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Hotel Santa Maria Novella

4.0 star property

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Photo gallery for Hotel Santa Maria Novella

View from property
Exterior
Family Condo, 3 Bedrooms, City View, Annex Building | Premium bedding, minibar, in-room safe, desk
Suite, City View | Interior
Free daily buffet breakfast

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $268
$229 nightly
$268 total
Total with taxes and fees
Jul 19 - Jul 20

Explore the area

View in a map
Piazza Santa Maria Novella 1, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪1 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪2 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪6 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪11 min drive‬

Room options

View all photos for Superior Room, City View

View from room

Superior Room, City View

8.8 out of 10
Excellent
(15 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Single Room

Single Room | Premium bedding, minibar, in-room safe, desk

Single Room

8.8 out of 10
Excellent
(5 reviews)
  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(4 reviews)
  • 581 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, City View

9.6 out of 10
Exceptional
(8 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, City View

Premium bedding, minibar, in-room safe, desk

Suite, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Triple Room

Premium bedding, minibar, in-room safe, desk

Superior Triple Room

10.0 out of 10
Exceptional
(9 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Superior Triple Room, City View

Premium bedding, minibar, in-room safe, desk

Superior Triple Room, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 366 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Condo, 3 Bedrooms, City View, Annex Building

Family Condo, 3 Bedrooms, City View, Annex Building | Premium bedding, minibar, in-room safe, desk

Family Condo, 3 Bedrooms, City View, Annex Building

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1109 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

9.4 out of 10
Exceptional
(51 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

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About the neighborhood

Florence

With a stay at Hotel Santa Maria Novella in Florence (Historic Centre of Florence), you'll be steps from Piazza di Santa Maria Novella and Basilica of Santa Maria Novella. .This boutique hotel is 0.4 mi (0.6 km) from Cathedral of Santa Maria del Fiore and 0.4 mi (0.7 km) from Ponte Vecchio.

What's nearby

  • Piazza di Santa Maria Novella - 1 min walk - 0.0 miles
  • Basilica of Santa Maria Novella - 2 min walk - 0.1 miles
  • Via de' Tornabuoni - 2 min walk - 0.1 miles
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.4 miles
  • Piazza del Duomo - 8 min walk - 0.5 miles

Getting around

  • Unità Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪Ristorante Buca Mario - ‬2 min walk
  • ‪Cafe dei Fossi - ‬2 min walk
  • ‪Osteria e Vinaino Cicalone - ‬1 min walk
  • ‪The Fiddler's Elbow - Irish Pub - ‬1 min walk
  • ‪Cantinetta Antinori - ‬2 min walk

About this property

Hotel Santa Maria Novella

Hotel Santa Maria Novella offers 71 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Florence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 71 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have designer toiletries and bidets. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Onsite venue - This rooftop bar serves light fare only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 48 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The onsite parking garage is open from 7 AM-11:30 PM.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 48 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number IT048017A16HEG2O5Z

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Maria Novella
Santa Maria Novella Hotel
Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel
Hotel Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel Florence

Hotel Santa Maria Novella Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 838 out of 1007 reviews
Rating 8 - Good. 116 out of 1007 reviews
Rating 6 - Okay. 33 out of 1007 reviews
Rating 4 - Poor. 11 out of 1007 reviews
Rating 2 - Terrible. 9 out of 1007 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Darlene T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location!, staff is above and beyond
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room overlooking the square, beautiful breakfast, very welcoming reception staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

MISTY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel. Fantastic staff, wonderful room, beautiful hotel, delicious breakfast, great location between the train station and everything else you want to see.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

sheri

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room. Great location. Wonderful breakfast buffet. Very courteous and helpful staff highly recommend.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was lovely and helpful, location was great and view was wonderful.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Lori Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute perfection!!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, really pleasant room, the best shower water pressure we have experienced in all of our European stays.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service, amenities
Room was excellent and courteous staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Edward

Liked: Staff & service, amenities
Excellent hotel
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Jw

Liked: Cleanliness, amenities, property conditions & facilities
Such a wonderful hotel, terrific breakfast, very pleasant and helpful staff, and the hotel is located is in a great area of the city. Easy access to loads of restaurants, the train station, the central market, and loads of museums/churches
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Nice room lovely hotel great location friendly and helpful staff
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

William

Liked: Cleanliness
Super charming and stylish (traditional Florentine) hotel. Many rooms (eg mine) overlook beautiful Piazza Santa Maria Novella and its church. Lovely views. Nice bathroom, very professional and friendly service from all the personnel there. The street level bar (inside outside sections) seem to be favored by cool locals as well as guests. The food menu covered lots of bases and everything I sampled was delicious. Check out the Napoleon salon!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third stay at this hotel & would never stay anywhere else. It’s minutes from the train station & walkable to all sites. The hotel itself is beautiful with a library room, bar & the breakfast included was perfect (scrambled eggs, bacon, fresh fruit, croissants, fresh orange juice, coffee…). We stayed in the top suite #601 w/ massive terrace & magnificent view of the Duomo. The room was clean & very comfortable. The front desk attendants were very friendly & helpful as was all staff.
View from our private terrace
Evening view from terrace.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, spacious rooms, friendly staff, fantastic location.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Thomas

Everything about this hotel is fabulous. The staff. Kevin was terrific and gave great restaurant recommendations. The decor is classic traditional and spotless. Couldn’t recommend it more highly. When I return to Florence I will definitely stay there.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

John Robert

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, great bathroom, turndown service, luxurious robes and linens
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

SEUNGJU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Beth

Liked: Cleanliness
I love this hotel. The staff was excellent and helpful. It’s a wonderful location lovely and very convenient both to the train station and to the sites of Florence. I can’t say enough wonderful things thank you for everything.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice feel to the hotel being in an older building. Staff super helpful. Would stay again.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Xiaoqin

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice breakfast.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Central hotel convenient for the train station
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff, great location to the city and RR.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Deshawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and staff I would definitely stay there again
Stayed 3 nights in Aug 2025