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Hotel St. James

2.0 star property

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Photo gallery for Hotel St. James

Deluxe Double or Twin Room | In-room safe, desk, blackout drapes, free WiFi
Deluxe Double or Twin Room | Living area | Flat-screen TV
Reception
Duplex, 1 Bedroom | Living area | Flat-screen TV
Duplex, 1 Bedroom | Living area | Flat-screen TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping
$70
$54 nightly
$70 total
Total with taxes and fees
Mar 1 - Mar 2

Explore the area

View in a map
Via XXVII Aprile 18, Florence, FI, 50129
  • Place, Fortezza da Basso
    ‪5 min walk‬
  • Place, Central Market
    ‪5 min walk‬
  • Place, Piazza di Santa Maria Novella
    ‪10 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪13 min drive‬

Room options

View all photos for Duplex, 1 Bedroom

Duplex, 1 Bedroom | In-room safe, desk, blackout drapes, free WiFi

Duplex, 1 Bedroom

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | In-room safe, desk, blackout drapes, free WiFi

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Single Room

Superior Single Room | In-room safe, desk, blackout drapes, free WiFi

Superior Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room Single Use

Classic Double Room Single Use | In-room safe, desk, blackout drapes, free WiFi

Classic Double Room Single Use

8.0 out of 10
Very good
(1 review)
  • 97 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, desk, blackout drapes, free WiFi

Standard Double or Twin Room

7.0 out of 10
Good
(4 reviews)
  • 151 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | In-room safe, desk, blackout drapes, free WiFi

Superior Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Triple Room

Classic Triple Room | In-room safe, desk, blackout drapes, free WiFi

Classic Triple Room

8.6 out of 10
Excellent
(4 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Triple Room

Superior Triple Room | In-room safe, desk, blackout drapes, free WiFi

Superior Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Quadruple Room

Superior Quadruple Room | In-room safe, desk, blackout drapes, free WiFi

Superior Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Classic Quadruple Room

In-room safe, desk, blackout drapes, free WiFi

Classic Quadruple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 248 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

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The price is $227
Feb 22 - Feb 23
Total with taxes and fees
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About the neighborhood

Florence

A stay at Hotel St. James places you in the heart of Florence, within a 15-minute walk of Piazza di Santa Maria Novella and Fortezza da Basso. .This hotel is 0.5 mi (0.8 km) from Basilica of Santa Maria Novella and 0.6 mi (1 km) from Piazza del Duomo.

What's nearby

  • Fortezza da Basso - 5 min walk - 0.3 miles
  • Central Market - 5 min walk - 0.3 miles
  • Gallery of the Academy of Florence - 6 min walk - 0.4 miles
  • Cathedral of Santa Maria del Fiore - 10 min walk - 0.5 miles
  • Piazza di Santa Maria Novella - 10 min walk - 0.6 miles

Getting around

  • San Marco University Tram Stop - 5 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 10 min walk
  • Florence Airport, Peretola (FLR) - 22 min drive

Restaurants

  • ‪Matto Matto - ‬3 min walk
  • ‪Caffè Rainer - ‬4 min walk
  • ‪Fuoco Matto - ‬1 min walk
  • ‪Nab Firenze - ‬2 min walk
  • ‪Gangnam (ristorante coreano) - ‬4 min walk

About this property

Hotel St. James

Hotel St. James offers 25 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include showers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 25 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 30 per day)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 5.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 30 per day
  • Crib (infant bed) fee: EUR 5.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel St. James Florence
Hotel Hotel St. James Florence
Florence Hotel St. James Hotel
St. James Florence
Hotel Hotel St. James
St. James
Hotel St. James Hotel
Hotel St. James Florence
Hotel St. James Hotel Florence

Hotel St. James Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 80 out of 199 reviews
Rating 8 - Good. 70 out of 199 reviews
Rating 6 - Okay. 26 out of 199 reviews
Rating 4 - Poor. 12 out of 199 reviews
Rating 2 - Terrible. 11 out of 199 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Tuyet

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to all sites, friendly English speaking front desk person, responsive to our issues/concerns, clean, spacious rooms with tall ceilings & the housekeeping was great! We would definitely stay here again when in Florence, Italy.
Stayed 5 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in a great location

