Hotel Villa Il Castagno

2.0 star property

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Room options

View all photos for Single Room

Premium bedding, desk, soundproofing, free WiFi

Single Room

8.8 out of 10
Excellent
(5 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, desk, soundproofing, free WiFi

Classic Double Room

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room, Balcony

Triple Room, Balcony | View from room

Triple Room, Balcony

  • 205 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Premium bedding, desk, soundproofing, free WiFi

Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 172 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Quadruple Room, Balcony

Quadruple Room, Balcony | View from room

Quadruple Room, Balcony

  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room, Balcony

Double Room, Balcony | Premium bedding, desk, soundproofing, free WiFi

Double Room, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Twin Bed (External Bathroom)

Premium bedding, desk, soundproofing, free WiFi

Single Room, 1 Twin Bed (External Bathroom)

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Florence

With a stay at Hotel Villa Il Castagno, you'll be centrally located in Florence, within a 5-minute drive of Piazza della Signoria and Cathedral of Santa Maria del Fiore. .This hotel is 2.1 mi (3.4 km) from Piazza di Santa Maria Novella and 2.2 mi (3.6 km) from Uffizi Gallery.

What's nearby

  • Stadio Artemio Franchi - 11 min walk - 0.6 miles
  • Piazza San Marco - 15 min walk - 0.8 miles
  • Gallery of the Academy of Florence - 15 min walk - 0.8 miles
  • Cathedral of Santa Maria del Fiore - 7 min drive - 1.2 miles
  • Piazza del Duomo - 7 min drive - 1.2 miles

Getting around

  • Florence (FIR-Firenze Campo di Marte Rail Station) - 7 min walk
  • San Marco University Tram Stop - 19 min walk
  • Florence Airport, Peretola (FLR) - 11 min drive

Restaurants

  • ‪Syracuse University in Florence - ‬7 min walk
  • ‪Edi House - ‬8 min walk
  • ‪Badiani - ‬9 min walk
  • ‪Taverna degli Artisti - ‬5 min walk
  • ‪Wabi Sabi - ‬5 min walk

About this property

Hotel Villa Il Castagno

Hotel with free parking, near Cathedral of Santa Maria del Fiore
Hotel Villa Il Castagno offers 19 accommodations with hair dryers and complimentary toiletries. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 19 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as desks and ceiling fans.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include a hair salon, tour/ticket assistance, and a vending machine.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Valet parking on site (EUR 15 per day)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 5 per person
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in hallways
  • Height-adjustable showerhead
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Ceiling fan
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 5 per person
  • Valet parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Villa Il Castagno
Hotel Villa Il Castagno Florence
Villa Il Castagno Florence
Villa Il Castagno
Hotel Il Castagno
Hotel Villa Il Castagno Hotel
Hotel Villa Il Castagno Florence
Hotel Villa Il Castagno Hotel Florence

Hotel Villa Il Castagno Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 66 out of 304 reviews
Rating 8 - Good. 87 out of 304 reviews
Rating 6 - Okay. 86 out of 304 reviews
Rating 4 - Poor. 34 out of 304 reviews
Rating 2 - Terrible. 31 out of 304 reviews

7.6/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was quite big and comfortable, but that’s it. If you wanted AC you have to pay. Do you want to sit at the terrace? You have to pay. No hair dryer either. The people were great though
Stayed 4 nights in Sep 2025

6/10 Okay

FRANK

Liked: Cleanliness, staff & service, amenities
The property has poor insulation. I could hear noises from neighboring room and even footsteps on another floor.
Stayed 5 nights in Aug 2025

4/10 Poor

Amira

Stayed 2 nights in Aug 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel. The room was large and clean. It was great to have breakfast on the balcony every morning. Highly recommended.
Stayed 3 nights in Jun 2025

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service
The staff was amazing. The room is basic. The shower had mildew but was clean. Breakfast was Quality Inn continental basic.
Stayed 2 nights in May 2025

4/10 Poor

Debbie

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities

Not as advertised

Disappointed in this hotel, despite advertising they have multi lingual staff, free onsite parking and valet parking, they don’t have any of these. The rooms are clean and the terrace was nice to sit on but the whole place is generally fairly old and run down.
Stayed 2 nights in Apr 2025

