2/10 Terrible
Amanda
Traveled with partner
Dec 8, 2025
***DO NOT PREPAY OR USE EXPEDIA OR ANY OTHER 3RD PARTY WHILE BOOKING*** Hands down worst hotel experience and would 0 of possible. No one was there at check in. Waited half an hour to get into our room. Realized the shower in the ADA room was completely broken after fully unpacking. Got moved to another, smaller room that was the kid's connected room while still being charged the same. Missed our birthday plans.There were multiple spiders and the tv would neither find any channel or allow us to connect to anything. The hotel refused to offer discount since we already got it discounted through Expedia. I tried to refund and leave but they again would not allow it and we didn't budget for a second hotel obviously. The hotel put the refund responsibility fully on Expedia who then turned around and said they couldn't do anything because the hotel declined the request. Playing games and taking advantage of travelers. Do yourself a favor and avoid all 3rd party sites. Book directly through a hotel so they will actually be willing to help. The level of apathy was stunning. I would've rather slept in my car had I known. ..




Amanda
Stayed 1 night in Dec 2025

















