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Hotel Hermitage

Property class: 3

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Photo gallery for Hotel Hermitage

A table with wine glasses and cutlery, overlooking a historic building with a prominent tower.
A view of a cityscape with terracotta-tiled rooftops, a river, and buildings with balconies.
A view through a window of a building with a tiled roof, a dome, and adjacent structures.
A multi-story building with a yellow facade and green shutters, labeled as "Hermitage Hotel."
A living room with a striped wall, a sofa, a coffee table, and a bar area with bottles.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar
  • Room service
  • Housekeeping
The current price is $167
$140 nightly
$167 total
Total with taxes and fees
Nov 9 - Nov 10

Explore the area

View in a map
Vicolo Marzio, 1 Piazza del Pesce, Florence, FI, 50122
  • Place, Ponte Vecchio
    ‪2 min walk‬
  • Place, Uffizi Gallery
    ‪2 min walk‬
  • Place, Piazza della Signoria
    ‪2 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪14 min drive‬

Room options

View all photos for Classic Double or Twin Room

A bedroom with a bed, dresser, chair, and a large mirror.

Classic Double or Twin Room

8.4 out of 10
Very good
(11 reviews)
  • City view
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room

A neatly made bed with white linens, a wooden nightstand with a lamp, a wall-mounted light fixture, and a door with a towel rack.

Economy Double Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Ponte Vecchio view

A hotel room with a double bed, two framed paintings on the wall, a chandelier, and a small table with a lamp.

Double Room Ponte Vecchio view

8.6 out of 10
Excellent
(4 reviews)
  • River view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

A bed with a striped headboard, white bedding, and two bedside lamps with patterned shades.

Superior Double or Twin Room

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Nov 8 - Nov 9
Total with taxes and fees
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About the neighborhood

Florence

A stay at Hotel Hermitage places you in the heart of Florence, steps from Ponte Vecchio and Uffizi Gallery. .This family-friendly hotel is 0.5 mi (0.7 km) from Piazza di Santa Maria Novella and 0.5 mi (0.9 km) from Piazza del Duomo.

What's nearby

  • Ponte Vecchio - 2 min walk - 0.1 miles
  • Uffizi Gallery - 2 min walk - 0.1 miles
  • Piazza della Signoria - 2 min walk - 0.1 miles
  • Palazzo Vecchio - 2 min walk - 0.1 miles
  • Piazza della Repubblica - 3 min walk - 0.2 miles

Getting around

  • Unità Tram Stop - 11 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 14 min walk
  • Florence Airport, Peretola (FLR) - 40 min drive

Restaurants

  • ‪Signorvino Firenze - ‬3 min walk
  • ‪Palazzo Tempi Wine Bar - ‬4 min walk
  • ‪'Ino - ‬1 min walk
  • ‪Caffè dell'Oro - ‬1 min walk
  • ‪Caffetteria Bartolini - ‬3 min walk

About this property

Hotel Hermitage

Hotel Hermitage offers 26 accommodations with safes and complimentary newspapers. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 26 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and babysitting (surcharge).
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and a 24-hour front desk.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 6:00 AM to midnight; EUR 40 per day; reservations required
  • Limo/town car service
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator
  • Hardwood flooring in public areas
  • Hardwood flooring in room

More

  • 5 floors
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50.0 per night
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 40 per day (656 ft away; open 6:00 AM to midnight)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1QZNSX6OB

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Hermitage Florence
Hotel Hermitage
Hotel Hermitage Florence
Hermitage Hotel Florence
Hotel Hermitage Hotel
Hotel Hermitage Florence
Hotel Hermitage Hotel Florence

Hotel Hermitage Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 583 out of 1002 reviews
Rating 8 - Good. 317 out of 1002 reviews
Rating 6 - Okay. 61 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Comfortable, great staff, great location, clean beautiful room. Great restaurant on the rooftop. Would definitely stay again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and friendly and professional staff. Would definitely return on next stay in Florence.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and well maintained. Great location with a view of Ponte Vecchio! Staff was very helpful with arrangements before and during our stay (taxi, ice, water refills). Continental-style breakfast was filling and delicious. A great stay for our Florence experience!
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely little hotel, but the rooms are quite small and it is difficult to move between floors (check-in on the 5th floor), as the elevator is tiny and habitually in use by others. Good location, next to Ponte Vecchio and a pleasant rooftop restaurant.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing at this charming hotel! So much to do nearby - we had a view of the Ponte Vecchio bridge. The location of this hotel is fantastic - a short walk to everything! The rooftop cafe was so nice!
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is fantastic in terms of its location and room cleanliness. The breakfast was sufficient to start the day. The staff was incredibly helpful and friendly. However, I must mention that the beds are quite uncomfortable, resembling sleeping on a boxspring.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful from checking in, breakfast and dinner. The staff was so friendly and the air conditioning was a great factor also after waking miles every day.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfectly located and beautifully decorated in a classic, maximalist style. Just steps from the Ponte vecchio, the windows open for a beautiful view of the Arno. Air conditioned rooms and comfortable beds, and a very helpful and kind front desk. The breakfast is sunny and elegant and the rooftop restaurant is excellent with amazing views. I traveled with a group of 6 (3 double rooms) including 4 very discerning young adults, and we all agreed that this was one of our favorite places that we have stayed.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location to see the sights in Florence. The room was perfect for the 2 of us and the staff was helpful, not only during out stay, but in helping us get an early transfer to the airport. Highly recommend
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a unique hotel! Tall and narrow. Located on the river. Within walking distance of the many tourist sites. Staff was friendly and accommodating. Rooms were clean and comfortable. Breakfast was enjoyable each morning in their breakfast room. Nice rooftop restaurant, reservations are needed. I would stay here again.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a find - suited us perfectly Central to attractions , quiet at night , great views from 5 th floor dining rooms Quirky and lovely decor
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
There is an osteria on the 5th floor. If you're assigned a room on the 4th floor, be prepared to hear the sound of chairs and tables being dragged across the floor.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unusual decor was a relief from corporate chains. Location excellent. Staff really good- special mention for breakfast waitress, who had the peaceful breakfast room totally organised, and remembered my coffee preference after one day! Cool jazz in the background ......lovely.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, and the room was spacious and clean. The hotel has an elevator to get to reception and rooms, but it's small.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect for the traveler that likes to enjoy the night life. It’s a great location and close to everything but with that comes a little noise that eventually dies down late evening (we were on a lower level). The hotel staff were very helpful and quick to respond to questions or requests. Check in was easy! The bed is good if you prefer a firmer mattress. AC worked well.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very center place….
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Excellent location, good breakfast and everyone was very nice to us.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option to stay a couple of days, very well located and great service
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel close to Uffizi Gallery, Ponte Vecchio bridge, shopping and entertainment
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great location to all local sites.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds pillows were terrible, very hard. Very noisy. Stuff couldn’t fix our safe.. would not recommend staying there.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and great location!
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fabulous and very friendly! Made the stay extremely enjoyable!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay very much. The staff was awesome and the Hotel was very convenient to everything
Stayed 2 nights in May 2025