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JR Hotels Hermes Firenze

Property class: 3

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Photo gallery for JR Hotels Hermes Firenze

A hotel facade with three entrances, each marked with the hotel's logo and name.
A reception area with a sign listing room types and locations, a potted plant, and a suitcase.
A modern bathroom with a marble wall, a glass-enclosed shower, a white sink, and a toilet.
A hotel room with a bed, a nightstand, a mirror, and a cityscape painting on the wall.
A staircase with beige steps and a metal railing, leading to a landing with a poster of a sunset cityscape.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
The current price is $140
$115 nightly
$140 total
Total with taxes and fees
Nov 21 - Nov 22

Explore the area

View in a map
Via Alamanni 11, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪8 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪13 min walk‬
  • Place, Piazza della Signoria
    ‪16 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪7 min drive‬

Room options

View all photos for Single Room

A hotel room with a bed, bedside table, and a wall-mounted artwork.

Single Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Classic Double or Twin Room

A hotel room with a bed, a desk, a chair, a hanging wardrobe, and a bathroom visible through an open door.

Classic Double or Twin Room

7.8 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Triple Room

A hotel room with two beds, a painting of a cityscape, and a window with curtains.

Classic Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Economy Double Room, 1 Large Twin Bed

A single bed with white bedding, a bedside table, a wall-mounted mirror, and a window with daylight.

Economy Double Room, 1 Large Twin Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

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About the neighborhood

Florence

With a stay at JR Hotels Hermes Firenze, you'll be centrally located in Florence, a short 7-minute walk from Piazza di Santa Maria Novella and 13 minutes by foot from Cathedral of Santa Maria del Fiore. .This hotel is 0.7 mi (1.1 km) from Piazza della Signoria and 1 mi (1.6 km) from Pitti Palace.

What's nearby

  • Piazza di Santa Maria Novella - 8 min walk - 0.5 miles
  • Cathedral of Santa Maria del Fiore - 13 min walk - 0.7 miles
  • Piazza della Signoria - 16 min walk - 0.9 miles
  • Ponte Vecchio - 17 min walk - 1.0 mile
  • Uffizi Gallery - 19 min walk - 1.0 mile

Getting around

  • Alamanni - Stazione Santa Maria Novella Tram Stop - 2 min walk
  • Florence Santa Maria Novella Station - 3 min walk
  • Florence Airport, Peretola (FLR) - 9 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Vyta - ‬3 min walk
  • ‪All'Antico Vinaio - ‬3 min walk
  • ‪Fratelli Cuore - ‬3 min walk

About this property

JR Hotels Hermes Firenze

JR Hotels Hermes Firenze offers 19 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Housekeeping is offered daily and change of towels can be requested.
Make yourself at home in one of the 19 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones and safes, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Self-serve breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and an elevator.
Self-serve breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily self-serve breakfast available 7:30 AM to 10:00 AM for a fee: EUR 7 for adults and EUR 7 for children

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator (34 inch wide door)
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 1 building
  • 3 floors
  • Renovated entire property - April 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 44 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-serve breakfast: approximately EUR 7 for adults and EUR 7 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT048017A163B5RFL2

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A car is not required for transportation to and from this property

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Hermes Florence
Hotel Hermes Florence
Hermes Hotel Florence
Hotel Hermes Hotel
Hotel Hermes Florence
Hotel Hermes Hotel Florence

JR Hotels Hermes Firenze Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 50 out of 80 reviews
Rating 8 - Good. 21 out of 80 reviews
Rating 6 - Okay. 5 out of 80 reviews
Rating 4 - Poor. 3 out of 80 reviews
Rating 2 - Terrible. 1 out of 80 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Good place to stay liked it
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place only rooms in front you hear the tram a little
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, convenient location to train terminal.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room/building was clean and properly maintained
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location right in front of Firenze Santa Maria Novella station. The only weakness was its tiny sink.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops nearby
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean comfortable and they thought of everything - the breakfast seemed to go on and on into forever.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

