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Palazzo Firenze by Baglioni Hotels & Resorts

Property class: 5 and above

Choose dates to view prices

Photo gallery for Palazzo Firenze by Baglioni Hotels & Resorts

An ornate entrance with a grand archway, a chandelier, and a piano in the background.
A modern living room with a marble coffee table, a black leather armchair, and a dining area with a white table and chairs.
A building with a symmetrical facade, arched windows, and a central entrance with a balcony.
A hotel room with a bed, a small table, and a window with a view of a building.
A breakfast table with plates of food, a vase with flowers, and a view of a cityscape through a window.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
The current price is $485
$424 nightly
$485 total
Total with taxes and fees
Nov 1 - Nov 2

Explore the area

View in a map
Via Ghibellina 87, Florence, FI, 50122
  • Place, Piazza della Signoria
    ‪6 min walk‬
  • Place, Piazza del Duomo
    ‪8 min walk‬
  • Place, Uffizi Gallery
    ‪8 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪15 min drive‬

Room options

View all photos for Da Verrazzano Suite, Stay for Kids and Teens Included

A modern bedroom with a large bed, a wooden herringbone floor, a ceiling with intricate designs, and a large window with curtains.

Da Verrazzano Suite, Stay for Kids and Teens Included

  • 1808 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Santa Croce Royal Suite, Stay for Kids and Teens Included

A spacious room with a wooden floor, a marble table, and a large mirror. There is a sofa and a chair in the background.

Santa Croce Royal Suite, Stay for Kids and Teens Included

  • 2777 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for De Pepi Suite, Stay for Kids and Teens Included

A modern bedroom with a large bed, a unique bean bag, a small round table, and a decorative ceiling light.

De Pepi Suite, Stay for Kids and Teens Included

  • 980 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Florentine Suite, Stay for Kids and Teens Included

A modern living room with a sofa, coffee table, and chairs. There is a lamp, a small table with cups, and a patterned rug.

Florentine Suite, Stay for Kids and Teens Included

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Stay for Kids and Teens Included

A modern hotel room with a large bed, a bedside table, a bench, and a window with curtains.

Junior Suite, Stay for Kids and Teens Included

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Terrace, Stay for Kids and Teens Included

A modern bedroom with a large bed, bedside tables, a desk, and a chair.

Junior Suite Terrace, Stay for Kids and Teens Included

  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Junior Suite, Stay for Kids and Teens Included

A room with a round table, two red chairs, a window with curtains, and a view of a building.

Family Junior Suite, Stay for Kids and Teens Included

  • 753 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Room

A hotel room with a large bed, a bedside table with a lamp, a chair, and a view of a building through a window.

Deluxe Room

  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room, Stay for Kids and Teens Included

A modern bedroom with a large bed, bedside tables, a nightstand, a bench, and built-in wardrobes.

Grand Deluxe Room, Stay for Kids and Teens Included

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Florence

With a stay at Palazzo Firenze by Baglioni Hotels & Resorts, you'll be centrally located in Florence, within a 10-minute walk of Piazza della Signoria and Palazzo Vecchio. .This luxury hotel is 0.6 mi (1 km) from Piazza del Duomo and 0.6 mi (1 km) from Cathedral of Santa Maria del Fiore.

What's nearby

  • Piazza della Signoria - 6 min walk - 0.4 miles
  • Piazza del Duomo - 8 min walk - 0.5 miles
  • Palazzo Vecchio - 8 min walk - 0.5 miles
  • Uffizi Gallery - 8 min walk - 0.5 miles
  • Cathedral of Santa Maria del Fiore - 10 min walk - 0.5 miles

Getting around

  • San Marco University Tram Stop - 15 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 19 min walk
  • Florence Airport, Peretola (FLR) - 33 min drive

