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CheapTickets Verified Reviews
Wonderful!
4.5 of 5 guest rating

Get an overview of this hotel
Comfortable hotel, walk to Cathedral of Santa Maria del Fiore

Popular property highlights

Free WiFi
Laundry facilities
Smoke-free property
24-hour front desk
Multilingual staff

A stay at Hotel Universo places you in the heart of Florence, steps from Piazza di Santa Maria Novella and Basilica of Santa Maria Novella. This hotel is 0.4 mi (0.6 km) from Cathedral of Santa Maria del Fiore and 0.5 mi (0.8 km) from Ponte Vecchio.

Make yourself at home in one of the 42 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature bidets and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Featured amenities include a computer station, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Hotel Universo features multilingual staff, tour/ticket assistance, and concierge services. A computer station is located on site and wireless Internet access is complimentary. This Florence hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Hotel Universo is a smoke-free property.

  • Safe-deposit box at front desk
  • Express check-in
  • Luggage storage
  • Wheelchair accessible – no
  • Elevator
  • Locally-owned & organized tours & activities
  • Concierge services
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Laundry facilities
  • Express check-out
  • Tours/ticket assistance
  • Total number of rooms - 42
  • Number of floors - 5
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Smoke-free property
  • Computer station
  • Multilingual staff
  • Free newspapers in lobby
  • Water-efficient toilets only

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Italian
  • Spanish

Parking

Self parking (surcharge)

Room Amenities

Hotel Universo offers 42 accommodations with minibars and slippers. Each accommodation is individually furnished and decorated. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bidets, and hair dryers. This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Hair dryer
  • Desk
  • In-room climate control (air conditioning)
  • Bidet
  • Slippers
  • Cable TV service
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • LCD TV
  • Bathtub or shower
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. Contactless check-out is available.

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Debit cards

Online penalty collection

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 48 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Universo Florence
  • Universo Florence
  • Hotel Universo Hotel
  • Hotel Universo Florence
  • Hotel Universo Hotel Florence

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Contactless check-out is available.

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