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Mercure Firenze Centro

Property class: 4

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Photo gallery for Mercure Firenze Centro

A breakfast tray with croissants, an apple, and orange juice.
Property video
A modern living room with a grey sofa, a red chair, a small white table, and a large abstract wall mural.
A woman standing in a hallway with a wooden-framed mirror, a wooden sculpture, and newspapers on a black table.
A hotel room with a bed, a bedside table with a lamp, and a telephone.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
The current price is $724
$643 nightly
$724 total
Total with taxes and fees
Sep 25 - Sep 26

Explore the area

View in a map
Via Nazionale 21/23 R, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪3 min walk‬
  • Place, Central Market
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪11 min drive‬

Room options

View all photos for Superior Room

A hotel room with a large bed, a small armchair, a bedside table with a lamp, and a view of the outdoors through the window.

Superior Room

9.0 out of 10
Wonderful
(16 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Classic Room

A hotel room with a large bed, a nightstand with a lamp, a wall-mounted phone, and a door with a handle.

Classic Room

9.8 out of 10
Exceptional
(9 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Privilege, Room, Balcony

Premium bedding, minibar, in-room safe, desk

Privilege, Room, Balcony

10.0 out of 10
Exceptional
(5 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

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About the neighborhood

Florence

A stay at Mercure Firenze Centro places you in the heart of Florence, within a 5-minute walk of Basilica of Santa Maria Novella and Central Market. .This hotel is 0.3 mi (0.5 km) from Medici Chapels and 0.4 mi (0.6 km) from San Lorenzo Church.

What's nearby

  • Piazza di Santa Maria Novella - 3 min walk - 0.2 miles
  • Basilica of Santa Maria Novella - 3 min walk - 0.2 miles
  • Central Market - 5 min walk - 0.3 miles
  • Piazza della Signoria - 11 min walk - 0.6 miles
  • Gallery of the Academy of Florence - 11 min walk - 0.6 miles

Getting around

  • Valfonda - Stazione Santa Maria Novella Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 4 min walk
  • Florence Airport, Peretola (FLR) - 26 min drive

Restaurants

  • ‪Caffè Alinari - ‬2 min walk
  • ‪All'Antico Vinaio - ‬4 min walk
  • ‪Antica Pasticceria Sieni - ‬3 min walk
  • ‪Caffè degl'Innocenti - ‬1 min walk
  • ‪Tentazioni Cafè - ‬4 min walk

About this property

Mercure Firenze Centro

Mercure Firenze Centro offers 85 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with digital channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 85 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area, a banquet hall, and bike parking.
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 45 per day); reservations required
  • Covered valet parking on site (EUR 45 per day)

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 per person
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (31 inches high)

More

  • 5 floors
  • Banquet hall
  • Built in 2015
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 33 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 18 per person
  • Covered valet parking fee: EUR 45 per day
  • Nearby parking fee: EUR 45 per day (984 ft away)
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1RIEWIOGS

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Mercure Firenze Centro New Opening Hotel Florence
Mercure Firenze Centro New Opening Hotel
Mercure Firenze Centro New Opening Florence
Mercure Firenze Centro New Opening
Mercure Firenze Centro Hotel Florence
Mercure Firenze Centro Hotel
Mercure Firenze Centro Florence
Mercure Firenze Centro
Mercure Firenze Centro Hotel
Mercure Firenze Centro Florence
Mercure Firenze Centro Hotel Florence

Mercure Firenze Centro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 486 out of 881 reviews
Rating 8 - Good. 297 out of 881 reviews
Rating 6 - Okay. 74 out of 881 reviews
Rating 4 - Poor. 17 out of 881 reviews
Rating 2 - Terrible. 7 out of 881 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercure was excellent and the staff was friendly. This hotel was a pleasure to stay in.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently Located
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great hotel, well maintained, clean, and nice room. Just maybe a bit noisy the ventilation system, but so far everything was ok.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotels in a great location for visiting the historic areas of Florence. It’s very close to the train station which makes it an easy choice. The staff is very friendly. The rooms are very clean though a little small for my usual taste. We did not try breakfast.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Insun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great rooms, comfortable stay. Stayed in the privilege room with balcony which was quite spacious. Note that hotels in the Florence city centre cannot turn AC on outside of the summer months, so you are out of luck if it’s hot outside of those months. We visited in early april where it was 26c and the rooms were 25c but could not cool down.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel and service
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Lovely staff. Clean, safe, great location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Alessia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was incredible and rooms very spacious
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awesome. My daughter and I stayed in May and it was a great location and lovely hotel
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The STAFF was the MOST and absolutely the highlight of the beginning to my visit to Florence, Tuscany, Italy BIG THANK YOU TO Giuseppe and the Outstanding Ladies of Mercure Firenze Centro. Arrivederci John and Marie
Stayed 1 night in Feb 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good location - busy but close to train station
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Shayne

Liked: Cleanliness, staff & service, amenities
Friendly staff, great location
Stayed 3 nights in Feb 2025
Verified review

6/10 Okay

Xi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location, relatively small room.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Grace

Free coffe and tea in lobby, convenient location.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

JOANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were always very friendly. The hotel was clean and nicely furnished/decorated. Good location for a city break.
Stayed 9 nights in Sep 2025
Verified review

8/10 Good

fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very friendly staffs, we had a great time!
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Halla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay and its centrally located to everything. would definitely stay there again
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

RICARDO ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great and the room very clean and spacious
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, close to train stations, walkable to different attractions,espresso machine is great touch… hot and good choices, breakfast is good
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Ka Wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people in the hotel with great service, helpful. Close th the train station, very convenience.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay in Firenze

This Hotel is 1st rate. They staff was friendly and helpful, breakfast was great, the room spacious and clean. The Hotel is conveniently located to the sights. I would stay there again.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

CHI KWAN R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good that near train station and walking distance to those tourist spots Hotel is standardized and room is very spacious for three of us.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Shaggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 4 nights in Sep 2025