Florence, including flight or train details.
✔ Standard check-in is from 4:00 PM to 7:30 PM, with a supplement for arriving later than 7:30PM or delaying the agreed Check In time.
✔ Luggage drop off is available if you arrive before 4:00PM
✔ We will reconfirm a check-in time based on our availability.
✔ Our check-in ambassador will personally welcome you at the apartment entrance.

Arrival Information:

Arriving in Florence:
Florence is well connected to all major cities in Italy (Rome, Milan, Naples and Venice) by extensive, well maintained motorways and efficient and fast train connections. However, if you are travelling with young children or have lots of luggage or wish for a stress-free experience, we recommend booking a private car with driver service. The apartment is a short taxi ride from the Florence train station Santa Maria Novella and Florence Airport.

Travelling by train: We recommend consulting www.trenitalia.com

Private Car Service with English Speaking Driver (available throughout Tuscany and beyond). Hire in Italy is a local limo company that can organise all your transport requirements. Explore the options and take advantage of sightseeing en route during your arrival transfer! An extra benefit that is not possible by train. Whether you need a simple transfer service or you are looking to discover the hidden gems of Tuscany, please contact Hire in Italy for a quote with the code FLH.

Parking in Florence:
Florence’s historical centre is a Restricted Traffic Zone so if you are planning to arrive by car please let us know in advance so that we can recommend a parking area that is only a 5 minute walk from the apartment.

General note about Florence:

Florence in recent years has seen a significant increase in second-home owners and foreign buyers purchasing apartments to list as rental properties. Many of these apartments are also in very poor condition—often dating back to the 1970s and 1980s—and these older styles are generally not suitable for modern short-term rentals without significant renovation. This ultimately means that renovations and construction work are ongoing throughout the city and owners carrying out said works are under no obligation to inform other residents in the building, nor to provide details on the duration of the works or when the noisiest phases will occur. Florence city council allows construction and building work to take place Monday-Sunday, 8am to 8pm. It is an ongoing challenge when construction work takes place in a building where we own a luxury apartment and we apologise in advance if this happens during your stay. We will continue to strive to do our utmost to assist our clients if renovation construction work is taking place in the building where you are staying but unfortunately we cannot promise to know about said work prior to your arrival for the reasons stated above. Thank you for your understanding.
Make yourself comfortable in this air-conditioned apartment, featuring a kitchen with a refrigerator and an oven. Complimentary wireless internet access keeps you connected, and a Smart television is provided for your entertainment. The bathroom has a jetted bathtub and a bidet. Conveniences include a safe and a microwave, and housekeeping is provided on request.
Don't miss out on recreational opportunities including a sauna and a fitness center.
Featured amenities include limo/town car service, laundry facilities, and an elevator.

Property amenities

Pool/Spa

  • Massage
  • Sauna

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Limo/town car service
  • Car available
  • Car not required
  • Onsite parking options include a garage

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Spices
  • Stovetop
  • Toaster

Dining

  • Chef service
  • Dining table

Bedrooms

  • 4 bedrooms
  • Bedsheets provided
  • Sofa bed

Bathroom

  • 4 bathrooms
  • Bidet
  • Hair dryer
  • Jetted bathtub
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • Books
  • Smart TV with cable/satellite channels
  • Stereo

Laundry

  • Laundry facilities
  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • 2 pets total (up to 22 lbs per pet)

Suitability/Accessibility

  • Elevator (24 inch wide door)
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Smoking not allowed

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Iron/ironing board
  • Meal delivery service
  • Safe

Location highlights

  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping mall

Things to do

  • Farming classes
  • Gym
  • Cycling nearby
  • Ecotours nearby
  • Golfing nearby
  • Horseback riding nearby
  • Motor boating nearby
  • Swimming nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher
  • Deadbolt lock

General

  • Bed sheets changed on request
  • Comprehensive recycling policy
  • Double-glazed windows
  • Farming classes
  • Housekeeping (on request)
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Towels (changed on request)
  • Unit size: 2,000 square feet

