8/10 Good
Patricia
Dec 2, 2025
Room was clean and surprisingly big. I found the bed comfy but husband didn’t. Staff was pleasant but we weren’t told breakfast was extra when we checked in, and the next morning the person in charge was 10 minutes late, so we had to wait for fresh coffee. Once he got situated he did make some pretty good cappuccino. But we had expected breakfast and weren’t even offered the option when checking in (we arrived mid afternoon). Also the shower situation in room 1, where we stayed, is quite strange. It’s a fold out shower, so not a wall structure. Very awkward for an adult to shower and no where to place bathing essentials like soap and shampoo, except on the floor. Shaving legs would have been impossible. Also, this wasn’t an issue for us, but between 7pm and 8 am the hotel is not staffed. So if there’s a problem, you need to text someone. For people expecting a full hotel experience, this is different. Otherwise location was great, very quiet at night, everything was very clean, and we loved our time in Florence!
Patricia
Stayed 3 nights in Nov 2025






























