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Universo

3.0 star property

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Photo gallery for Universo

Superior Double or Twin Room | View from room
Reception
Bar (on property)
Superior Double or Twin Room | Minibar, individually decorated, individually furnished, desk
Deluxe Room | Minibar, individually decorated, individually furnished, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
Piazza Santa Maria Novella, 20, 20, Florence, Tuscany, 50123
  • Place, Basilica of Santa Maria Novella
    ‪1 min walk‬
  • Place, Piazza di Santa Maria Novella
    ‪1 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪6 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪11 min drive‬

Room options

View all photos for Triple Room

Triple Room | Minibar, individually decorated, individually furnished, desk

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Minibar, individually decorated, individually furnished, desk

Deluxe Room

  • 193 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Minibar, individually decorated, individually furnished, desk

Classic Double or Twin Room

8.4 out of 10
Very good
(13 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, individually decorated, individually furnished, desk

Superior Double or Twin Room

9.2 out of 10
Wonderful
(16 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Classic Single Room

Classic Single Room | Minibar, individually decorated, individually furnished, desk

Classic Single Room

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

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About the neighborhood

Florence

A stay at Universo places you in the heart of Florence, steps from Piazza di Santa Maria Novella and Basilica of Santa Maria Novella. .This hotel is 0.4 mi (0.7 km) from Cathedral of Santa Maria del Fiore and 0.5 mi (0.8 km) from Ponte Vecchio.

What's nearby

  • Basilica of Santa Maria Novella - 1 min walk - 0.0 miles
  • Piazza di Santa Maria Novella - 1 min walk - 0.1 miles
  • Via de' Tornabuoni - 3 min walk - 0.2 miles
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.4 miles
  • Central Market - 6 min walk - 0.4 miles

Getting around

  • Unità Tram Stop - 1 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 4 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪Osteria e Vinaino Cicalone - ‬2 min walk
  • ‪The Fiddler's Elbow - Irish Pub - ‬1 min walk
  • ‪Trattoria La Madia - ‬3 min walk
  • ‪Banki Ramen - ‬2 min walk
  • ‪Ristorante Storico Sabatini - ‬2 min walk

About this property

Universo

Universo offers 42 accommodations with minibars and slippers. Each accommodation is individually furnished and decorated. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bidets, and hair dryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 42 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature bidets and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.
Make use of convenient amenities such as wireless internet access (surcharge), concierge services, and babysitting.
At Universo, enjoy a satisfying meal at the restaurant.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
Universo has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Airport shuttle available
  • Free self parking on site

Food and drink

  • A restaurant

Family friendly

  • Babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • Elevator

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1SHCBGE33

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Universo Florence
Universo Florence
Hotel Universo Hotel
Hotel Universo Florence
Hotel Universo Hotel Florence

Universo Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 260 out of 811 reviews
Rating 8 - Good. 327 out of 811 reviews
Rating 6 - Okay. 148 out of 811 reviews
Rating 4 - Poor. 45 out of 811 reviews
Rating 2 - Terrible. 31 out of 811 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great location.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Property was in great location, staff was friendly, overall the stay was very enjoyable
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Kyrylo

Liked: Cleanliness, staff & service

Great place for short stay

Perfect location with all the attractions in walking distance.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with a friendly staff.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Luis Vasquez

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay in Florence. Location was perfect!!
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is well located.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful with suggestions for things to do, where to go etc.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Excellent location for a hotel. Friendly staff.
Stayed 5 nights in Jul 2022
Verified

6/10 Okay

Seoung Kyung

Good location.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hoteel

Nice and quiet central easy to get anywhere in florand A++
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, cute room with everything I needed. Staff was very helpful and easy to work with.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Vern

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly. We found the location to be ideal for us!
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Happy with the location and services provided.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Miss Tamsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend for location and facilities

Superb location, room and views. Lovely staff and really helpful.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Annabelle

Liked: Cleanliness, amenities, property conditions & facilities
Perfect for a one stay close to the train. Staff was very polite and exceptionally helpful.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Lyle

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great. Short (5 min) walk from the train station and close to shopping, great food, and next to the Piazza Santa Maria. Room and Facility is plain and small but nice.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Maryjo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very pleasant and we enjoyed the cafes and plaza right outside the hotel. Desk staff was very pleasant and helpful. Beds were comfortable.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant staff, very clean room great balcony with view of Santa novella. Many restaurants within the block
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Eduardo López

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really well located, very near of the train station, near for the downtown and outside there's plenty of very good restaurants. The employess are very kind and the facilities are in a very good condition.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location. Very nice bathroom. Staff at front desk very helpful.
Stayed 6 nights in Sep 2022
Verified

10/10 Excellent

Sudheer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the wonderful view over the piazza
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Florence location!

The hotel was great! Perfect location, walk to everything. Nearby ATM, pharmacy and grocery. Plenty of restaurants near as well.
Stayed 3 nights in May 2023