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
2 total (up to 22 lbs per pet)
Note from host: Please ask about pets so we can confirm yes or no

Children and extra beds

Children are welcome

Events

Events allowed: family gatherings, birthday parties, weddings
No loud music and must ask us first for permission

Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 20
Note from host: No loud music and must ask us first for permission
Long-term renters welcome
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and a deadbolt lock
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017C2KBVINF5P

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed USD 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Pitti Your Luxury Property Florence Infra red Sauna Apartment
Pitti Your Luxury Property Infra red Sauna Apartment
Pitti Your Luxury Property Florence Infra red Sauna
Pitti Your Luxury Property Infra red Sauna
Pitti Your Luxury Property in Florence With Infra red Sauna
Pitti Your Luxury Property in Florence With Infra red Sauna

4BR • Deluxe Palazzo • Iconic Views • Pitti Palace • Infra-red Sauna • Wine • Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 77 out of 79 reviews
Rating 8 - Good. 0 out of 79 reviews
Rating 6 - Okay. 1 out of 79 reviews
Rating 4 - Poor. 1 out of 79 reviews
Rating 2 - Terrible. 0 out of 79 reviews

10/10

Cleanliness

Reviews

10/10 Excellent

Kathy C.

Stayed 5 nights in Jan 2026

10/10 Excellent

Alan D.

Liked: Cleanliness
There is no better way to experience Florence. This property is beautiful and perfectly located, and it comfortably accommodated our group of 11. The host is very attentive.
Stayed 8 nights in Dec 2025

10/10 Excellent

jeff p.

Liked: Cleanliness
Wonderful experience in the Florance. Staying across from the Pitti was perfect. Great location for us.
Stayed 3 nights in Aug 2025

10/10 Excellent

Isaac I.

Liked: Cleanliness
The property was amazing! The location, aesthetic and everything else was better than we imagined. Erika was fantastic and super responsive to anything we needed. I would definitely stay here again and recommend it to anyone visiting Florence!
Stayed 4 nights in Jul 2025

10/10 Excellent

Will K.

Liked: Cleanliness

Will Kendall

Absolutely wonderful stay.
Stayed 4 nights in Jul 2025

10/10 Excellent

Karyn C., Ridgeland, MS

Liked: Cleanliness

Fabulous Villa in Florence

This luxury home was the PERFECT place for our group of 4 couples to stay in Florence. Everything was first rate, in terms of location, amenities, communication, and the wine was fabulous as well. Would highly recommend!
Stayed 5 nights in Jun 2025

10/10 Excellent

John H.

Liked: Cleanliness

Graduation Trip for our Excellent Students

Family trip to Italy to celebrate our Graduates!Fantastic location across from Palazzi Pitti and close Ponte Vecchio. Grocery store close by for nights eating at home.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jennifer E.

Liked: Cleanliness

Perfect apartment in the heart of Florence

Our family of 7 enjoyed a perfect stay in Florence in this apartment. The location is safe, quiet and ideal to walk to all major attractions. There are several restaurants, cafes and markets for groceries just outside the apartment. The communication with the host prior to arrival and upon check in was excellent. There are 4 bedrooms with 3 en-suite bathrooms. Each had a nice hot shower with good water pressure and 2 sets of towels. The beds were all comfortable with nice bedding. The kitchen was spacious and very well-appointed with many basics, large refrigerator, lots of cookware/tableware, espresso machine and American coffee pot. The living areas were also large and perfect for everyone to gather. Air conditioning was amazing, just as cold as in USA. Mobility issues were not a concern for us but note that the apartment is located up 3 flights of stairs but it has a small elevator that works well. I highly recommend this apartment for a wonderful stay in Florence.
Stayed 5 nights in May 2025

10/10 Excellent

Mark S.

Liked: Cleanliness

Family of 5

The apartment is very well appointed and in a convenient location. There is a nice kitchen and the washer and dryer was helpful for laundry and worked well. TVs in master bedroom and living room with Netflix. Elevator is convenient for luggage. Lots of bathrooms with good showers. Really a perfect spot for a stay in Florence.
Stayed 3 nights in Apr 2025

10/10 Excellent

Danielle L.