Great location everything within walking distance
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
We stayed here one night to be near the train. Extremely clean and the staff was very helpful and friendly. Easily accessible from the train station. Easy to get wherever you need to go. Would stay here again.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfortable space. Staff very timely and attentive
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here during a solo trip to Florence. Very convenient location next to the train station. Room was nice and had good air conditioning!
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place in the middle of historic center, even though the train station is across the street. Newly renovated, clean and neat. Nice and helpful staff.
Stayed 5 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Close to the train station, which was convenient but it is loud.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is newly renovated and it’s very clean. The beds were amazing and super comfortable. It was so convenient for us as it is right across the street from the train and the tram station, so we didn’t have to drag our luggage very far! I felt completely safe. The walls were a little on the thinner side, but overall I highly recommend this hotel.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Really clean. Really new. Lovely staff. Trams outside are noisy so bring earplugs.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer hotel with large room and bathroom. Bed was comfy but you have to ask for a blanket. Convenient to train station but about 15-20 min walk to sites and dining. Lots of high end stores for shopping are nearby. Staff were wonderful! Very nice and attentive. Elevator was not so good - plan on using the stairs. We enjoyed our stay here.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, basic room. Area seems sketchy but we had no issues.
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
it was okay bathroom was not comfortable to use, basin small all water went on floor while using it. No kettle to make tea or coffee. rest room was clean all coridoors and lift is very small tunnels.
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities
This is not a hotel. This is a spartan bedroom with a tight bathroom. More a hostel than a hotel. The room was clean. Very noisy at night with streetcars and noise from the train station. We checked out after the first night. Absolutely no amenities! Desk clerk was very nice. Area nearby felt very unsafe. We found a lovely boutique hotel with all amenities, breakfast, bar, laundry and wonderful staff at per night cost less than the Hermes. I would like a refund for the five days I did not stay. Thus is not a hotel!!!
Stayed 6 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Great location, very clean room housekeeping was fantastic. Don’t let the abandoned businesses next door deceive you, it’s safe and nice. However the AC was on and room was still hot. Left the window open to keep the room cool and mosquitos kept coming in and biting us in our sleep. So either be hot and uncomfortable at night or risk getting mosquitos bites.
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Poor TV connection. Unable to connect to satellite.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フィレンツェ空港に到着後，翌日シエナへの移動を計画していたため，高速バスのバス停の近くという条件でこちらを選びました．立地としては駅のすぐ近くで，トラムの駅からも近いです．高速バス乗り場も徒歩3分程度であり，非常に便利です．徒歩3分ほどのところに，まいばすけっと的なサイズ感のスーパーもあります． 一点，到着が深夜の12時頃だったのですが，この周辺のエリアで若者がたむろしている感じがあり，治安的には夜間は少し怖い印象を受けました．訪れたのは夏でしたが，22時くらいまでであれば明るく人通りも多く，特に危険な感じはないかとは思います． 施設は清潔で居心地は非常に良かったです．室内の冷蔵庫の中に水と炭酸飲料が数本用意されていて，これはサービスとのことでした．熱波の時期でしたが，エアコンはちゃんと効いていて，建物に入った瞬間から涼しいです． 7ユーロで朝食を追加できます．パンとケーキ，コーヒー等が用意されている一般的なヨーロッパの朝食という感じでした． 市内観光も少ししましたが，サンタ・マリア・デル・フィオーレ大聖堂まで徒歩で10-15分程度という感じで，街歩きをしながら見るのにはちょうど良い距離感でした． 最後に，どなたかの参考になればと，交通について少し． トラムはタッチ決済付きのクレジットカードで乗ることができます．乗るときに黒い端末にかざして，OKとなれば大丈夫です．（降車時は不要） 高速バスについては，スマホのat busというアプリが便利でした．スクショをChatGPTに見せながら教えてもらいながら購入しました．高速バスでシエナに向かったのですが，この便については席の予約等は必要なく，来たバスに乗り，乗車時にスマホの画面を見せてUSEボタンを押す．という感じでした．シエナ到着直前に検札がありました．一点，シエナ行きは，メインのバスターミナルの建物の外，少し外れた道路沿いから乗ることになります（2026年7月現在）．
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to the train station. Good for a short stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local muito bom e quarto muito espaçoso e confortável. A equipe do hotel super atenciosa e prestativa. A estação de trem na frente facilita os deslocamentos, mas tem que ficar muito atento, pois pode acontecer imprevistos.
Stayed 5 nights in Jun 2026

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