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Hotel Esperanza

2.0 star property

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Photo gallery for Hotel Esperanza

Property grounds
Aerial view
Premium bedding, down comforters, Select Comfort beds, desk
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping
$190
$163 nightly
$190 total
Total with taxes and fees
May 5 - May 6

Explore the area

View in a map
Via dell Inferno 3, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Place, Ponte Vecchio
    ‪5 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪7 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪14 min drive‬

Room options

View all photos for Classic Quadruple Room

Classic Quadruple Room | Premium bedding, down comforters, Select Comfort beds, desk

Classic Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 213 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Classic Single Room

Classic Single Room | Premium bedding, down comforters, Select Comfort beds, desk

Classic Single Room

8.0 out of 10
Very good
(2 reviews)
  • 86 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Camera Classic Economy

Premium bedding, down comforters, Select Comfort beds, desk

Camera Classic Economy

9.0 out of 10
Wonderful
(8 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Tripla Economy

Premium bedding, down comforters, Select Comfort beds, desk

Tripla Economy

8.8 out of 10
Excellent
(3 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed OR 3 Twin Beds

View all photos for Tripla Superior

Premium bedding, down comforters, Select Comfort beds, desk

Tripla Superior

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Camera Classic Superior

Premium bedding, down comforters, Select Comfort beds, desk

Camera Classic Superior

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Exterior
Guest House Bel Duomo
Historic Centre of Florence
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • Extra beds/cribs
4.3 out of 5, Excellent, 925 reviews
$177 nightly
The price is $209
May 5 - May 6
Total with taxes and fees
Guest House Bel Duomo

About the neighborhood

Florence

With a stay at Hotel Esperanza , you'll be centrally located in Florence, just a 4-minute walk from Piazza di Santa Maria Novella and 6 minutes by foot from Ponte Vecchio. .This luxury hotel is 0.4 mi (0.7 km) from Uffizi Gallery and 0.4 mi (0.7 km) from Cathedral of Santa Maria del Fiore.

What's nearby

  • Via de' Tornabuoni - 1 min walk - 0.0 miles
  • Piazza di Santa Maria Novella - 3 min walk - 0.2 miles
  • Ponte Vecchio - 5 min walk - 0.3 miles
  • Cathedral of Santa Maria del Fiore - 7 min walk - 0.4 miles
  • Uffizi Gallery - 8 min walk - 0.5 miles

Getting around

  • Unità Tram Stop - 6 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 9 min walk
  • Florence Airport, Peretola (FLR) - 27 min drive

Restaurants

  • ‪GIACOSA - ‬2 min walk
  • ‪Osteria Belle Donne - ‬2 min walk
  • ‪La Bussola - ‬3 min walk
  • ‪Caffè Strozzi - ‬2 min walk
  • ‪Colle Bereto - ‬2 min walk

About this property

Hotel Esperanza

Hotel Esperanza offers 11 accommodations with complimentary bottled water and coffee/tea makers. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Florence hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 11 guestrooms featuring flat-screen televisions. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bidets.
This smoke-free hotel has 3 floors in 1 building and offers discounted parking nearby. Amenities include offsite parking.
Featured amenities include multilingual staff and luggage storage. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for EUR 28 per day; reservations required; discounts available
  • Secured, covered self parking on site (EUR 35 per day)

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 24 steps to reach entrance
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day (maximum EUR 30 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are available for EUR 10 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 35 per day
  • Nearby parking fee: EUR 28 per day (5 ft away)
  • Pet fee: EUR 20 per pet, per day (maximum EUR 30 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10 per day
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1E6IKIYMV

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Esperanza Florence
Hotel Esperanza Florence
Hotel Esperanza
Hotel Esperanza Hotel
Hotel Esperanza Florence
Hotel Esperanza Hotel Florence

Hotel Esperanza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 104 out of 182 reviews
Rating 8 - Good. 50 out of 182 reviews
Rating 6 - Okay. 21 out of 182 reviews
Rating 4 - Poor. 6 out of 182 reviews
Rating 2 - Terrible. 1 out of 182 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jake

Stayed 1 night in Jan 2026

10/10 Excellent

Antonina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely phenomenal! Andre was responsive, kind, willing to work with us when we took a long day trip, and always friendly. He and another staff member helped us with our heavy bags and they helped us book another night when we wanted to extend our trip. The location was wonderful in accessing Firenze easily. We will stay here again on our next visit!
Stayed 2 nights in Jan 2026

