No human being should have to spend a night here! I booked this place for 3 nights. After dropping off my bags before cleaning time, I returned to the room after midnight. The smell was unbearable, a mix of cigarette smoke, sewage, and mold. I made the mistake of opening the wardrobe to put my clothes away. The odor inside was absolutely disgusting, as if an animal had died there.
I seriously considered leaving in the middle of the night. But being on the second floor with no elevator, carrying my heavy suitcase alone, and trying to find a taxi at that hour (Uber is almost impossible in Florence) did not feel safe. So I basically had no choice but to stay the night.
In the morning, I noticed a piece of toilet paper covered with brown residue in the bathroom trash bin (!). I ran out of that place as fast as I could and booked another hotel for the rest of my trip.
After a lot of back-and-forth with the management company, they refused to refund my money. Honestly, I expected that. But there is no amount of money on earth that would make me stay there another night.
Not to mention there was no bottled water, no coffee machine, and the shampoo was so old that nothing would come out when you turned them upside down.
Avoid this place at all costs. The property seriously needs to be renovated and properly cleaned before they should even consider renting it to anyone again.