2/10 Terrible

Zoe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsafe dangerous despicable

Shocking absolutely not as advertised unsafe for solo travellers no lounge no bar as advertised. Staff rude, dirty do not speak . Refused a refund. Put on the phone to a random person who told me to Fox off!! Stay away!!! I would doubt any of the reviews are genuine. No point did I feel safe? This place needs to be removed from Hotels.com if you’re a single female travelling alone do not go anywhere near it.
Stayed 1 night in Feb 2025

8/10 Good

alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
This seemed to be a family run hotel, with some of them not being fully aware of guest needs
Stayed 1 night in Jan 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service
At my request my room was on a low floor because I knew in advance that there wasn’t an elevator. This made my stay much more comfortable. The hotel is a 25 minute walk (almost completely flat) to the historic area. Very convenient location.
Stayed 11 nights in Oct 2024

4/10 Poor

Tate

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Jose

Liked: Cleanliness
Disliked: Staff & service
I would never go back to this hotel. And Franco the front desk guy is the reason why. Extremely nasty, unpolite and unprofessional with the customer. Quinto was very kind.
Stayed 3 nights in Sep 2024

4/10 Poor

Jason

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Room was not what we were used to. Nice little balcony was the best part.
Stayed 3 nights in Sep 2024

2/10 Terrible

Clayton

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very little communication, couldn’t even sleep there one of the nights because we were locked out and no one will give you the code when you check in you have to ask. The second night I was woken up to banging on the front door at 3 am by another couple people being locked out. They had the key code and it still didn’t work. Bathrooms are not clean. Spent a lot of money just to sleep outside the first night, the next day when we finally got into bed we only had a few hours of sleep before the staff was unlocking our door and trying to come in while we were asleep. Very unprofessional 0/10. Don’t stay here, the Casaldo’s rooms next door is way better and let us sleep in their spa because they had no rooms for the night and kept us off the street.
Stayed 2 nights in Sep 2024

6/10 Okay

Arne

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Rima

There is nothing to say except the hotel is not bad at all
Stayed 1 night in Sep 2024

4/10 Poor

Marcos

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms need upgrades
Stayed 3 nights in Sep 2024

10/10 Excellent

Logan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff. Clean rooms. Would stay again.
Stayed 2 nights in Sep 2024

2/10 Terrible

Yvette

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived and the staff member on front desk was so rude, no offer of help to get our bags up the stairs and then proceeded to be rude again a couple of hours later when we were going to explore the town. Breakfast was horrible and not even worth eating there.
Stayed 2 nights in Aug 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Good scenery
Stayed 6 nights in Aug 2024

10/10 Excellent

YING

Stayed 2 nights in Jun 2024

10/10 Excellent

Lilia, Shreveport

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel. Our room had a balcony with a pretty view. Staff speaks some English and Spanish, they are all very polite and helpful. Location is okay and safe but you will need to take a taxi to train terminal or downtown to the touristic attractions ($15-20 euros) Good breakfast too. Overall recommend.
Stayed 1 night in Jun 2024

4/10 Poor

Jose

Disliked: Staff & service, amenities, property conditions & facilities
The hotel was not in bad condition and the breakfast was decent. Staff were friendly for most part. The hotel is a long walk from the city center, but a train station and bus options are nearby. The biggest problem is that they did not let me use the air conditioner. The lady at reception told me that by Florence law air conditioning cannot be used until June. I was on the third floor and there was a ceiling window I had to open to be able to sleep. Because of that mosquitoes ate me. Really concerned about catching a vector disease. My mattress was wet the day I arrived. I think the window was open and it rained. Bathroom drain smelled. There is a code to enter the property after hours and it took several tries to get in. First time it happened, I panicked thinking I was going to sleep on the street.
Stayed 5 nights in May 2024

6/10 Okay

Diogo

Traveled with family
Liked: Cleanliness, staff & service
Overall great place but the bathroom was a wild experience with the shower turning it into a pool. Also the aircon was pointed straight to the bed, which affected our throat.
Stayed 1 night in May 2024

6/10 Okay

Sofia

Traveled with group
Disliked: Staff & service

Bad customer service !

Customer service horrible!
Stayed 1 night in May 2024