Basin Park Hotel and Spa

3.0 star property

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Photo gallery for Basin Park Hotel and Spa

Exterior
Terrace/patio
Sports bar
Interior
Game room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $136
$119 nightly
$136 total
Total with taxes and fees
May 26 - May 27

Explore the area

View in a map
12 Spring St, Eureka Springs, AR, 72632
  • Place, Basin Spring Park
    ‪1 min walk‬
  • Place, Eureka Springs City Auditorium
    ‪3 min walk‬
  • Place, Eureka Springs District Court
    ‪5 min walk‬

Room options

Premium Double Room, 2 Double Beds

  • Sleeps 4

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Single Room, 1 Queen Bed

  • Sleeps 2

Premium Single Room, 1 King Bed

  • Sleeps 2

Room, 1 King Bed, Jetted Tub

  • Sleeps 2

Standard Single Room, 1 Queen Bed

  • Sleeps 2

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About the neighborhood

Eureka Springs

With a stay at Basin Park Hotel and Spa, you'll be centrally located in Eureka Springs, steps from Basin Spring Park and Eureka Springs City Auditorium. .This spa hotel is 0.1 mi (0.2 km) from Eureka Springs District Court and 0.3 mi (0.5 km) from Eureka Springs Historical Museum.

What's nearby

  • Basin Spring Park - 1 min walk - 0.1 miles
  • Eureka Springs City Auditorium - 3 min walk - 0.2 miles
  • Eureka Springs District Court - 5 min walk - 0.3 miles
  • Eureka Springs Historical Museum - 6 min walk - 0.4 miles
  • Eureka Springs & North Arkansas Railway - 18 min walk - 1.0 mile

Getting around

  • Northwest Arkansas Regional Airport (XNA) - 71 min drive

Restaurants

  • ‪Balcony Restaurant & Bar - ‬1 min walk
  • ‪New Delhi Deli - ‬2 min walk
  • ‪Sky Bar Gourmet Pizzeria - ‬11 min walk
  • ‪Brews - ‬5 min walk
  • ‪Mud Street Cafe - ‬1 min walk

About this property

Basin Park Hotel and Spa

Basin Park Hotel and Spa offers 59 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Eureka Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa1905 has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 59 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include coffee/tea makers and ceiling fans, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a hot tub and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and shopping on site.
Enjoy a satisfying meal at Eureka Springs Restaurant serving guests of Basin Park Hotel and Spa. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Eureka Springs Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 7 per day)
  • Area shuttle up to 1 mi

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: USD 2.50 to 14.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Eureka Springs Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Ropes course
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1905
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 17.54 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Newspaper
  • Parking
  • Self parking
  • Shuttle service
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 2.50 to 14.95 per person
  • Nearby parking fee: USD 7.00 per day (2200 ft away)
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Basin Hotel
Basin Park
Basin Park Eureka Springs
Basin Park Hotel
Basin Park Hotel Eureka Springs
Hotel Basin
Basin Park Hotel and Spa Hotel
Basin Park Hotel and Spa Eureka Springs
Basin Park Hotel and Spa Hotel Eureka Springs

Basin Park Hotel and Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1000 reviews
Rating 8 - Good. 235 out of 1000 reviews
Rating 6 - Okay. 104 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sally

Stayed 2 nights in Feb 2026

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great little spot in the Ozarks. Room was large and comfy. The staff was wonderful. Lots to enjoy there as well as good food!
Stayed 1 night in Feb 2026

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, amenities
The room was clean and fantastic. And the staff were really nice and friendly!
Stayed 1 night in Feb 2026

10/10 Excellent

Billy

Liked: Amenities, property conditions & facilities
Clean room. Friendly staff
Stayed 1 night in Feb 2026

4/10 Poor

Charles

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are old, need updating badly. Sink filled with water and wouldn’t drain properly. Toilet wobbled. TV constantly lost connection and it took several minutes to try to reconnect it with bad cables. If it wasn’t for the historical value, I would call the hotel seedy.
Stayed 2 nights in Feb 2026

