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Hotel Santa Maria Novella

Property class: 4

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Photo gallery for Hotel Santa Maria Novella

A rooftop terrace with a table set for dining, candles, and a vase of flowers, overlooking a historic cityscape with notable architecture.
A formal dining room with multiple tables set for breakfast, featuring a variety of pastries and fruits.
A balcony with a table, a lamp, and a vase of flowers.
A hotel with multiple floors, large windows, and a well-lit entrance.
A room with a green wall, a fireplace, a green sofa, a red armchair, and a wooden coffee table with books.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
$153 nightly
The current price is $184 total
Total with taxes and fees
Nov 29 - Nov 30

Explore the area

View in a map
Piazza Santa Maria Novella 1, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪1 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪2 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪6 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪11 min drive‬

Room options

View all photos for Superior Room, City View

A hotel room with a large bed, a desk, a chair, and a red armchair. There are curtains on the windows and a vase with flowers on the desk.

Superior Room, City View

8.8 out of 10
Excellent
(16 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Single Room

A hotel room with a bed, a chair, a nightstand with a lamp, and a framed picture on the wall.

Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Family Room

A bedroom with a four-poster bed, a nightstand with a lamp, a dresser with a mirror, and a window with curtains.

Family Room

10.0 out of 10
Exceptional
(5 reviews)
  • 581 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds
  • Free wired internet

View all photos for Junior Suite

A hotel room with a bed, a round table with tea service, a chair, and a desk with a lamp and flowers.

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, City View

A bedroom with a four-poster bed, a nightstand with a lamp, a dresser with a mirror, and a window with curtains.

Deluxe Room, City View

9.6 out of 10
Exceptional
(8 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite, City View

A bedroom with a large bed, bedside tables, a bench, a chair, and a dresser.

Suite, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Triple Room

A bedroom with a four-poster bed, a desk with a chair, a small table with a vase of flowers, and a sofa.

Superior Triple Room

10.0 out of 10
Exceptional
(10 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free wired internet

View all photos for Superior Triple Room, City View

A bedroom with a four-poster bed, a desk with a chair, a small table with a vase of flowers, and a sofa.

Superior Triple Room, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 366 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free wired internet

View all photos for Family Condo, 3 Bedrooms, City View, Annex Building

A room with a four-poster bed, a television on a stand, a red wardrobe, and a door leading to another room.

Family Condo, 3 Bedrooms, City View, Annex Building

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1109 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds
  • Free wired internet

View all photos for Superior Double Room

A bedroom with a canopy bed, a desk with a lamp, and a chair.

Superior Double Room

9.4 out of 10
Exceptional
(57 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free wired internet

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The price is $187
Nov 30 - Dec 1
Total with taxes and fees
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About the neighborhood

Florence

With a stay at Hotel Santa Maria Novella in Florence (Historic Centre of Florence), you'll be steps from Piazza di Santa Maria Novella and 8 minutes by foot from Piazza del Duomo. .This boutique hotel is 0.4 mi (0.7 km) from Ponte Vecchio and 0.4 mi (0.6 km) from Cathedral of Santa Maria del Fiore.

What's nearby

  • Piazza di Santa Maria Novella - 1 min walk - 0.0 miles
  • Basilica of Santa Maria Novella - 2 min walk - 0.1 miles
  • Via de' Tornabuoni - 2 min walk - 0.1 miles
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.4 miles
  • Piazza del Duomo - 8 min walk - 0.5 miles

Getting around

  • Unità Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪Osteria Belle Donne - ‬2 min walk
  • ‪Osteria e Vinaino Cicalone - ‬1 min walk
  • ‪Ristorante Buca Mario - ‬2 min walk
  • ‪Cafe dei Fossi - ‬2 min walk
  • ‪The Fiddler's Elbow - Irish Pub - ‬1 min walk

About this property

Hotel Santa Maria Novella

Hotel Santa Maria Novella offers 71 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Florence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 71 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have designer toiletries and bidets. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Onsite venue - This rooftop bar serves light fare only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 48 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The onsite parking garage is open from 7 AM-11:30 PM.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 48 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number IT048017A16HEG2O5Z

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Maria Novella
Santa Maria Novella Hotel
Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel
Hotel Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel Florence

Hotel Santa Maria Novella Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 848 out of 1009 reviews
Rating 8 - Good. 111 out of 1009 reviews
Rating 6 - Okay. 34 out of 1009 reviews
Rating 4 - Poor. 7 out of 1009 reviews
Rating 2 - Terrible. 9 out of 1009 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the staff was very helpful.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff, good location,
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was central to everything, hotel staff was very helpful and kind. Rooms were very clean and comfortable. Breakfast was great!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a nice quiet area but close to the centre of Florence. Also handy for Santa Maria Novello rail station- about a 5 minute walk. Friendly staff - I would definitely stay here again
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location -very kind staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property exceeded our expectations in every way! Quality of the hotel, the materials, old world craftsmanship, location and exceptional staff!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very spacious and clean. Close to many attraction. Breakfast buffet was good. Would recommend!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel in central Florence within walking distance to all sites. Friendly, helpful staff. Hotel is spotless.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we stayed in this trip.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel, the staff was so nice, rooms were clean and spacious! I highly recommend!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth staying
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this hotel. The staff were very helpful , the breakfast was delicious, the hotel was lovely and the location was terrific .
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay and all perfect!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and many amenities for the price. The breakfast was great and all the staff were friendly and helpful.
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Well located and convenient. Very good size rooms. Check in staff very helpful. The only negative thing was the breakfast staff that was distracted and talking loudly, not paying attention to the guests needs.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful experience to stay and hotel Santa Maria novella Great staff to assist with any needs. Excellent air conditioning when it was 100 degrees F outside. Breakfast such a beautiful experience visual with excellent variety of selections.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was always clean. The staff always willing to help with any doubts about the city or restaurants. We really enjoyed the hotel. The Napoleon room was very special for me, it is part of the bar. The hotel is close to many attractions and the train station is about 8 minutes walk away.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super helpful. The room was well maintained and with a beautiful view over the square.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location!, staff is above and beyond
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal roof top terrace and excellent location with access to the train and all the most sought after sights
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff we amazing. Great sized room. Air con 🙌
Stayed 3 nights in Jun 2026