Restaurants

  • ‪Pino's Sandwiches - ‬1 min walk
  • ‪John Borno Caffe Firenze - ‬3 min walk
  • ‪Bisteccheria Santa Croce - ‬2 min walk
  • ‪Finisterrae - ‬2 min walk
  • ‪Casa Toscana - ‬1 min walk

About this property

Palazzo Firenze by Baglioni Hotels & Resorts

Palazzo Firenze by Baglioni Hotels & Resorts offers 24 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Plasma televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 24 individually decorated guestrooms, featuring minibars and plasma televisions. Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include babysitting (surcharge), wedding services, and discounted use of a nearby fitness facility.
Grab a bite to eat at Guelfi e Ghibellini, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. A complimentary buffet breakfast is served daily from 7:30 AM to 11:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available on request).
A complimentary buffet breakfast is served each morning between 7:30 AM and 11:00 AM.
Guelfi e Ghibellini - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 1:00 AM at scheduled times and on request
  • Valet parking on site (EUR 55 per night)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Guelfi e Ghibellini

Things to do

  • Bicycle rentals

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Accessibility

  • Elevator

More

  • Banquet hall
  • Built in 1700
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individually decorated
  • Individually furnished
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 33 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 80 per vehicle (roundtrip, maximum occupancy 3)
  • Valet parking fee: EUR 55 per night
  • Pet fee: EUR 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number IT048017A12EKX2XD2

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Relais Hotel Santa Croce
Relais Santa Croce
Relais Santa Croce Florence
Relais Santa Croce Hotel Florence
Relais Santa Croce Hotel
Baglioni Relais Santa Croce Florence
Relais Santa Croce by Baglioni Hotels
Palazzo Firenze by Baglioni Hotels & Resorts Hotel
Palazzo Firenze by Baglioni Hotels & Resorts Florence
Palazzo Firenze by Baglioni Hotels & Resorts Hotel Florence

Palazzo Firenze by Baglioni Hotels & Resorts Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 189 out of 243 reviews
Rating 8 - Good. 36 out of 243 reviews
Rating 6 - Okay. 11 out of 243 reviews
Rating 4 - Poor. 5 out of 243 reviews
Rating 2 - Terrible. 2 out of 243 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant stay especially
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful week at the Palazzo Firenze by Baglioni Hotels & Resorts. The hotel is located a short walk from the center of Florence. The room was clean and quiet. The staff were so helpful, nothing was too much for them. Their recommendations for restaurants were also excellent especially the Natalino which was 5 minutes walk from the hotel.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel with good location and friendly staff.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I VERY MUCH ENJOYED THE STAY
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great Stay
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and service was very good.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, hotel staff was wonderful, rooms were very comfortable, breakfast was excellent, hotel history and architecture was just beautiful
Stayed 4 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and great staff!
Stayed 5 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, very friendly and helpful staff..
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with lovely staff
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect hotel in a perfect location

Friendly service from all employees...beautiful rooms...great restaurants in hotel...perfect location.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful property with an even better staff.
Stayed 4 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious suites and super nice staff. Definitely would stay again if I come back.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great service esp Fillippo and Daniel at the breakfast service
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant hotel Good location nice staff Hotel is very clean
Stayed 2 nights in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and big spacious rooms
Stayed 3 nights in Apr 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous boutique hotel, like museum Beautiful rooms!!! Thank you Giovanni for all ur help and knowledge organizing everything for us, and breakfast waiters were great!!!
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Great location.

Some rooms need renovation but overall, this hotel is an excellent choice.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in the Centre of Florence

We had a great stay and the location was perfect for visiting city centre
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very good
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The nicest hotel in Florence! Beautiful interior and the staff is top notch!
Stayed 2 nights in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible location and world class service. Truly a historic and luxurious property.
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hôtel

Great location, service, staff Gréât city Gréât combination
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful. The beds are very comfortable and the staff is wonderful!
Stayed 6 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing hotel at a good location. The room is spacious and clean. The breakfast is very good as well.