4/10 Poor
Stephen
Business traveler
Nov 26, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
The moment I walked into the reception area I knew I had booked the wrong place to stay. The smell of damp mould in the reception area was overpowering. Outside the gardens were full of weeds, rusted guttering leaked water stains down the walls and there were growing plants and weeds in blocked gutters. Rotten timbers in the structure were visible and the whole exterior was very run down. The halls to the rooms were as bad, a very tired carpet and mould smell. The only thing that stopped me giving a terrible rating was the room was clean smelling and adequate for its purpose. It was very dated, the shower temperature was very difficult to control (one second hot, next too cold) and the hot water temperature was set at a dangerously high level that risked scaling guests. There was visible black mould creeping through gaps in the bathroom lining and paint blistering from moisture and mould. I bring bird watching clients from all over the world to stay in the South Island and I will never book this facility again.
Stephen
Stayed 1 night in Nov 2025