Liked: Cleanliness

Fabulous in Florence

Our stay at this luxury VRBO in Pitti, Florence, was exceptional. The location was perfect—close to everything yet peaceful. The apartment was spacious, spotless, and beautifully maintained. The kitchen was well-equipped, making it easy to enjoy meals at home. A truly fantastic place to stay—we would absolutely return!
Stayed 4 nights in Mar 2025

10/10 Excellent

Lora N.

Liked: Cleanliness

Absolute Perfection

This property is at the top of property offerings not just in Firenze but all over the world. It’s spacious, well appointed, has many amenities that are extreme luxuries in Firenze and PERFECT location. Everything is high end and you feel very relaxed and comfortable staying here. The staff and communication was friendly and prompt. HIGHLY recommended
Stayed 11 nights in Jan 2025

10/10 Excellent

Candace E.

Liked: Cleanliness

WOWZA!

3 couples stayed here for 4 nights and it was nothing short of spectacular! We used the sauna daily, the kitchen with it's big farm table was our gathering point. The bedrooms were spacious, the beds comfortable, the bathrooms had excellent water pressure. The location is ideal as it's on the opposite side of the Arno River from most tourist spots so it's quiet at night yet it's within walking distance of anything you would want to see. We rented a car for 2 days to go into the countryside and parking at the Lungarno Hotel was easy to access. The apartment comes with free wine from vineyard owned by the family I believe. The wine was wonderful and we were grateful for this nice touch. In summary, I highly recommend this lovely apartment and would absolutely stay here again when we visit Florence!
Stayed 4 nights in Nov 2024

10/10 Excellent

Jessica F.

Liked: Cleanliness

Beautiful apartment

The apartment is beautiful with lots of space for privacy if traveling with a large group. It's right in the middle of a happening area- lots of shopping, restaurants, and people right outside. One thing to be aware of- if you are a light sleeper, good to bring a sound machine or earphones bc the apartment is across from the Pitti Palace (beautiful) but also the recycling pick-up area- so in the morning between 6am-7:30am you will hear the trucks come. But with a sound machine it would not be a problem. Beautiful place to stay!
Stayed 3 nights in Nov 2024

10/10 Excellent

George H.

Liked: Cleanliness

Great Stay in Florence

Just an overall excellent stay at this conveniently-located property. Only 20 minutes walk from all the key local attractions as well as the train station made this a perfect hub for visiting Florence and other areas in Italy. Each bedroom had its own bathroom - plenty of space and extremely clean, so perfect for couples. All that said, Erika was fantastic. She met us upon arrival and gave us good guidance on things to do, especially great recommendations on restaurants. The overall highlight, however, was Chef Erika's cooking class, hosted right at the VRBO (which has a well-appointed kitchen). If you are at all interested in preparing and enjoying local food, the cooking class is exceptional.
Stayed 6 nights in Sep 2024

10/10 Excellent

Craig C.

Liked: Cleanliness

Vacation

Apartment was great and host communication was very good. Great location, large apartment, very clean. Exactly as described. We were very happy with our choice. Had one minor thing happen during our stay and the host took care of it immediately. Stayed with our family of 6.
Stayed 3 nights in Jul 2024

10/10 Excellent

HILARY A.

Liked: Cleanliness

WONDERFUL!!!

This property is a GEM!! Ideal location, beautiful interior decor, comfortable beds, modern bathrooms and kitchen. Perfection all around! the hosts were over the top kind and helpful. I highly recommend this incredible VRBO!
Stayed 3 nights in Jun 2024

10/10 Excellent

Kyle K.

Liked: Cleanliness

Great Firenze stay!!!

Had a party of 12, and it was an amazing stay! Great location amongst everything you want to see while in town! Had everything we could want or need.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kami O.

Liked: Cleanliness

Great location!