10/10 Excellent

Michelle

Stayed 2 nights in Feb 2026

6/10 Okay

Kyle

Traveled with partner
Disliked: Property conditions & facilities
Basin Park is a historical landmark in Eureka Springs and is over 120 years old. That being said its not a modern hotel with modern anything. The rooms are small, the floors squeak, doors dont set right, and water pressure even on the 2nd floor was terrible. The hotel staff are very pleasant and helpful people and the spa on the 2nd floor is a very nice amenity and well worth the price. The hotel does not have parking on site. They have you park in a lot and shuttle you back and forth, what they dont tell you is that they charge you for parking. It is a nice little romantic getaway full of history but its definitely not what most people expect from a hotel.
Stayed 2 nights in Feb 2026

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities
The staff was friendly and helpful. Check in and out was easy. The room was clean and spacious. I loved the daily activities that were available for guests. I enjoyed sitting by the fire pit at night.
Stayed 2 nights in Feb 2026

10/10 Excellent

Kelli

Stayed 2 nights in Dec 2025

10/10 Excellent

Breana

Stayed 1 night in Feb 2026

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s a cool old building, everything was clean. Location is perfect but you might want to bring earplugs for sleeping.
Stayed 1 night in Jan 2026

10/10 Excellent

John

Stayed 2 nights in Jan 2026

8/10 Good

Kelli

Stayed 1 night in Jan 2026

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Neat old building.
Stayed 1 night in Nov 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities
Excellent Shuttle Service. Great Location. Wonderful Room Rate. Fantastic Game Room.
Stayed 3 nights in Jan 2026

10/10 Excellent

David

Stayed 2 nights in Jan 2026

10/10 Excellent

Daniel

Stayed 1 night in Jan 2026

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, great bar and Resturant to ring in the New Year!
Stayed 2 nights in Dec 2025

10/10 Excellent

Stefanie

Stayed 2 nights in Jan 2026

4/10 Poor

Nicole R

Traveled with partner
Disliked: Cleanliness, amenities
Basin Park Hotel ⭐️⭐️ (2/5) I wanted to enjoy our stay, but unfortunately the experience was consistently disappointing. Service issues occurred daily, and several staff interactions came across as rude or dismissive rather than helpful. We arrived after the stated check-in time and were still made to wait an additional 40 minutes for our room to be ready, with no apology or accommodation offered. Once in the room, things didn’t improve. The phone did not work, so calling downstairs wasn’t an option. There was no room cleaning, no replenishment of basics, and no amenities that would justify the price point. The most frustrating part was paying $125 for a charcuterie board that was honestly embarrassing—poor presentation, minimal portions, and nowhere near the quality or value expected for that cost. Due to the ongoing issues and lack of resolution, we ultimately checked out a day early, cutting our stay short. Overall, the hotel relies heavily on its historic charm, but charm alone doesn’t make up for poor service, lack of amenities, and subpar experiences. With better management, training, and attention to guest experience, this place could be much better—but as it stands, I wouldn’t recommend it.
$125
Stayed 4 nights in Dec 2025

10/10 Excellent

Shawna, Grove

Stayed 2 nights in Dec 2025

10/10 Excellent

Rick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, always pleasurable. Was charged more for the invoice of expedia.
Stayed 1 night in Dec 2025

10/10 Excellent

Artemio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean.
Stayed 2 nights in Dec 2025

8/10 Good

Carolynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is DATED, like 1906 type of dated (morden, but retro-style plumbing) which makes it perfect for a romantic getaway. The restaurant and bar were great and the other hotel staff were very accommodating. We stayed on New Year's eve and it was so fun. The party was inside and right outside the doors. Can't wait to stay again.
Parade view from 3rd floor balcony.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jeremy

Liked: Cleanliness
Yes
Stayed 2 nights in Dec 2025