The room was a little small, but that wasn't a huge factor as we were pretty much only in the room to sleep, but having an elevator was a must for us as we're getting too old to be carrying luggage up stairs. The hotel is not quite in as touristy of a location as some of the others, which is something we wanted, and the restaurant next door, Fucco Matto, turned out to be our favorite for the entire trip, and was the only place we actually went back to a second time. Getting a taxi or learning the bus system can be challenging, and the staff was very helpful with that as well. All in all, Hotel St. James was a wonderful place to stay and I would absolutely recommend it and stay there again.
Stayed 2 nights in Oct 2025

10/10 Excellent

ABBASALI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and near to historic places and train station. There was no fridge in the hotel.
Stayed 6 nights in Oct 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot
Stayed 1 night in Oct 2025

6/10 Okay

Bernardo

Disliked: Staff & service, property conditions & facilities, room comfort
Room is old, albeit clean for the first night. There is one wardrobe but only 3 hangers, no drawers, nowhere to put your clothes. Bathroom is large, but toilet leaks, and it takes several attempts to make it flush properly. It is just a very old, not well equipped hotel.
Stayed 4 nights in Oct 2025

10/10 Excellent

ABBASALI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wondeful
Stayed 1 night in Oct 2025

8/10 Good

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly and helpful.
Stayed 1 night in Oct 2025

8/10 Good

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Fumika

Stayed 1 night in Oct 2025

8/10 Good

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Oct 2025

10/10 Excellent

Nahume

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

4/10 Poor

Lenore

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The room was okay for what we paid. But we came in late and the person at the desk took as little of his time as he could to explain parking and our room access. I had messaged the hotel to get specific parking instructions before our arrival but got no reply. This guy just seemed like he couldn’t care less.
Stayed 1 night in Oct 2025

6/10 Okay

Uthayaruban

Disliked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Raul Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Maria

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location. Rooms were ckean and comfortable. The staff was very friendly.
Stayed 1 night in Jun 2025

8/10 Good

Heidi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and adequate for four people. Staff was amicable and room was overall clean. Location was very central and we walked to the Duomo in ten minutes. One unexpected issue was that it was tricky to get to the hotel by car due to the restricted zones you aren’t allowed to drive into. And, once you get to the hotel, it turns out that parking is located at another hotel. Not far (maybe two blocks away) but, again, tricky to get to and would have been nice to know from the get-go. Also, during the second/last night the A/C broke. E think it was something to do with the fan as it started banging so loudly that all four of us woke up around 2:15 or so. We had to turn it off completely (hello stuffiness and heat) and for the next hour it continued to make noises every two or so minutes. I didn’t go back to sleep until 5:45am…. With a 6:15am wake, that was really inconvenient. Probably nobody’s fault, but very unfortunate. Interestingly, my SIL told me later that their fan didn’t work either…she stayed in the same hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Hobel

Stayed 1 night in Jun 2025

8/10 Good

JOSE RAUL

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
They charged a city fee but according to Hotels.com my reservation included all the taxes and fees.
Stayed 1 night in May 2025

10/10 Excellent

Mauricio

Traveled with family
Liked: Cleanliness, property conditions & facilities
Easy check in, friendly staff.
Stayed 2 nights in May 2025

4/10 Poor

Susan

Disliked: Property conditions & facilities
The entry was less than inviting. If the room was painted and furniture cleaned would help make it more presentable. Felt old and dirty.
Stayed 2 nights in May 2025

10/10 Excellent

Cyndi

Liked: Cleanliness, staff & service
The hundreds-years-old building is tired—in need of sprucing up. But our 2 rooms were fantastic! 4 stars for the stylish, spacious and super clean rooms. Easy walk to everything too. We’d definitely stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

Angelita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful
Stayed 2 nights in May 2025

6/10 Okay

Alma

Disliked: Staff & service, property conditions & facilities
The location was great, however, I did not see the rating of 2 before I booked. I prove my would not have booked it. Although clean and a great location,
Stayed 2 nights in May 2025

6/10 Okay

Wei-Chuan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
convenient location. clean but could be cleaner.
Stayed 1 night in Apr 2025