The property was in a great location and served our group perfectly. The check-in and out was seamless. Our host went above and beyond in helping us with dinner reservations and general information. We would definitely love to come back to Florence.
Stayed 4 nights in Jun 2024

10/10 Excellent

Penny Z.

Liked: Cleanliness

Amazing 3 weeks!

We could not have asked for a better place. The location was great, the spacious 4 bedrooms with every attention to detain, the kitchen…it was our home away from home. We had family and friends stay with us and everyone said the same thing…WOW! Thank you to the staff and especially to Erika, for making our stay memorable. Can’t wait to come back for another visit!
Stayed 16 nights in Feb 2024

10/10 Excellent

Marc H.

Liked: Cleanliness

Great property, great location

Perfect location to explore Florence, just steps from Ponte Vecchio. Immaculately maintained apartment with large common areas. The hosts, Anna and Erika were fantastic, and in fact Erika was our chef for a very special New Year’s dinner for my family of 7. Wish every property was this well located, maintained, and managed.
Stayed 8 nights in Dec 2023

10/10 Excellent

lori m.

Liked: Cleanliness

Ponte Vecchio Penthouse

This is an absolutely amazing apartment with every amenity you can possibly need. Nine of us (all adults) stayed very comfortably with great privacy. We had family breakfasts and even cooked a wonderful family dinner while there. It is very safe and private yet steps away from the Ponte Vecchio. Amazing shops and restaurants just outside the front door. Washer and dryer were so helpful. We could not have been more happy with the property and communication with the property manager Erika who even helped us with groceries. We definitely plan to return to this property.
Stayed 3 nights in Oct 2023

10/10 Excellent

Philip N.

Liked: Cleanliness

Great stay

There were 8 of us on this trip and the property was perfect for our needs. The location could not be better
Stayed 6 nights in Sep 2023

4/10 Poor

Susan C.

Liked: Cleanliness

Wonderful location and many positives.. except lack of AC in 106 degree weather

We had communication with the hosts prior to our stay and were welcomed after traveling all day at the property by Erika. She showed us around. We noticed one room was rather warm - but she said the AC should cool down. We contacted her within the hour and she came back and admitted the master bedroom and bath (supposed to sleep 4 people) AC were not working. She promised someone would arrive the next day to fix it. Our group was sadly but thankfully smaller than we originally thought so we made do using the rest of the space in the apartment. We had my 84 year old mother and were all quite tired from traveling. We assumed the problem would be resolved the next day. The next day we received a message later in the evening that the problem would not be resolved during our 6 stay stay at the apartment. She said it appeared we were fine with the problem. We were trying to be understanding and accommodating when we arrived and were very gracious to Erika. This did not mean we were ok with not being able to use 1/3 of the place for our entire stay without being properly compensated. I tried to resolve the situation with the property manager via many emails over the course of the week. I had asked for a refund for 1/3 of the space since it was not possible to use that part of the apartment due to the 105 degree florence heat that week. They offered to refund 10% of the stay and no more. this was unacceptable to us - we only expected a fair refund and still do...
Stayed 6 nights in Aug 2023

10/10 Excellent

mehran a.

Liked: Cleanliness

Great spot

Great
Stayed 4 nights in Sep 2023

10/10 Excellent

Rhonda W., Washington, DC

Liked: Cleanliness

Truly Amazing Stay in Florence!

What a fabulous home! We were three couples traveling to Florence and Piazza Piti was absolutely an amazing place to stay! From the start, Donatella was responsive to any questions we had and provided us with so many details to make our stay smooth & easy. Erica greeted us when we arrived and checked on us throughout our stay to be sure everything was going smoothly. Erica is an amazing chef and gave us a cooking class at the apartment and served us an unforgettable meal! She & her assistant were so friendly and fun to talk with. The apartment is marvelous! From the decor & comfort in every room to it's perfect location in the city. Anything you want to see or do is an easy walk. If you are planning a trip to Florence, this property will not disappoint! We will certainly be back!
Stayed 4 nights in Apr 2023