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Hotel Santa Croce

Property class: 2

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Photo gallery for Hotel Santa Croce

A neatly made bed with a blue blanket and white pillows, a bedside table with a lamp, and a wall with butterfly decals.
A breakfast buffet with croissants, pastries, fruits, and beverages.
A narrow hallway with a wooden floor, a green chair, a white drying rack, and a white cabinet.
A modern kitchen with a microwave, sink, and stainless steel hood, a dining area with a table and chairs, and a TV mounted on the wall.
A yellow building with green shutters, a door, and a window with a metal grille.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar
  • Laundry
  • Room service
The current price is $160
$136 nightly
$160 total
Total with taxes and fees
Aug 26 - Aug 27

Explore the area

View in a map
Via Bentaccordi 3, Florence, FI, 50122
  • Place, Piazza della Signoria
    ‪2 min walk‬
  • Place, Uffizi Gallery
    ‪3 min walk‬
  • Place, Piazza del Duomo
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪18 min drive‬

Room options

View all photos for Triple Room

A bedroom with a bed, two wall-mounted lights, and a window with curtains.

Triple Room

10.0 out of 10
Exceptional
(4 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Economy Double Room

A hotel room with a bed, two wall-mounted lamps, a window with curtains, and a painting on the wall.

Economy Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Apartment, 1 Queen Bed, City View, Annex Building

A bedroom with a bed, a wall-mounted light fixture, a mirror, and framed pictures.

Standard Apartment, 1 Queen Bed, City View, Annex Building

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Apartment, Multiple Beds, Annex Building

A bedroom with two beds, a small table, a chair, a cabinet, and a wall-mounted air conditioner.

Family Apartment, Multiple Beds, Annex Building

9.4 out of 10
Exceptional
(3 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Classic Apartment, 1 Queen Bed with Sofa bed, Annex Building

A bedroom with a bed, a chair, a small stool, a table with a vase, and a painting on the wall.

Classic Apartment, 1 Queen Bed with Sofa bed, Annex Building

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Executive Apartment, Multiple Beds, Annex Building

A compact living space with a kitchenette, a dining area with a table and chairs, and a bed with a TV mounted on the wall.

Executive Apartment, Multiple Beds, Annex Building

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Economy Double Room, Annex Building

A narrow room with a bunk bed, a shower area, and a small bedside table.

Economy Double Room, Annex Building

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Triple Room, Annex Building

A bedroom with a bed, a window, a wall-mounted mirror, and a painting.

Standard Triple Room, Annex Building

  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

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The price is $327
Aug 27 - Aug 28
Total with taxes and fees
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About the neighborhood

Florence

A stay at Hotel Santa Croce places you in the heart of Florence, within a 5-minute walk of Piazza Santa Croce and Piazza della Signoria. .This hotel is 0.6 mi (0.9 km) from Piazza del Duomo and 0.6 mi (0.9 km) from Cathedral of Santa Maria del Fiore.

What's nearby

  • Piazza della Signoria - 2 min walk - 0.1 miles
  • Uffizi Gallery - 3 min walk - 0.2 miles
  • Piazza del Duomo - 5 min walk - 0.3 miles
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.4 miles
  • Ponte Vecchio - 7 min walk - 0.4 miles

Getting around

  • San Marco University Tram Stop - 15 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 18 min walk
  • Florence Airport, Peretola (FLR) - 36 min drive

Restaurants

  • ‪Osteria Dè Peccatori - ‬2 min walk
  • ‪Osteria del Proconsolo - ‬4 min walk
  • ‪FrancescoVini - ‬1 min walk
  • ‪Caffetteria Bartolini - ‬5 min walk
  • ‪Il Cernacchio - ‬4 min walk

About this property

Hotel Santa Croce

Hotel Santa Croce offers 10 accommodations with safes and hair dryers. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 10 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. Additional features at this Tuscan-style hotel include a television in a common area and bike parking.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include multilingual staff, luggage storage, and laundry facilities.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 30 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Private wine tours
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • Built in 1600
  • Eco-friendly cleaning products used
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Tuscan architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: EUR 30 per day
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number IT048017A1LOFLX2EH