10/10 Excellent

Trena

Stayed 1 night in Jan 2026

8/10 Good

Jennie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was nothing fancy, but it was adequate. The bathroom was the best part. It was very clean. Be prepared to walk up a large flight of stairs to get to your room. There is not desk staff there after 8:00pm, so we checked ourselves in. It would have been fine, except we couldn’t figure out the door lock for our room, at first. The staff person’s English wasn’t very good, so when I called for help, communication was a little tricky. He also seemed like he didn’t care if we could lock our door or not until he could see it the next morning. I was (obviously) not okay with that, so I kept talking to him on the phone until we figured it out. Otherwise, he was very helpful the next day in pointing out local attractions and gave us a fabulous recommendation on a restaurant to try. The hotel was very convenient to many attractions in the area, although Florence is small and very walkable, so most hotels are probably that way.
Stayed 2 nights in Dec 2025

8/10 Good

Lori

Traveled with family
Liked: Cleanliness
Good location, friendly staff.
Stayed 1 night in Dec 2025

8/10 Good

Hyun Jun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was extremely kind and helpful. Room was clean and excellent location
Stayed 1 night in Dec 2025

10/10 Excellent

Sonia T.

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gracious and kind host's. Accommodating to changes. Room had all immediate needs like comfortable bed and hot showers.
Stayed 2 nights in Dec 2025

8/10 Good

Nilufer, Ypsilanti

Stayed 1 night in Dec 2025

10/10 Excellent

Zuzell

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was great. The gentleman at the front desk was amazing. Our adult son was not feeling well and ourbroom was not ready yet. He was so nice and offered him the single room they had available so he can sleep and rest while our room was ready and we can walk around Florence. Everything was very clean snd the room was very soacious. It was within walking distance to everything. Highly recommend this place.
Stayed 1 night in Nov 2025

10/10 Excellent

Ruikun

Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 2 nights in Nov 2025

10/10 Excellent

Ella

Business traveler
Liked: Cleanliness, staff & service, amenities
Excellent customer care, met us on check in and went through the map and local sites and recommendations over a free coffee. Very easy to contact in advance of arrival. Clean and spacious room. Central location, close to everything! Overall great value stay for very moderately priced room. Will be recommending to others coming to Florence!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Walter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Located in a nice spot close to the water and a few restaurants. Clean and nice room/facilities
Stayed 4 nights in Oct 2025

8/10 Good

Antonio

Stayed 2 nights in Oct 2025

6/10 Okay

Serafino

Liked: Staff & service
Disliked: Property conditions & facilities
the heating was not working, Furniture was old and worn out. Workmanship on the bathroom was very poor. No elevator for up to the third floor
Stayed 4 nights in Oct 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly. Great location, almost everything in Florence is very walkable from the location, including the train station.
Stayed 4 nights in Oct 2025

6/10 Okay

Michelle

Traveled with group
Liked: Cleanliness
Disliked: Amenities
No parking in the area if you rented a car.
Stayed 1 night in Oct 2025

8/10 Good

Serafino

Liked: Cleanliness, staff & service
The property and accessories are poorly finished and worn down. There is no elevator especially for the third floor.
Stayed 1 night in Oct 2025

8/10 Good

Heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only reason for a good rating is my son got many bites in the room. The hotel was super responsive and changed the mattress and bedding, but still 20 plus bites is a little crazy!
Stayed 3 nights in Oct 2025

10/10 Excellent

Stelly Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a little jewel. It’s in a very quiet alley just steps away from stores, restaurants and the city center. Very nice rooms, with comfortable beds. Aldo in reception is very helpful and friendly, he directed us to all the attractions
Stayed 4 nights in Oct 2025

10/10 Excellent

Tomomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Center of the city, very convenient. Next to the parking garage, but the place was quiet did not notice the car sounds. Modernly renovated inside.
Stayed 3 nights in Oct 2025

10/10 Excellent

Andre, Des Moines

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Rooms were clean. Really good location
Stayed 2 nights in Oct 2025

10/10 Excellent

Madison

Stayed 2 nights in Sep 2025

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality room in a great location and reasonably priced. Top service from the front of house
Stayed 1 night in Oct 2025

8/10 Good

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service
The hotel is off on a back alley which put us off at first. The location turned out to be very convenient. The hotel is no frills and doesn’t loon like the presenting photo. But it was fine for our needs. I would stay there again.
Stayed 4 nights in Sep 2025