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Croce
Santa Croce Hotel Florence
Santa Croce Hotel Florence
Hotel Santa Croce Hotel
Hotel Santa Croce Florence
Hotel Santa Croce Hotel Florence

Hotel Santa Croce Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 240 out of 461 reviews
Rating 8 - Good. 156 out of 461 reviews
Rating 6 - Okay. 46 out of 461 reviews
Rating 4 - Poor. 14 out of 461 reviews
Rating 2 - Terrible. 5 out of 461 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

monique a

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff! Comfortable and clean room and great location!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room in a great location.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful and so very helpful with our experience. Definitely recommend!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and the helpful staff! We will come back for sure
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great location, walking distance to all the attractions
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was wonderful!
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Judy

Liked: Cleanliness, staff & service
Perfect location small room staff great friendly helpful
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a delightful stay. The owners and staff take such pride and delight in their city and are quick to offer advice on places to visit. The location makes most destinations walkable. Their advice on restaurants was spot on! The only downfall was no elevator, but with the history of the building, it is understandable. We can’t wait to return. Highly recommend Hotel Santa Croce.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ramesh

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff! Very friendly, and they sat down with us to give us an overview of the city and guide us around the area. The room was as expected and it was a good stay overall.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities
The hotel was clean and well located with walking distance to the main attractions I was looking for. The staff was kind and informative.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location that is close to major attractions in Florence
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Benamir

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Disharee

Liked: Cleanliness, staff & service, property conditions & facilities
The annex where is stayed was extremely small and not at all represented in the pictures of the hotel. This was quite misleading. Otherwise was staff was helpful and was cleaned and done up well.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Maia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Had the Annex Building Room, so had a huge suite. Hotel was in amazing location from all the tourist attractions.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Shankar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and near for eveything.
Stayed 3 nights in Aug 2022
Verified review

10/10 Excellent

Eliot

Liked: Amenities
Everything, from the staff, to the rooms, breakfast, value for money, great host, they couldn’t do enough for you, I will definitely be going back.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location. Owners and staff were exceptional. Quaint.
Stayed 2 nights in May 2025
Verified review

2/10 Terrible

Jaime

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, close to everything and the hotel staff were amazing and so helpful. Will highly recommend to friends and family if they travel to Florence. We were sad to leave. ❤️
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Rome

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely maintained, clean, small hotel in a quiet road near Uffizi, Duomo. Simple breakfast excellent services.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing stay! It was incredibly easy to walk anywhere in Florence. The owner Gabrielle was extremely hospitable. The room was small be very comfortable and very clean most importantly the AC worked!! The breakfast was very good. I would definitely stay again!
Stayed 8 nights in Jul 2025
Verified review

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and staff

Staff are incredibly helpful. Gabriel and Mario do a great job running this hotel. We notified them about a leaking shower hose and it was fixed the same day.
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Lorraine

Liked: Cleanliness, amenities, property conditions & facilities
We really liked the location; it was quieter and less hectic but still close to all the main sites. The staff were lovely and friendly. The concierge sat down with us when we arrived with a map and showed us where the main attractions and several family style restaurants. The breakfast had many options and all the cappuccino you wanted.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mario and the staff were incredibly accommodating. We were helped from the minute we stepped into the doors of the lobby till we checked out 8 days later. Traveling internationally can be intimidating but Hotel Santa Croce put all the uneasiness I had being in a foreign land with my wife and son to rest. I will return to Italy and I will absolutely stay here again.
Stayed 8 nights in Oct 2025
Verified review

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very kind. The hotel is older, but very clean. The location is right in the middle of the touristy parts of Florence. The breakfast is basic. We heard no noise the whole time -- it was a peaceful place.
Stayed 4 nights in Jun 2025